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hey team Mozilla,

i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device.

on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters).

however, none of those updates are carrying over to my Firefox android app.

to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords.

do you have any advice?

When I go to sites where I have a login/password saved, it no longer prefills them, but brings up a popup of "suggested logins" which, to be blunt, is very finicky about where the focus is and where you click on it.

It was so great when it just prefilled the login. For example, for my thermostat control site. I'm never, ever going to need multiple logins for it. Or for most sites. It would be so much better if it returned to the previous behavior, or if I could make it do so.

Any input would be greatly appreciated!

lee

bold text I want to use the suggested secure password feature but need to have a special character in many sites. Without this as an option the feature is useless. Every search I have done results in 2-4 year old threads. I need an answer from 2024. Thanks.

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode. See attached.

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to log-in. It does show the button when asking me to enter a password after entering the username/e-mailadress manually.

To solve this I tried different password managers (Enpass and now Bitwarden). It does show up on Safari. I have this issue for some time now and I do experience it on several iOS versions (16.1 to 16.6). Also I tried manually re-enabling the 3rd party password manager within the password settings on my device. Unfortunately I can’t share a screenshot of me seeing the password manager on the password screen as it hides the section when screenshotting..

Does anyone know how to solve this? It makes using a password manager a headache and would love to solve it!

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Why does not Firefox alphabetize saved passwords by business? Some logins requiring passwords start with prefixes like login, and for the same company with just the company name. AT&T has several as does Verizon. Unfortunately Firefox spreads them around the list. You have to repeatedly scroll down, try one, then Firefox takes you to the top of the list so was it the 3rd or 4th AT&T item-- you loose your place. Then down much lower on the list are more of the same company. Can you tell i am really passed with Firefox?

Lockwise worked fine but is sadly no more.

I use my fingerprint to unlock my saved passwords on my 'phone. My master password on my laptop is letters, not numbers. My tablet has no fingerprint facility and only offers a numerical keypad. Therefore, I am unable to access my passwords on the tablet. If the PIN requested is NOT my master password, how am I to set up a PIN?

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese