Thunderbird Community Forum

Hello, I'm having trouble moving the spam folder out of the trash. It doesn't have the 'move to' option like the other folders I created. Even deleting the folder through the program doesn't work.

I've already tried deleting and moving the file from the '%APPDATA%\Thunderbird\Profiles' folder, but it didn't work.

The computer was formatted for other reasons, and the problem still persists. Is there any solution for this?

Thank you so far.

As seen in the image, I have wasted spacing after the message in the list, how can I either remove the wasted space, or preferably, center the text as is the norm with outlook/emclient/others

It just looks and feels so unnatural and i just cant get used to it.

When I am supposed to get a google sign-in from Thunderbird, all I get is a blank white window on my computer. I another computer it works. I have tried a lot of settings and cleared a lot of passwords and cookies. Nothing I have found after hours of trying has helped.

I hope there is something easy I have overlooked.

Thank you for helping.

Though the previous version of Thunderbird worked fine on this machine i have been obliged to install a new version : 128.1Oesr.exe All that happens now in that the instalation goes on repreating only to stop when at times reaching a page stating that to open my existing Thunderbird account i need to complete the form asking for : my name, email, password

I check my Mozilla account and found i have a User name and a Display name. Which do i use to complete the form to open my existing Thunderbird account. Where would i find a password for my Thunderbird account? Nothing appears for Mozilla in my list off saved passwords and tbh i didn't know there was a password for the Thunderbird account.

I really need help quickly because having been obliged to instal the update i am now without my email account. thank you

Is it possible to assign a different color to each email account so that when I use the unified in inbox, the messages in the message list somehow reflect the color of their respective email account, either with a colored bar or background colour. That way I would know at a glance which message belongs to which email account. Many mobile phone email clients have this feature but I have not yet found it in Thunderbird.

Thanks for your help,

Oli

Hello, I can see that the archive is full for an email account (we get an error message saying so when we try to send or receive new messages), but when I try to delete messages from my archive (to free up space), I see that my settings were set to never delete email messages. I cannot sign in as the administrator to change the setting so my messages will start getting deleted incrementally, because I cannot sign in as I forgot/lost my password.....any help on how to reset my password and change my email settings would be greatly appreciated, thanks.

Can anyone explain why my "New Message" form is now unreadable after a regular system restart? There is also a very minor change to some other interface items, but nothing so terrible as this. The version is 128.0.1esr (64-bit).

Hallo, ich habe Windows 11 neu installiert, nun habe ich das Problem, das angeblich mein Mail Passwort nicht stimmt. Ich habe schon alles ausprobiert, die korrekten Passwörter von T-Online eingebeben, die Passwörter geändert, nichts hilft. Ich habe auch schon Thunderbird neu installiert, doch alles ohne Erfolg. Könntet ihr mir bitte weiterhelfen, das ich dieses wundervolle Programm wieder nutzen kann?

Hier noch mein System: i7 6700 K, WIN 11 HOME, GTX 970Grafikkarte, 500 GB SSD, 16 GB RAM, 1 TB Harddisk,

Danke im Voraus

Rainer

I got a new laptop and figured out how to access my email via Thunderbird. My address book and contacts did not migrate from my previous laptop. Can you please help me migrate all the information, including archived emails in my thunderbird email account I had on my previous laptop?

When I try to forward a message, the document format gets encoded and shows up with a bunch of technical details like ""Delivered-To:", "X-Google-Smtp-Source:", "X-Received:" and many others. I haven't included the data to the right of each item, as I'm not sure what it means or how it's related to solving the issue of the encoded format. This problem started after the latest update was installed. Can anyone advise me on what steps I should take to be able to forward email messages in a readable format? I am using Thunderbird release 128.1.0esr (64 bit) on Windows 10 Thank you, Paul

I've been using TB email for a long time, but a while ago it went crazy on me and my emails start going to xfinity... and that SUCKS ! PLEASE help me with my issue. I need help/instructions to get rid of xfinity mail and getting back as my TB default account.... I'm not a good Tech person. THANK U ahead of time.... Bob

For the second time in the past month, I'm getting a mysterious message every time I open Thunderbird. I'm getting the following message:

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

In addition, I'm unable to send or receive anything to my gmail addresses. On the other hand, my earthlink addresses are working fine.

The last time this happened, eighteen days ago, the problem mysteriously disappeared ten minutes later. No such luck this time; it's now been about twenty minutes and no sign that the problem is going away.

Help, help, help!!!

Is there a way to show only the inbox's unread count in the sidebar when the account is collapsed?

Currently any unread messages are being counted, but personally I would like a way to only show the count number if those messages are in the inbox.

One example of this is sometimes I do not need to read a message and immediately archive it without reading and do not need to include that in the count, but its still nice to leave it unread in the All Mail folder just for future reference.

Been a Tbird user (and donor) for years. Last few months sending Gmail is slow, frequently:

Often 30-60 seconds with just text in email Can be >60 seconds when forwarding an email with embedded links or when sending an attachment.

My setup below. No other app or network issues on my 2 year old Dell Windows 11 PC or with other devices in my home Eero mesh network. No non-Tbird Gmail problems from my phone or iPad.

Any simple solutions here? Thanks.

My Thunderbird Specs

Version 128.1.0 (problem has existed well before this release over last few months) with all installation server setting defaults: pop.gmail.com Port 995 smtp.gmail.com Port 465 Secure Connect SSL/TLS Authentication method OAuth2

Have used Thunderbird with Comcast/Xfinity for over 10 years. I can receive all of my email on Thunderbird. About 6 months ago I started to not be able to send emails from Thunderbird sporadically, but it has escalated to the point of not being able to send emails of my comcast.net accounts at all. From my gmail accounts I can send messages just fine through Thunderbird. Three weeks ago I spent 2 hours on the phone with Xfinity. Reset all the passwords, checked all the settings, etc etc. For the rest of that day I could send all emails through Thunderbird. Ever since that day, same problem. I spent another 2 hours on the phone yesterday with Xfinity and they are sending my issue to a 3rd or 4th tier support person. They say there is no guarantee they will find a solution and that I won't hear back until Monday or Tuesday. Also this is the same problem on 2 different computers. One computer has the newest Thunderbird update to version 128.1.0esr and the other has the last version of Thunderbird as 115.14.0.

Here is the exact error message I get when I try to send an email:

Sending of message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-s2p-647654.sys.comcast.net resomta-s2p-647654.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

The numbers after s2p- change for each attempt to send an email.

Believe me I have tried all sorts of different settings and I have read practically all of the solutions I could find on Mozilla's support forums and articles.

Really need help on this one. Jennifer

I've tried importing my old profile into the new profile. I get the following message: Import failed unexpectedly, more information may be available in the Error Console. Can I copy and paste folders like my old LOCAL and CALENDAR folders into my new profile?