Firefox Support Forum

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would like to have a subfolder for each state. Please help!

I use Firefox with a VPN. I also use the Chameleon extension to alter my fingerprint. When I log into Messenger.com it asks if this is me and gives my actual, physical location. I've checked in settings under location and it doesn't show any sites requesting my location. I have it open in one of the tabs where it's showing my location. I have block all location requests checked. How can I get Firefox to not show my physical location?

Also on this page, it gives I'm using Firefox and the OS I'm using. Both are supposed to be changed for fingerprinting protection.

This looks like it could be a big security loophole. Any help is appreciated.

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarted the computer, turned off all the extensions, and have turned off hardware acceleration. Nothing has changed, I can watch other videos on Firefox and Youtube work as normal on other browsers. Last night (6/22/26) before shutting down may computer for the night I had an update for Firefox and shut the browser so it could update. The image is of what the video section is displaying.

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

• I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
• I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
• This does NOT happen when playing in a private browser window, either Firefox or Chrome.
• Having the Mozilla VPN on or off has no effect.
• I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
• This does not happen with Vimeo.
• It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

There is a folder on my Google drive called "Personality-provider". It has about 30 .json files. When is search "Personality-provider" on internet the results indicate this folder and files are associated with Firefox. A. Why are these stored on my google drive? B. Can I delete them from my google drive? C. What are these files? D. Are they necessary for me to have backed up? See images. Many thanks. Will

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This version is a mess. I have had to go through and reset multiple passwords, and can't login to websites I use every day. Check your updates before you release them. I know have firefox set to not upgrade automatically.

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting.

Also after pasting text I get a paste box that locks out any controls unless I click out of it or press ESC. (image below)

Text being copied from inside Outlook doesn't pop up the box.

This problem is only happening with Firefox as using a different browser (i.e. chrome at office) does not do either of the problems. Anyway to fix either option?

My master password no longer accepted. every time I try to use it {recently} I get a response please put your master password. It keeps asking me over and over with no result. please help. Thanks.

How can I use Firefox for private browsing or anything when you cannot even keep me as your Default Browser? Edge changes it everytime!! They override you so they have taken over my computer so I can't have firefox as default browser or anything? Thank you, Margaret P Miller peggiemiller1209@gmail.com

Bonjour,

Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu mes extensions et lorsque je veux les réinstaller, on m'affiche : "Échec du téléchargement. Veuillez vérifier votre connexion." (par exemple pour ublockorigin)

Merci d'avance pour vos réponses, Cordialement Selma

For over a year, I've used my Firefox browser to read the Kindle books. In the top right corner there should be six icons representing 1. Table of contents 2. Search 3. Reader settings (size of font and one or two columns) 4. Annotations 5. Add bookmark 6. Reader menu - this should have five dropdown items including "go to page" which is missing. It now only displays the first and the last, and I want to use "go to page" which is missing.

Another failure of going to the right page - when I log into Firefox on my desktop after browsing Kindle on my Kindle reader, Firefox is meant to go automatically to where I have been reading on the table. Instead it goes to the beginning of the book. That looks like the same problem - failure to go to the right page.

It works fine on Opera but I have to look up my passwords and type in the URL, whereas my Firefox browser shows Kindle along the top, and my password manager works for Firefox. So Opera is very inconvenient.

I guessed that my version of Firefox has become corrupted, but couldn't find how to re-install it.