Firefox za Android Community Forum

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives or SSDs on my computer (which was hacked about 6 months ago and I am still recovering from that), but have instituted more security measures. I can access Firefox fine on my computer. I think all I need to do is remove 2fa and then add 2fa back, but I'm not sure. Any help would be appreciated.

Hello,

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Dear Community.

The Login on the Android app doesn't seem to work for me.

After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But somehow doesn't apply it onto the app.

What could be the cause of the problem? I've already reinstalled the app.

Thanks for your help.

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account.

Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0

MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit)

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.