Thunderbird Community Forum

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed."

I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.

Thanks,

Marcus

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Ever since I've been upgraded to Thunderbird 128, I've been experiencing constant hangs. I'm running the latest versions of Thunderbird and Windows 10. My antivirus software is Windows Security.

This issue seems to be most acute whenever Thunderbird checks for new messages. Thunderbird's CPU usage jumps to between 25 and 30%, and memory and disk usage also skyrocket. Thunderbird freezes completely, and everything other program that's running at the time is slowed to a crawl for several minutes minutes. Troubleshoot Mode doesn't help.

Any suggestions?

Thanks.

When I opened Thunderbird, I get the Account Setup page and my 5 accounts all all my emails are missing. I read to go to Help > Troubleshoot Mode > Reset toolbars and controls but under Help I only have the options of Get involved, Mozzilla Connect and Get the Beta. There is no Troubleshoot Mode. I need to urgently get work emails. Please advise what to do step by step. Thanks.

TBird 128.1.0esr (64-bit) and Windows 11

Using Tbird with an imap server and gmail email, calendar and contacts.

Not having any problems with email or the calendar but contacts do not seem to be synching. I have only just noticed this and it appears to be since the Nebula 128 update

I tried Add CardDAV Address book but I get the following the "All address books for the specified account have already been added" message. (Screen capture attached.)

I have seen some responses that imply it should all be automatic. What am I missing?

Thanks all

Alan

Hello,

I don't know what happened, but I cannot access my mails anymore, instead I see a "chat" view, with no mails to be found. I don't even understand how it happened or how I should call this view, but regardless, I cannot do anything.

I am scared of deleting/reinstalling Thunderbird, because I have a lot of decently useful mails saved and I am not sure what would happen to those.

It's in German, but I'll attach a screenshot of what I am seeing. I can't press any buttons, however, or rather, as I said, nothing happens, when I click on any field/button/word/...

Best wishes and regards!

Hi. When I select any of local folders and press the right mouse button on it and then select Compact, nothing happens (any message or pop up). When I choose Imap folder and then select compact, everything works fine even if there is no need of compacting such folder there is a message that 0KB where freed. I choose both online and offline work to check, but nothing helps. I remember that on older versions compacting worked fine, but now I don't know where is the problem.

Thanks for any suggestions.

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

I get the following problem on two of my gmail accounts but other gmail acounts are somewhat working and I cannot send any emails. This started 08/08/2024 late evening UK. stat command did not succeed. error getting message number and sizes.mail server pop.gmail.com responded:[SYS/TEMP] Temporary system problem. please try again later.

I just installed the newest Thunderbird client on my Windows 11 PC but I am unable to add any email accounts to it. My Gmail account hangs forever checking the password and my custom domain account hangs forever after it says Password OK. Both have messages like the following on the status bar at the bottom of the screen:

"Mail for user@host@emaildomain: Sending login information"

Nothing else happens. It just sits on this forever. If I Cancel, my email addresses are not added to Thunderbird.

I'm not sure what else I can do. Even trying to set the servers manually does not fix the issue.

I use IMAP. I've changed the server and I have updated the new credentials in my Thunderbird. But the old folders and emails are not showing! I've searched and got this :

"Use two accounts. Account 1 for the old email account Reinstall the account. If it was in IMAP the problem is solved. Account 2 for the new email account"

MY question: How do I set up the "second account" when the email address is identical for both "old" and 'new" accounts? Regards

I have the same Gmail Account in the same version of Thunderbird (128.0.1esr (64-bit) on my 2 Laptops. My Contacts in my browser (Firefox) show 127 contacts. On Asus 2 only Address Book shows contacts (127) On Asus 1, Address Book shows 330 contacts, Personal Address Book shows 126 contacts. All contact items in FF Bin are empty.

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks