Firefox Support Forum

I have tried all the suggestion in the FAQ section. I must not be understanding. I normally use Edge and it easily store my information so I don't have to input it every time. However, Firefox does not store it at all. The FAQ say after you type your password you get a save or not save message. I do not get it. No where does it allow me to store anything. I have uninstalled and reinstalled Firefox to make sure I have the latest. But same results. Any suggestion on what or how to store my data. I do not see the screens the FAQ shows. How can I save my data. I want to get rid of edge.

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

I've been experiencing this issue for a while, i've tried different things (including turning on/off "Allow paghes to choose...") and none of them work. I've uninstalled all Adobe Fonts, which also didn't work. It's the same on all of my devices except my Phone where im logged in with my Firefox Account. It seems that the Font that is being used to replace the original is Helvetica Neue, if that helps at all. I don't remember ever changing any setting regarding fonts to that font so i'm clueless at this point as to where & when this could have been caused.

Is this an issue anyone else has faced or was able to solve?

Thanks for your help

I've included some pictures as reference to what is happening; Img 1 - minecraft.net - Poisonous Potato Update Img 2 - redbubble.com - Account Tiers & Fees

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

bold textI am getting "Welcome to ad-free, secure video streaming!" every time I turn on firefox. I can't seem to get rid of it and don't know where it came from. It wants me to "Finish installation" and never installed whatever this is in the first place.

It also tells me "Auto-reporting via Google Analytics is disabled! "

I have no idea what is going on, don't want whatever they are offering, just want it to go away!

I neglected to say that I just 'x' this thing when I see it but it appears whenever I start firefox.

Thoughts?

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in it. Every other aspect of the page template loads properly, but the video is just not there. The only fix for this is to clear my cookies and it's annoying to have to do this every week just to watch Youtube videos.

I've tried using other Firefox Forks, and they've had the same issue. I've used other browsers, specifically Chromium ones, and have not run into the same issues as of yet. I've isolated the problem down to my cookies, as deleting just the cache doesn't do it. Resetting the browser doesn't do it. Clearing my search history doesn't do it. Disabling all my addons doesn't do it. Signing in and out of my Youtube account doesn't work either. Any combination of all these fixes doesn't make the problem go away. The only thing that I've found to work is clearing my cookies.

Is there a way I can fix this? Please let me know ASAP.

When I start Firefox on Ubuntu under Wayland, Firefox behaves as if both shift keys just stopped working. In any text field pressing either Shift and any character inputs nothing, e.g. Shift+A inputs nothing instead of "A".

This only happens in Firefox, not in any other app that I checked (terminal, Chrome). It also doesn't happen if I start Firefox in a Xorg session.

Pasting such characters *does* work, e.g. I can paste "about:support" in the URL bar but not type it (":" requires shift).

This also happens when I start Firefox in troubleshooting mode.

What are the next steps in troubleshooting this?

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

Hi. I have two main Mac computers that I browse the web with, a 2020 iMac 27 with 6-core Intel i5 and Radeon Pro 5300 GPU. My secondary computer is an older mid-2012 MacBook Pro with dual core Intel i5 and HD Graphics 4000.

I am aware this Macbook is over a decade old now, and I plan on getting a much newer model within the next couple months. For now, I'll have to make do with this when my iMac is busy with other tasks (mostly rendering video). I have installed all the latest Mac OS updates the Macbook can support, which is Catalina, and Firefox is also the most current version 124.0.1 64-bit.

I tend to use Instagram via Firefox for the most part, and on the iMac, there are these little animations when doing things like double-clicking posts to like them, which causes a small flying heart to appear on the post for about a second. Flipping through multi-image posts is also animated when clicking the left and right buttons, resulting in a slide animation between photos. Small text pop ups also have animation as well.

However, using Firefox on my Macbook, those animations don't appear. I've enabled hardware acceleration, and the animations still don't appear. I've also whitelisted Instagram in uBlock Origin, and the result is the same.

I tested other websites that I can compare with the iMac, like Google Maps and the official Nintendo Animal Crossing website. Both sites run smoothly on my Macbook, with all animations functioning like they should, and Google Street view also being smooth with no visual glitches or other reduced functionality.

I will note the screen resolution on the Macbook is 1366 x 768 compared to the large iMac. My question is this... is Instagram disabling these UI animations on my Macbook due to it's age and/or screen size, is Firefox doing that, or is this a bug in regards to Mac OS Catalina?

These are very simple animations, so it's strange that they don't appear on my Macbook, despite it still being capable of showing web page animations with other sites. The Like animation in particular is helpful as it provides visual feedback to my preferred way of liking posts there.

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab.

My favourite were Ctrl+1, 2, 3, 4 ... and so on. And when I used Ctrl+Shift+1, 2, 3 etc, then they opened in a new tab. But now the Ctrl+1, 2, etc are focusing already open tabs. How to revert to old behavior of these shortcut keys?

I've read several articles on using extensions like 'Shortkeys (Custom Keyboard Shortcuts)', but those don't let me use C+1, 2, etc. Also another method of using to js files (auto.js something) doesn't seem to do this job, as I think that would only disable some KeySrtcs altogether.

Until a few days ago, I could type a search into the Firefox home page and my typing would appear as expected in that 'window.' Now the typing appears in a address bar, apparently owned by google, at the top of the page and it is extremely distracting and annoying.

How can I restore the sensible and easy way to search?

I attach here a screenshot of the place where I would like to see my search

how to permanently keep the warning about closing multiple tabs?

Every so often, probably due to an unseen update, when I press the red X at the top of of a page where multiple tabs are open, to see how many tabs are open, they disappear, and the preference option to not close multiple tabs without warning (which says the # of tabs open), has to be turned back on.