Thunderbird Community Forum

Olá, estou a tentar importar um ficheiro com centenas de e-mail para o meu MacBook Pro através de um ficheiro Zip. Sucede que o ficheiro ZIP tem cerca de 4,3 Gb de tamanho e não consigo abrir (o limite é de 2 Gb). Podem ajudar-me ? Antecipadamente grato.

I'm using Thunderbird (Nebula) 128.1.0esr (64-bit). I was composing a message earlier, in response to an email I received earlier. The message had a PDF attached, I saved it. After sending my response, I went back and noted the original message had disappeared. It's not in Trash, it just went away and I can't explain this. So I went to All Mail and (thankfully) found it. I dragged it to the Inbox where it should be.

I was in another window composing a message, so I can't imagine what would have resulted in this. Maybe I fat-fingered something (wouldn't be the first time!) but I don't believe I did. I wanted to ask here and see if there were any issues that may have caused this.

Thanks.

After Thunderbird update on 8/12/24, I can no longer open PDF attachements. The attachements are there, they simply cannot be opened. I can save the same PDF files to Downloads etc, so the file is there. Also cannot open any PDF file received previous to this date, that I could open before the update.

Any help would be most appreciated. Many thanks.

Dear support, I have set up a Nextcloud with a calendar that is already synchronizing via DAVx5 to my mobile phone via a dyn-dns-domain. Also the DAV connection to Thunderbird works if I use my LAN IP to contact the (local) nextcloud server.

However, if I want to use the dyn-dns-domain (that works with DAVx5 on my mobile phone), I get error 401. Via e.g. Firefox I can log on to the nextcloud via the dyn-dns-domain as well without issues. Nextcloud is set up as part of a docker service behind a SWAG reverse proxy (that is bypassed when using the LAN IP approach as that goes directly to the Nextcloud docker container), but as the configuration works with the DAVx5 on my mobile phone, I am not sure how Thunderbird would try to get access any different. Is there a way in Thunderbird to see details on the exchange to the server to see where the issue comes from? That might at least provide some more information what could be the difference between DAVx5 and Thunderbird. Thanks for any hint on how I can identify the problem.

when i sign into my thunderbird email account the screen says no messages found, then goes to my inbox. Until this last few days the inbox opened automatically. Also recently when I get a notification of incoming mail I get the same message twice every time.

Hi

I cannot setup my email:(

I have put in the details as attached images.

The auto config did not work either.

The error I get is, "could not log on, maybe a configuration, email or password issue" which is completely useless

Hello!

I might be stupid, but I would like to add micorsoft exchange account (unfortunately) and I have downloaded daily build. But I cannot find "Exchange Web Services" option.

I'm following the steps: https://wiki.mozilla.org/Thunderbird:Exchange

> Add an Exchange account using the usual Thunderbird process, and selecting the "Exchange Web Services" option.

Not sure where is "Exchange Web Services" option. Would be grateful if you could clarify this.

Cannot add exchange account.

Thank you.

When I'm composing a New Message and I press ENTER to start a new line, the text reverts to the smallest size, but the option to make the text larger is greyed out. So I'm unable to make the text larger. To resolve this I usually copy the previous line and the line that I want to add into a Notepad file, then paste it back into the new message.

See Image.

Thanks, SweetTasha

I've Thunderbird 115.13.0 on Ubuntu 22.04 and I have my email which is configured properly automatically by Thunderbird for IMAP and SMTP servers from Microsoft outlook office 365.

However, now it has problem for both IMAP and SMTP (I can authenticate with OAuth2 in a login page inside Thunderbird without issue).

The issue is:

``` The mail server for account xxx@yyy responded: User is authenticated but not connected ```

My email belongs to an organisation and I don't have admin rights to change anything to authentication.

Any helps would be appreciated for that issue.

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.

Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.

I had to reinstall Windows 11 on my computer and I had Thunderbird previously installed on a removable drive "E". So my old Thunderbird profile and mailboxes are still on that removable drive. I installed thunderbird to drive "E" but the profile was put on my C:users...... directory.

How do I tell Thunderbird to look at the profile (and all my mailboxes that were set up under that old profile) that's located on the removable E drive?

Since a few days all incoming email for certain accounts have automatically a the "Important" tag. I did not intentionally set this. What could be the cause? I have many filters (hundreds) could there be a filter that does this? How could I find it. Could it be another setting?

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

The latest update is requiring me to reinstall all of my email accounts. Need to go back and re-establish all accounts with email name, passwords etc. Very disappointing and will take me a couple of hours to fix things.

New layout is not appealing nor functional. A step backwards.

If further experiences are like this, I will remove Thunderbird from my systems.

Regards,

Andy Andrew D. Kostic, PhD

Wie kann ich das ändern? Ich will Edge nicht verwenden, sondern auf Chrome bleiben. Bei Office habe ich die Einstellungen gefunden, aber noch nicht bei Ihnen. Vielen Dank.

Tunderbird fails to open at a early stage (loading the default inbox) and is then unresponsive. How can I extract messages, pesumably from the profile, please. Widows 11.

I tried to open a 'Punchbowl evite' from a friend, but was required to 'log into my email server again through the evite portal.' RED FLAG. I (stupidly) did, or tried to. The evite never opened, but the friend who appeared to have sent it said her email had been hacked and her whole address book had been receiving these 'Punchbowl evites.' This is an infection or phishing, which has disabled my Thunderbird. Even when I try to read an old AOL email already downloaded to my computer by Thunderbird, this fake AOL log-in page pops up, but at the top it says 'https://tsdtocl.com/'. I tried changing my direct AOL password. I tried blocking this website on Google Chrome using the 'Block Site' extension. Neither had any effect. Thunderbird is still locked out of my AOL, and the fake AOL website keeps popping up.

I would appreciate any advice you can offer.

Hi,

I recently came across the Thunderbird versions are being mentioned as "esr".

In 115.0 version, I see "esr" is added from the 115.10.2esr to 115.14.0esr, the latest version. I also do not see any change in the installers provided. I would like to understand what is the difference between the previous versions and the versions with "esr"?

In 128.0 version, I can see only 128.0.1esr and 128.1.0esr. Is there no normal updates? Now only esr is supproted?

I had version 115.0 installed but I was able to upgrade to 128.1.0esr without any issue. Is this supported?

Regards, Asif

Thunderbird 115.1.8 (most recent), Windows 10

This is going to drive me awy from Thunderbird - at random, it refreshes and opens all folders when connecting to IMAP accounts, leaving all folders open. Screenshop attached of part of folder tree - it happens to each and every sub-folder in the account(s). Sometimes it's just on one IMAP account that I have defined, sometimes more than one. Some points that might help (or not):

• The status line says that it is downloading messages, even though I've told it to only download headers
• This happens on more than one installation of Thunderbird on different machines (home deskside and laptop), all on Windows 10. I don't have access to Linux but might try it on Linux on a Chromebook. I've avoided Windows11 so far.
• no way to reproduce this on demand; just random
• Persists at random after a clean installation of TBird with completely new profiles
• Takes ages to close all folders - I think I've seen elsewhere that an option to collapse all folders by, for example, a right-click on the top-level folder and an option in the context menu, would be very useful
• happens to different IMAP hosts - my personal accounts are on UK2, but also affect gmail and IONOS-hosted accounts
• is an issue with many previous versions - certainly since Supernova was released, maybe earlier

Much as I like the TBird interface, I can't continue to live with this - I think it's back to Outlook (I have a 365 account so thiis is the full-fat Outlook) or maybe invest in an emClient license, where their limited free version seems robust and has a decent interface. Might also look at the email client in the Vivaldi browser.

Any advice that might help me stay on TBird would be welcome. Thank you

I changed my Comcast password, and TB won't work and asks me for the new password. I give it my new password, but it doesn't work.

Does Comcast use the same password for my online account as my main email, or are they different?

How can I fix this problem?

PS - I can log on and receive email to me but I can't send email - even to myself. It asks for the password but it doesn't work.

Added - I tried to install TB on a new computer. All I used to have to do is enter my email address and password and it would set it up. Now it says that is has to search for my XFinity ID (it shows my house address), but it can't find my Xfinity ID. Same problem?