Thunderbird Community Forum

Thunderbird has always worked well until a few months ago. Still receive emails but am unable to send them. If I could have some clear and not too complicated procedure to correct this I would appreciate it.

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

When I open T bird in win 10 or 11, it takes a couple of minutes to scan all my email accounts, during which time the program is too slow to be useable. Is there a fix for that?

Can someone please give me some troubleshooting tips on the Thunderbird email client on Windows 10?

I am running version: 128.1.0esr (64-bit) on Windows 10, and it started a very annoying hang / non-responsive behavior recently, and updates do not fix the symptom.

Dear Representative, Every morning about 3 emails on my MacBookPro Thunderbird app have the right subject heading, but are populated with machine language from Oxford Academic like that below. I can read the real email on my phone or through Google, but not Thunderbird on my computer. What can I do to solve this problem? Thanks.

/oup.silverchair-cdn.com/data/Multimedia/EmailLogos/Oxford-Academic-logo-em= ail-header.jpg" style=3D"display: block; border: none;" width=3D"120" heigh= t=3D"30" />

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I have a gmail account scoteng19611@gmail.comset up in thunderbird, it was initially set up om my windows PC. On my iphone message only appear after several weeks if at all, WHY? My other gmail account arthur3thornton@gmail.com access via my browser seems to appear without any problem.

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.

Thanks,

Marcus

I'm on Thunderbird Nebula 128.1.0esr 64-bit. I use IMAP and I have multiple accounts in my Thunderbird configuration. I have Google Workspace for our business which I can received and read email by IMAP, but I cannot send. I also have a personal Gmail account and that can send and receive.

Yesterday Google experienced a global outage and as best I can tell it has somehow screwed up the OAuth2 Session / Tokens for some Thunderbird clients. Over on Reddit there are other users reporting the issue and it appears to be a bigger issue on Workspace accounts. It does not affect the entire Workspace domain. In our business, I have other users who are on Thunderbird and can still send/receive email on the same Workspace hosted domain that I am having issues with.

I have gone into Settings > Privacy & Security > Saved Passwords and removed the entries for the account that I'm having problems with. That did cause Thunderbird to spawn the browser window to Google to carry through with OAuth2 token approval. That got me back into receiving email, but I still can't send via SMTP.

When trying to send I get the following dialog, but clicking Enter New Password just does nothing and the Dialog just reloads again. I attempted to add a new SMTP Server in Thunderbird, but that never prompts a new OAuth2 dialog for that new server and same Dialog box appears.

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

I am so frustrated! I have to unexpectedly go away so I got my old laptop out so I could still deal with emails. When I opened thunderbird it said the profile was missing. I tried exporting the one from my desktop pc but it is over 1 GB and my USB stick is not big enough to take it. Being desperate I thought I would just delete thunderbird on my laptop and pay to dowload a new copy. I assumed it would just be like downloading the software for the first time and I would have to set all the servers etc up again and I have a copy of all my email contacts. However after installing it I still get that the profile is missing. Aany help appreciated

This is kind of a long story, I will keep it as short as I can without compromising details. All of the suggestions on the support page have not helped in any resolution. So, yes, I have been reading it for days now.

Originally I was getting the error message "The certificate for mail.*.com is not valid for that server. Someone could be trying to impersonate the server and you should not..." I tried to make everything right on the settings for both smpt and the imap server settings. Nothing fixed it. Eventually I elected to uninstall TB and rename the folder under users/user/appdata/roaming/...etc. Basically start fresh. This is my boss's TB and he has had all sorts of issues since switching from POP3 to imap. It was working fine for a few days, then he got that original message about the possible impersonating server. Anyways, so I started fresh and got it all re-setup and it was working again. Inbound came in and sent went out no problem. Then TB updated to the more recent version 128 and then a new error occurred. First, " Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent." So I chose not to save because it was just a test email. Then I doubled checked everything (nothing looked wrong) and I tried a new test email immediately after and another new error came up. "Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server's certificate. The configuration related to must be corrected." I have tried getting and exception but it says that I don't need one. The certificate seems fine, though I only know enough about the certificates to be dangerous.

One more problem is I cannot get all of the old local folders onto TB as they were before. I know where the file is, however, TB will not import it, nor can I just move the folder into the mail/local folders folder in the profile. I was hoping that would fix it, but it indeed did not. This problem I know is unrelated to the connection issues, but it is an issue needing resolved that I have not found a solution for on the TB help site yet.

Thank you in advance to whomever can help in these matters. B

We have a Thunderbird email for our woodcraft organisation. It is linked to our website. The website is hosted on the server of a member of the club, but we need to remove the website from his server. We have decided to close the website down. Will this impact on our email? If necessary, we can create a new Thunderbird email address, which is an inconvenience, but is there any way Thunderbird can move all the existing emails across to a new address? If not, I will have to save them all some other way, which is a big job. Many thanks in anticipation.

How do I delete multiple emails? I keep getting emails that say that I am at 95%. The only way I have figured out how to delete emails is one at a time! That will take a long time. I have tried clicking and selecting and that is not working! HELP!

Hello, I just updated to Thunderbird 130.0b1 on Linux. There is now a white square in the app indicator area, top right on my screen.

When I click on it, it show “Quit Thunderbird”. When I have Thunderbird closed, it disappears.

How to get rid of this? It’s definitely a bug that it’s a square and don’t do anything except quitting, but even if it was something else, I’d rather not have a Thunderbird app indicator?

Thanks :)

I get the following problem on two of my gmail accounts but other gmail acounts are somewhat working and I cannot send any emails. This started 08/08/2024 late evening UK. stat command did not succeed. error getting message number and sizes.mail server pop.gmail.com responded:[SYS/TEMP] Temporary system problem. please try again later.