Thunderbird Support Forum

Hopefully this will reach Thunderbird support though I know Mozilla no longer supports this but the Thunderbird team does.

I would like to install Thunderbird on a MacBook Pro 2024 which I assume is running Os 14.5. It is not clear to me what version, if any, can be installed. I have used Thunderbird on Windows for many years but now wish to install it on this Mac.

Thanks,

 John

I was stupid and loaded down what I thought was an updated version, 115, of Thunderbird. Many of the folders with saved emails has dissapered. How can I get them back? Why is the number of saved emails shown on some of the folders. How to make the shown number to dissapear? How can I take away old emails in the infolder. In the previus version was that possible. I had to make all accounts once again. Shall it be that in an update? How can I get back the previous versin? I am not pleased with this new 115-version.

Regards Thomas

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe yesterday and neither can anyone at TSO Host.

Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now?

If I select no nothing happens if I select yes then the computer reboots but no changes are made

I am not able to access my emails or upgrade Thunderbird

Please advise

I want that all my mail from all mine email boxes be restored to the original mail boxes. Now all the mail is removed there and that must not be done

How do I copy it back!!!!!

My Thunderbird profile in Linux Ubuntu 24.04 is in /home/dick/Thunderbird_mail/me. I want to copy it to a new directory. I copied it using the following commands: dick@dick1:~$ mkdir t2 dick@dick1:~$ cp -rf Thunderbird_mail t2

I then ran "thunderbird -P" and created a new profile pointing to /home/dick/t2/me When I opened this profile I got the message "You have launched an a\older version of Thunderbird.", even though I was running the same version of Thunderbird. If I open the profile in Thunderbird_mail/me, it works correctly. If I open the profile in t2/me with the same executable of Thunderbird, I get this message.

How can I copy my profile to a new directory?

dick@dick1:~$ thunderbird --version Thunderbird 115.11.1

Hi,

I have this setting enabled: Check for updates, but let me choose whether to install them

Yet twice in the last couple weeks, Thunderbird has updated without asking.

I do not run any updater software, TB must be doing this itself.

What settings in v115 are required in the config editor to ensure that updates are not installed without user intervention?

Thanks Russell

I would like to not be a polygamist with my phone/computer. I would like to have Thunderbird Supernova only on my android BLU G91 phone and not K9mail also. I would like to start and stay with supernova. on my google store app, it refuses to allow me to see the thunderbird supernova app to install and only offers me k-9 mail. How do i avoid K-9Mail and later having to switch to Supernova, if i can start at the beginning with Supernova? Thank you.....b³

I would like to know how I may transport Thunderbird from an old computer to a new without losing data. The old computer still is working. I do not have gmail, though I am considering going over to it.

Note: For some reason, I cannot check the box below, requesting that I receive an email when someone answers the thread. Please email me when someone answers the thread.

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

I have been using Thunderbird a long time and I have emails going back about twenty years. This means that the built in import/export feature is hopeless. So I copied the entire Thunderbird folder to the new computer. I was able to transfer thousands of emails, but when I looked more closely I saw that my new Thunderbird only went back about 2 years. I would be very grateful if someone could tell a way to make it include the missing older emails.

I am trying to transfer my email from one old PC using windows Live Mail (2012) to a laptop with Thunderbird to process the emails. The email server is with a company called Plusnet, and they can send me their own emails, which are received by Thunderbird on my Laptop. All my other emails continue to be sent to the Windows Live Mail on the old PC. Plusnet advise me that the problem is with Windows Live Mail. Any ideas how to resolve the problem? David Owen

After Thunderbird asked me to download a new version & I donated money, all my subfolders to the left have disappeared. ALL my information stored/ emails placed in the subfolders are gone. I have sent several requests asking for HELP. This has been so frustrating I do not want to recommend anyone to use Thunderbird. This has nev er happened to me before and I cannot seem to receive an easy solution a t my end. All folders & emails dumbed into folders are gone???? I need HELP Please.....

I have have been unemployed at the time but still donated $$ to support as often as I can and this has happened which has been a nightmare.

Mary B [removed phone# from public support forum]

I have downloaded my Emil to my laptop using thunderbird and then I try to change the name of storage folder to D:\gmail and after that I could not find my previously downloaded email.I need to jknow how I can file my previous downloaded folder.