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and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A vous lire,

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed." I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

Everytime I turn on my PC and open up firefox it pops up with it's Privacy Notice (https://www.mozilla.org/en-US/privacy/firefox/)

Things that I've already tried reading solutions around here:

changing "browser.rights.3.shown" in about:config to true (it was already set to true)

Checking the homepage setting in "Settings -> Home". Which was set to "Firefox Home (Default)". When changing it to custom and hitting the "Use Current Pages" button you can see the pipe with the privacy notice address. I then changed it to a completely different one. Restarted my PC and lo and behold, it added the "| https://www.mozilla.org/en-US/privacy/firefox/" at the end of it. So no use changing it there.

Reinstalling firefox. No luck there.

Reinstalling and deleting every "Mozilla" folder in appdata and anywhere it pop up.. no luck as well.

I'm sincerely considering changing browsers at this point, I love firefox, but this is a joke. It's chaning my freaking home and forcing me into a page with no option or simple checkbox to just don't open up pages I don't want?!

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

During Web Dev Refreshing my website causes an error with Javascript.

In specific when I first load the website my javascript disc access works fine (correction: It breaks most of the time), it grabs the specific json file I need and at the correct index. However, upon a refresh, the script runs, and breaks (if it was working before). This wonkiness is creating a big problem for the website I am working on as I would like it to work. (To note: the Javascript loads without any errors on Chrome and other browsers).

Hi, today I suddenly noticed that all except my most recent tabs were gone. In "recently closed tabs" I only see tabs that I did actually close, not the 100+ that I didn't. There is a small chance this happened yesterday when I turned off my phone (I only noticed just now), but I haven't updated/ changed/ done anything out of the ordinary lately. I hoped I would find them through sync, but that wasn't working so stupidly enough I synced to fix that, which means sync now only says 0 tabs. Using Android 13 + Firefox 123.0(.1? There's a lot of different numbers on that page) Help?

Hello all,

I got increasingly frustrated that google.com search page gets increasingly unresponsive under Firefox, and performing searches from the address bar does not do a thing. Does not respond. The page remains blank. Sometimes it remembers to respond, but most often, it does not. I wanted to search something in the search bar. No response after hitting Enter, even though, I can open any bookmarks or webpages other than google.com. If I type google.com in the address bar and hit enter, it reverts to the previous page. Such as, imagine that I was at www.mozilla.org, and in the address bar, I type google.com. I hit enter, and it just ignores it, and reverts to mozilla.org. But if I type microsoft.com, it goes to open microsoft.com in an instance. My Firefox constantly update itself and before, I always deleted the cache file, now I don't even let caching pages, still, it is like this. I am not sure what is going on. Thank you in advance your kind response.

Hello,

After an upgrade to my most recent Mac I appear to have lost Thunderbird and all of my early backed up files (since deleted) from Gmail.

Today, I reinstalled Thunderbird and linked it to Gmail. I then used Google Takeout to create an mbox folder and it worked fine.

I now want to add this folder to Thunderbird as a separate backup which covers a particular period, say 2012 to today. After that I want to delete all of my mail - or at least everything up to 2019 so that I will have more space on my Gmail account.

I tried the import function but it does not appear to show any way I can download a mail folder.

I have read that I can simply shut down Thunderbird and copy the mbox file into the local folders in Thunderbird.

So my first question is "can I simply transfer the mbox folder into Thunderbird local folders?"

If so, may second question is "how can I find Thunderbird local folders on my MacBook Pro?" I have no idea where to find the Thunderbird folders.

I have a recent MacBook Pro running Sonoma 14.4.1

I would be grateful for some help

DanZ

Is Firefox for Windows & MAC designed to uninstall old versions of standard, ESR, & Mozilla maintenance service apps? If so, then the assumption you have is that the install didn't execute properly, correct?

My Firefox updates automatically, often when I'm away from my computer. When I installed Firefox initially, I told it not to create a desktop shortcut, but apparently that note didn't get stored anywhere. Every time it updates, it creates a new desktop shortcut. Every time, I delete it. This is getting old.

I'm on a Windows 10 machine and my Firefox settings show that I've selected "Automatically install updates (recommended)" with the optional "When Firefox is not running" also selected. But I don't see anything that will prevent new desktop shortcuts from being created. How can I make it stop?

(And this is not a good answer.)

I have a Bae email account, and three other email accounts that are all auto forwarded to the base account. When I create identities for the auto forwarded accounts, and try to send an email from one of them, I receive a message saying that the identity is not owned by the base account. Help please.

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you

I have had fire fox on my iOS device for at least six years. And I have set it at the largest font for easier readability.

Hadn’t had a problem till yesterday. Suddenly, every time I go to it, it reverts back to the default font size, not the largest font size as I have it set to.

Naturally, this is very annoying. And now I’m thinking of installing a different browser where this will not happen. I’d rather not have to install another browser, I’d rather just have this fixed.

I have just installed the latest version of Firefox on my Windows laptop. I know am unable to log into my ebay account. I am asked to verify my identity, but get stuck on the page as it gives me no option to actually verify myself. See the attached screen shot

I can log in on Google Chrome, but don't want to.

Can you help?