Thunderbird Community Forum

When I went from Windows 7 to Windows 10, I thought I copied my profile folder from one computer to the other and then edited the profile.ini folder to use my old profile. That apparently doesn't work anymore. So, I uninstalled Thunderbird and restarted my computer. Reinstalled Thunderbird thinking I would have a fresh install. No, my old profile and edited profile.ini file are still there. How do I get rid of the changes that I made and transfer Thunderbird the correct way? TIA

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

I am on the 'Setup your Existing Email Address" tab/section in Thunderbird however after inputting the details of my existing email address I want to link with Thunderbird, at the bottom it just states "looking up configuration" but nothing happens. And yes, my email address details along with the password are correct.

Please help.

In working with T-Bird and trying to scroll an email, or sometimes scrolling folders (targets of rules) T-bird will stop responding. I have had this happen on two different W11 machines. ALT-F4 does not terminate T-Bird. I have to do the 3 finger salute, get into task manager and kill it from there. It will restart as if nothing happened. 115.8.1 (64-bit) is the level I am using. I see a new level is available, so I will try that in a while. (handling multiple tasks...).

i

Had a Windows update, and it apparently screwed up Thunderbird. Can't block delete messages, and the write message screen size changed - it's now all the way across the screen. That's just for openers - can't imagine what else might be screwed up.

Tried "troubleshooting" and it didn't work, and have no idea how, or if, the changes from the Windows update can be reversed.

Thanks very much for your help. I've been using Thunderbird for many years, but the mail has become almost unusable - if mail can't be fixed, what do you recommend to replace Thunderbird?

Phil

My email was hacked last week. I worked with Spectrum yesterday to solve the incoming mail problem as far as webmail is concerned. But I still cannot receive mail through Thunderbird.

After reboot my composition screen is very messed up. For one thing it's missing the "send" button, and the usual instructions (click on "view", then "toolbars", then "composition" do not fix it.

I've restarted Thunderbird and re-rebooted and the problem persists.

Screenshot attached.

Been noticing stuff missing from the search results for a while. Just tested it. It doesn't find stuff in the server Deleted Items folder (and I suspect many others, Sent Items for instance)

if I go to those folders and use Quick Filter, it finds what I am looking for.

I thought this search function was mean to be advanced and 'global'.

Is there something wrong with my installation or is the search known to not cover all folders?

thanks

I had to delete an email account and reinstall it due to change of password and server. I completely deleted the email account. Yet when I try to reinstall it, I cannot. I've done all the easy obvious things and a few non-obvious ones too. When I go to "Set Up Your Existing Email Address" it auto-configures fine but as soon as I put in my password it just freezes and never accepts or denies. In fact it doesn't even matter if the password is wrong. I've tried to delete the outgoing server settings. No difference. I love Thunderbird but generally this is a bad area, lots of bugs. If you want to change your password, even regularly for good security, good luck with that. I think this is something that should be improved for security as well as functionalty. Please help.

Hello everyone,

so this happened one day ago: Suddenly all but 10 mails of four years of communication were gone from my Inbox folder. I certainly did not delete them. I did find them though in the TRASH folder. So I moved them back. For some reason, there is a total chaos with the threads (many emails are bundled together though the recipients and subjects have nothing to do with each other. But ok I have my mails back.

BUT right now, all but 30 mails in my SENT folder are gone too, and I cannot find them any where, not even in the trash folder.

What is going on? I lost all communications of four years (have been using Mozilla since the very beginning though, so I do know some trouble shooting) and the mails are simply vanished.

Can any one help. Many thanks Chris

I hope someone can help, I've changed all the settings in Thunderbird for my whole family's emails (hotmail.co.uk, hotmail.com, live.co.uk) from Normal Password to OAuth2. All incoming and outgoing servers are exactly the same as Microsoft advised. None of my accounts work, neither for sending or receiving.

I removed one account and tried to re-add it (that was the advice given if the first method didn't work) but when it tries to check the password, it takes forever. I've tried to manually configure it but it wouldn't download any folders or emails. I removed it and tried to re-add it but have been unable to do even that.

My default account hasn't been able to send more than 25% of emails for a few weeks. I'm up to date with all updates and I've restarted Thunderbird and my laptop countless times.

Can anyone point me in the right direction please?

Dzień dobry, wcześniej miałam możliwość poprzez przycisk (ctrl+shift+o) otworzyć cały wątek wiadomości w nowym oknie. Natomiast teraz ta funkcja działa tylko kiedy przeniosę wiadomość do innego folderu. Czy jest możliwość przywrócenia tej w funkcji w folderze "ODEBRANE".

Hi,

I have 115.12.2 (64bit) Thunderbird installed in to my Windows 11 desktop PC. I have been using Source Sans 3 font as the default message font for at least five yeasr. This font is selected as the default font for composition as well as html style. Unfortunately Source Sans 3 is shown as "not installed" in the font list for about six months. Whenever I reinstall it to Windows 11 everything starts to work perfectly until I restart my PC then Thunderbird starts to show Source Sans 3 as "not installed". I am able to use this font with the Libreoffice. I tried the same procedure with Source Code with identical results. Can someone help me please?

Serkan Alkan

When I open Thunderbird I keep getting this message: "Login to server mail.goldentongueinc.com with username wpatino@goldentongueinc.com failed."