Forum zhromadźenstwa Thunderbird

I first noticed on 8/26, that I can't send any emails. When I try, I receive the following Send Message Error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again.

I have not made any changes to my account except for a recent update.

Please advise.

Thank you kindly. cynthia620@comcast.net

First, here's how I process incoming email, which first goes to my Gmail address. I delete about half of my messages unread, and about one-quarter more after reading/scanning them. The remainder are then downloaded after I open TB on my Windows PC and select Get Mail (F5).

'Until about Aug. 20, everything worked as planned, even though TB was also downloading some of my Sent messages.

But since then, with no setup changes made by me, TB also includes ALL the messages that I previously deleted at the Gmail site. So I must delete them again, a tedious, annoying process. Experimenting, I overcame the problem by permanently deleting the trashed messages at Gmail before launching TB. It also amount to double deleting, but it is much faster that way.

WHAT MUST I DO to restore the previous functionality of this process?

I'm not a techie, but began using Eudora over 25 years ago, so PLEASE don't replies with guesses.

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the account ID and the email address. They are different. The server requires an account login in the form of wxyz in order to access email in the form of a@bc.de. The account ID password is the same as the email address password. I've tried using wxyz in the account and get smtp connect failure. If I use a@bc.de in the account I get the same failure. This is a working email account that I've had for 30 years. I've tried imap as well as pop3. Both fail the same way.

I had all files downloaded from my old PC to an external harddrive and uploaded to a new PC. My Thunderbird account does not appear on the new one. How do I correct this?

Thanks for any help with this.

Damian

I have been using TB for many years and although Nebula was behaving a lot of times with Not Responding. I was able to send and receive Emails without issue.

I needed to access my Charter Spectrum account and had forgotten my PW ... I changed the password on their webite in order to view some other parameters, (nothing Email related).

Since changing my PW at their website I am no longer able to use TB to send OR Receive Emails. Have been on the phone with Spectrum/charter for 2 days now. Verified ALL settings were correct as per their people. I also got a lot of "we don't support 3rd party Email clients". I was a pc tech in a past life and remember that same old schpeel!

Since this I uninstalled TB reinstalled and no change still no work! I deleted my profile folder and everything TB associated.(nothing touched in the Registry. Reinstalled and same old thing --- Here is the SMTP error I reeceive, IMAP generates a similar failure message. Please see attached image.

Charter/Spectrum says it's TB's issue. I disagree, It seems to me they want to lock me into using THEIR website as my only avenue to send/receive Email.

Please help me get out of this horrible nightmare -- Seems they are the ONLY provider in my area and they pretty much told me "sucks to be you".

Help !!! You saw me waving at you when I was in the river; I wasn't saying hello, I was drowning!

Thanks in advance for helping find a resolution, any additional information needed please ask, and I will soon reply.

I am not particularly tech-savvy. The solutions I have read are way above my head! 3 days ago it was all there with the icon showing on the desktop and today it has all gone. I need to use my email and I cannot lose all those messages. Please can someone tell me a simple way to get it all back? I am using different email address because, of course, you can't ask for support without logging in! So very unhelpful. Thank you in advance

I'm wanting to install Thunderbird on docker or kasm so I can access it from multiple devices. Has anyone done this and have any advice.

Thanks in advance

it happened several times before. i received an email with attachment, and the problem is that attachment is my picture, not the senders attachment . For instance, today i received an email from Walmart, that my order has shipped, and as attachment, there was my picture again.......in previous occasions maybe different vendors or not, im not sure, but the attached image is always the same.....please help

Thunderbird v102.15.1 is very slow to open in Win 7. Yes, I know Win 7 is obsolete, but I must continue on with it for a while longer.

When I open Win7 each morning and then try to open TB there is a very long delay before I get the TB prompt to select a profile, the then a long delay for TB to actually open, and then a long delay before I can actually select an email account to read. (I have 20+ accounts). I routinely open Windows Task Manager to see what is going on, and close unneeded programs.

In the past with older versions of TB back to 60.9.1, I recall seeing Thunderbird Profile Manager in list and changed the Priority from Normal to High or sometimes Realtime and that seemed to help. But with recent TB versions, the Task Manager has added several other items besides the Thunderbird Profile Manager - very long items that include something like "child ID1, child ID2 and child ID3." I have tried changing the Priorities of each of these to High or Realtime but am not sure that helps.

Eventually TB starts but when I go to my main email account and try to read Inbox with up to 120 emails each day, messages are very slow to load and I often get "Not Responding" for a long delay.

What is the solution to this problem? I move older messages from Inbox to local folders, delete Junk and Trash each day, etc.

I have tried several times to change the Default Search Provider in Thunderbird v102.15.1 and get error Could not add Open Search Provider for 'google.com' . In previous versions since v.60.9.1, the search engine for TB was Google.com, the default that I set for Firefox, or I could easily change the TB settings. However, with the upgrade to v102.15.1 (and several before that) I get the error message. The default for several versions is for some reason Wikipedia ! There are NO options in drop down menu. What is the solution to this rather odd situation?

Till TB128 is fixed in a newer update, you can download the following extension from

https://www.ggbs.de/extensions/AllEvents.html Hope being helpful.

Thunderbird automatically places incoming mail from r.cousins648@btinternet.com and from hello@octopus.energy into the bin If I move then to the inbox they jump back to the bin but if I move them to a subfolder of inbox they stay there

there are no filters set to delete incoming mail from any source

After every new update, existing mail account settings is lost, need to restore it from previous profile backup all the time. is there any permanent resolution of this issue? I am using multiple e-mail accounts.

Configuration:

OS - Windows 10 64 bit Thunderbird - Version 128.1.1esr

Hi everyone,

 I've been experiencing weird troubles with some messages. When I click a message in the list to open it, sometimes the message opened shows parts of other unrelated messages, including incomplete content, lines of base64 encoded strings,  boundary lines, partial html code, you name it. Looks like sometimes the program just mixes valid headers with parts of other random messages, starting on random lines. Sometimes the message content shows only the final line of the code of another unrelated message (the boundary end). 

 I'm attaching two captures to illustrate the issue. Only one folder is affected (well, unluckily for me, is the INBOX...), so I guess that file is the one broken.

 I've tried the "repair" option on the affected folder, to no avail. Sometimes looks like the problem is gone, but then another message that was ok before shows up broken. 

 Thunderbird version is 128.1.0esr (64bits), running on Windows 11 Professional (23H2). Profile size is 30 GB, INBOX database file is 16.757.000 KB by now, with 17.445 messages. I'm using IMAP as server, and no message is broken on the server (I've checked them on the webmail service). The machine is using a SSD, NVMe kingston RBUSNS8 239GB, if you want to know... It's ok AFAIK.
 
 If you need any other information regarding this, please ask and I will gladly provide it. As you may imagine, this issue is driving me mad! 
   
 Thank you for any kind of help you can provide to fix this weird issue.

Hi, I have the latest version 128.1.1 but this problem has been poresent for a while. I'm downloading the messages every few days only on my POP account. When I click on Get Messages the download starts and shows 47 message to be downloaded. Then about 35-40 actually get downloaded and the process stops. I have to click on Get Messages again and the same happens again and again until all messages really hae been downloaded. How to fix it so tht I don't have to do it in small batches? Thanks

I was forced to update my email password by my provider (another story). I use a POP email account, so then needed to update the password in my Thunderbird account settings. But the previously stored accounts and saved password line had disappeared. How do I re-add my POP account with its new password to the saved passwords, or maybe create a new POP account and relink to everything listed in Local Folders (this latter option is not my preference?

I have thunderbird 128.1.1 load on my computer. Every time it loads it asks for the pop.gmail password. I just had to change all my gmail passwords for fraud protection.

Thunderbird will not accept the new passwords, keeps returning to the the same screen. Recognized that password from google had been changed, but won't accept any passwords from google

Not running firewall, VPN or antivirus program.

Even when I had to change signature information in accounts, it does not keep the data like I was never there. I had 1 gmail account I added and next time I opened thunderbird it was not there.

Operating system info

Device name Toms-Powerhouse Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz Installed RAM 32.0 GB (31.6 GB usable) Device ID F5A93EC4-DA36-49B4-8B6C-F4A129C56DD5 Product ID 00355-60680-71620-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 23H2 Installed on ‎9/‎29/‎2022 OS build 22631.4112 Experience Windows Feature Experience Pack 1000.22700.1034.0