Thunderbird Community Forum

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Help! I believe that repeated unsuccessful attempts to compact my overly large inbox folder have resulted in all of the available space on my hard drive being taken up by incomplete temporary MBOX files. I want to know how I can get these temporary files out of the way. Thunderbird 115.5.0, 64-bit, Windows 11.

Background: My inbox is admittedly way too large, but in the past I have compacted it regularly without problems. Recently, after deleting many messages, moving some other messages to other mail folders, and emptying the trash, I tried to compact all folders (apparently including folders for another email account), as Thunderbird suggested. That apparently failed. Then, after deleting more messages, emptying the trash, and emptying my Recycle Bin, I tried to compact just the inbox. After working for a while, Thunderbird gave me a message that compaction had failed due to lack of space on the hard drive. Indeed, the hard drive had only a couple hundred MB remaining! I cleared out a lot of files and freed up several gigabytes of storage on the hard drive, then tried again to compact the folder, only to get another failure message after Thunderbird had been working for a while. I removed still more content and gained about twice as much storage as I had had before the previous try, then tried to compact again, and got the same result after a much longer period of compacting effort by Thunderbird.

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

Why do duplicate sub-folders appear in Thunderbird? In my personal folder I now have Sent and Sent Messages, bothe 'special' folders which can't be deleted. I have a similar situation in an folder for another email address (Sent + Sent Messages) AND in my Gmail folder, where not only are there 'Sent' & 'Sent Mail' folder but also two 'Drafts' folders as well as a 'Junk' folder and a 'Spam' folder. Each duplicate sub-folder contains slightly different messages and none can be deleted. See the attached image with the duplicates indicated.

What's going on and how can I resolve it to rationalize/simplify the structure?

I am running thunderbird version 128.1.0 esr 64 bit. Right now thunderbird opens the email links to google chrome. How do I change thunderbird to open to Microsoft Edge browser?

Since the most recent upgrade automatically pushed to my Ubuntu-like release of Linux, the menu bar of message composition is effectively invisible. If I hover over the bar I can faintly see the selections as white-on-pale-grey. I have not found where in settings to revert whatever was changed. It makes it hard to Send my messages!

Thunderbird needs to change its coding very soon because all Google Gmail account holders who are transferring their mail to Mozilla will no longer have access near the end of the month. Google is cutting us off. They say that it's a security issue because they cannot verify authorization. Since their decision is final, Mozilla Thunderbird must adapt by changing the email programming before August 24th.

So, Mozilla, what are you going to do and why has this been kept quiet? It seems that Microsoft will still cooperate but forget Google.

Andy

Hi Everyone! I am missing the delete button on the incoming message that outlook has. I know I can right click delete but I do have to delete a lot of emails . I'd like to add a "delete message" button in the message list the same as Outlook. Is this Possible ?

Thanks for any advice

Mike

_009_2481E451602B4933A75C4670FB5C809Csarasotanationalgolfcom_ Content-Type: image/jpeg; name="image004.jpg" Content-Description: image004.jpg Content-Disposition: inline; filename="image004.jpg"; size=108752; creation-date="Sun, 08 Jan 2023 17:39:23 GMT"; modification-date="Sun, 08 Jan 2023 17:39:23 GMT" Content-ID: <image004.jpg@01D9235E.3C2FBDC0> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQAASABIAAD/4QBYRXhpZgAATU0AKgAAAAgAAgESAAMAAAABAAEAAIdpAAQA AAABAAAAJgAAAAAAA6ABAAMAAAABAAEAAKACAAQAAAABAAACgKADAAQAAAABAAABdwAAAAD/wAAR

this is an example as to what is coming in an email...Rich Levitch

To try and rectify thunderbird not sending email to my outlook.com I have deleted the acount in thunderbird twice and reset it up each time. The problem is the IMPAP e-mail download works fine but sending e-mail either stays stuck on sending, times out or I get not authenticated on SMTP server. My send set up is :- Port 587 Server name: smtp.office365.com Connection Security: STARTTLS Authentication Method: OAuth2 User name: This is my outlook e-mail address ie name@outook.com I confirmed the message originating from Outlook asking to confirm access by Thunderbird. My Thunderbird is up to date with latest version. Any Ideas? Thanks! By the way, Thunderbird works fine with my GMail account for both IMAP and Sending mail - I deleted my gmail account in Thunderbird and re-istalled it - all reinstalled work fine but not so with sending e-mails to my outlook account.

Thanks Much.

I'm having trouble logging into my Gmail account using Firefox. After entering my username and password, the login process either freezes or displays a 'Something went wrong' error message. I've tried clearing the browser cache and cookies, disabling extensions, and even updating Firefox to the latest version, but the issue still occurs. What could be causing this problem, and what steps can I take to successfully log in to Gmail through Firefox?"

Thunderbird quit downloading just my work hotmail account in July 2024, the others are fine, settings are the same. I had the same problem with gmail during the pandemic and had to start it up from scratch, losing all my old emails. I do not have that luxury with my work account. Please help. Is it a size issue?

TB has been working well for a long time - but it seems since updating to v128.1.0esr I can no longer send emails from my Gmail accounts. I can send emails with my Yahoo email account however. So the issue is specific to Gmail. Incoming mail works - only sending emails is the issue (SMTP).

I've attached files of the outgoing warning messages and TB SMTP settings. FYI - I have three Gmail accounts and one Yahoo account. When I press the "Enter New Password" button in the "Login to account Gmail Account failed" dialog box, nothing happens - the screen quickly blinks.

What's interesting, is the failed email is saved in the Drafts folder with Gmail online. In other words, if I login to Gmail via a web browser, the message is saved in the Drafts folder and I can send it from the web browser Gmail account - but not from TB. Any help would be appreciated. I did make $$ Donation to TB awhile back.

Running Thunderbird 115.14.0.

I have a gmail account which has been working fine with POP3 for years. The settings are: Server Type: POP Mail Server Server Name: pop.gmail.com Port: 995 Connection security: SSL/TLS Authentication method: OAuth2

I changed the password on Google, but now I cannot get my email account to work.

When I try to retrieve emails, I get a popup box titled Enter credentials for <email>@gmail.com on pop.gmail.com. There's a box to Sign in to continue to Mozilla Thunderbird Email. My email address is filled in. But when I click the Next button, I get a Google error 400... and it says "The server cannot process the request because it is malformed. It should not be retried. That's all we know." The URL in the popup box is 1209 characters long.

I cannot get beyond this. Any advice?

Ever since I've been upgraded to Thunderbird 128, I've been experiencing constant hangs. I'm running the latest versions of Thunderbird and Windows 10. My antivirus software is Windows Security.

This issue seems to be most acute whenever Thunderbird checks for new messages. Thunderbird's CPU usage jumps to between 25 and 30%, and memory and disk usage also skyrocket. Thunderbird freezes completely, and everything other program that's running at the time is slowed to a crawl for several minutes minutes. Troubleshoot Mode doesn't help.

Any suggestions?

Thanks.

Hi. When I view the Activity Manager, I see many log entries similar to the following except with different folders: "The current operation on 'Kailah' did not succeed. The mail server for account xxx@gmail.com responded: [NONEXISTENT] Invalid folder: Financial/Venmo/Kailah (Failure)." The folder in question existed a long time ago and has since been deleted. Same for all the other similar messages. The folder(s) was / were originally created in Thunderbird and then deleted after many months. If I create the invalid folder in Gmail, the message no longer logged. I reboot the computer daily and every day these messages appear. I am assuming something is out of sync and Thunderbird believes these folders exist. What can I do to remove these issues. Server type is IMAP Mail Server. Using Thunderbird 115.14.0 (64-bit)

I have 4 gmail accounts with Thunderbird. A couple of days ago, my granny account started getting the attached message. It's the only gmail account that gets this. All of the settings are exactly the same for all accounts. I tried sending a test text from one of my other accounts - twice. They finally came in about 10 minutes later, so apparently messages CAN get to the account eventually. However, when I try to get all messages - or even just for this account - I get the attached message. This has been going on for at least 2 days. I can sign in just fine to this account if I sign in through my computer and go to the account online. Also, if I try to SEND an email from this account through Thunderbird, I get the message that the login failed and to enter a new password. When I click to enter a new password, the email goes through without any further action by me. I get the same message when hitting reply to the test message that finally was delivered. I'm at my wits end! Please help!! Thank you!!!

Tried several times to add a new contact to my address book. When I click on the Save button it briefly enlarges but that's it. The new contact is not saved.

I tried closing and reopening TB and it still won't save the new contact.

Would appreciate help with this. Hoping it's not technically complicated, as I'm not an expert at this.

Thanks, Marc

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

when sending a message in Thunderbird, my sent folder always shows two messages sent, why is this and how can it be fixed? I have been through settings and cannot find any obvious setting that could be set to do or change this duplication in sending mail. Can you please advise? Bernibabe.