Firefox Community Forum

Hey guys,

Can you please tell me how to get my extensions to appear on the toolbar? As you can see from the image (titled "forFirefox03"), only one is shown.

The images (titled "forFirefox01" and "forFirefox02") show all the extensions that I would like to have on the toolbar.

I've included the "About Firefox" (titled "forFirefox04") to show you which browser version I have.

I don't know if I need to show you the title names, but I'm used to Microsoft Answers, where I can put the images between the text, and here, I can't, so I'm assuming I have to show you them as names and images.

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Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube "Watch Later" page was running and performing normally. Since yesterday the YT WL page takes several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load the page: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped" Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection.  When the selection is loaded it presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera run the YT WL page normally with fast loads and HD playback. I'm including a screen shot of the FF browser on the YT WL page after. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue.

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Hello, When I tried to use ChatGPT on Firefox, It showed only white blank page. I can't type or do anything to ChatGPT. But in Chrome it works fine. I tried to reset Firefox but still be the same. Does anyone know how to fix this? It happened yesterday.

Hi,

I'm encountering a problem with my contracting service website; it’s not loading properly across Mozilla Firefox. The site is essential for my local contracting and renovation business, so this issue is impacting my operations.

I've already cleared the cache and verified the server status, but the issue continues. I’d greatly appreciate any advice or suggestions on what might be causing this problem.

Thank you in advance!

I just got a new PC, installed firefox logged in, set new password (email was the same as used before - checked through previous emails). None of my passwords were in my new PC browser.

I tried to manually sync from the PC end and from the IOS phone end. No Luck. Saw a post saying that reinstalling app on phone then syncing from there worked for them. Uninstalled - Reinstalled - Now I have lost all my passwords saved on my Iphone. Absolute nightmare. I had had dozens of saved passwords that I will never remember. Please help.

Thank you!

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

Why can't I get to my e-mail or bank website on Firefox without jumping through a bunch of hoops? I don't have this problem on Chrome. Do I need to switch browsers?

Every time I try to click on Firefox is says "Hmmm. We're having trouble finding that site" We cannot connect to the server at mail.google.com" or "We cannot connect to the server at news.yahoo.com"...any site I try to connect to from Firefox gives same message.

But I can get in to Chrome and Safari and all other applications with no problem.

Hi Why is it everytime I download something it has to open in the Firefox browser to view? And why is this happening when I scan to my computer? I want things saved to my computer, like documents and scanned information?

I'm trying to use a security key for my Vanguard site. I've tried with Firefox, Microsoft Edge, and Chrome. I can get to almost the end but get stopped-- I can't get no father to "connect and activate." I get a message saying--"Vanguard is requesting extended information about your security key which may affect your privacy. Firefox can anonymize this for you but the website might decline this key. If declined try again." I talked to Vanguard for help but they didn't know how to help. The key is uTrust FIDO2 NFC. USB-A NFC Certified Security Key. I believe the problem may be that this key will link all my accounts in Firefox ( and will also link if I use any other browser.)

I got the following from the internet: When it says authenticators it means Security Key.

Using an authenticator for one account is safe, but allowing a website to ask for extended information for multiple accounts using the same authenticator can permit that website to identify a link between those accounts. If you are concerned about having accounts linked together in this way, you should either deny extended information when prompted, or use different authenticators for the different accounts. This linkability is based on the authenticators, and not on your browser. If you use the same authenticator with different browsers, websites can still identify a link between multiple accounts. Can this be solved? Thanks joek90ros@aol.com

I updated to Firefox 115.14 on my Mac and ALL of my Norton extensions including my NORTON PASSWORD MANAGER AND I WANT THAT BACK or else I want to REVERT to the older version of Firefox. This has really screwed me up and I don't appreciate it at all! The update also blew out all of my extensions...EVERYONE OF THEM. I'm really UPSET at this!!!!!!

A REALLY UPSET CUSTOMER!!!!!

Diane Wright

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added in a gazillion bookmarks that had been deleted many years ago. I have no idea how or why this is happening. Again, I need help. This was, of course, what happened when I asked for help previously. Somehow the sorting (by Name) has been corrupted.

I am unable to access Spectrum.net. I was able to access until a couple of days ago. Now I get the error "Feature Unavailable This feature is currently unavailable. Please try again from home or contact us for assistance. IDID-4000." I have contacted Spectrum and since I can access from Edge they say it is your fault. I really don't want to use Edge. Can you please help? Thanks,

Cindy Manning 

[edited email and phone# from public community support forum]