टैग किए गए सवाल दिखा रहा है: सभी प्रश्न दिखाएँ
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Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (और पढ़ें)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 2 साल पहले

Last reply by cor-el 2 साल पहले

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (और पढ़ें)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 साल पहले

Answered by jscher2000 - Support Volunteer 2 साल पहले

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I am unable to cancel password saved in Firefox for one site.

I want to switch off (cancel) password save for one website. I have followed the recommended procedure and re-started Firefox, but it still saves the password after I do … (और पढ़ें)

I want to switch off (cancel) password save for one website. I have followed the recommended procedure and re-started Firefox, but it still saves the password after I do that. This is one set of instructions I tried following, without success:

https://support.mozilla.org/en-US/questions/1354505

Asked by thompsonjim0000 2 साल पहले

Last reply by cor-el 2 साल पहले

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Sign In Page for Online Application Does Not Fully Load

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapest… (और पढ़ें)

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapestry. I am on it all day, for 17 years, it's my job. The login page does not fully load. This started yesterday, Monday, July 11th. I was able to find a work around yesterday, but this work around doesn't work today. The completely loaded page should look like the enclosed image: Sign-In-1.png with the blue 'Sign In' button being the active link to sign into the program. However, what I get is shown in image: Sign-In-2.png where there is a revolving circle of dots. Normally the revolving circle of dots would be just a blip of a second before the blue 'Sign In' button appeared. What do I do? Is this a result of the 102.0.1 upgrade? Thank you.

Asked by DennyJoe 2 साल पहले

Last reply by DennyJoe 2 साल पहले

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Privacy and security part of account may have been hacked

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off a… (और पढ़ें)

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off auto fill then Proxy was turned on. I didn't make either of those settings. Also, metro PCS website has been blocked. Error message says This problem can sometimes be caused by disabling or refusing to accept cookies. I did not make any changes to cause cookies to be refused or disabled and had been on that site a couple days prior. I'm thinking this has to be a hack because my Chewy account was hacked, ID changed, login pop up to sign in was changed and 2 orders were made. I reported it to PayPal and contacted Chewy and got the orders canceled and account closed only to get a notice the next day that the account was reopened. I almost had to have them list me as having to contact them by phone or chat to open an account in order to close all accounts and make sure no more accounts were opened in my name. I will be contact Metro PCS also because other numbers on my account have been hacked or have had problems. I'm trying to catch this thing on all sides. If possible, if there is a way to see if someone else accessed my account it would be appreciated. I connect to my account on laptop only at home 1 location and on my phone. I think the number is on file.

Asked by cinvowell 2 साल पहले

Last reply by James 2 साल पहले

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tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (और पढ़ें)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Asked by ronpaap 2 साल पहले

Last reply by Chris Ilias 2 साल पहले

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (और पढ़ें)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 2 साल पहले

Last reply by jscher2000 - Support Volunteer 2 साल पहले

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Save Inspector changes

Hi! Will appreciate a little help. How to save changes made with Inpector? Seems like a simple question. But I can't figure out. Thank you so much in advance. Best rega… (और पढ़ें)

Hi!

Will appreciate a little help. How to save changes made with Inpector? Seems like a simple question. But I can't figure out. Thank you so much in advance.

Best regards Erik

Asked by erik74 2 साल पहले

Last reply by Paul 2 साल पहले

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Firefox won't remember my device

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail,… (और पढ़ें)

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

Asked by monika.agnieszka 2 साल पहले

Last reply by Terry 2 साल पहले

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Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (और पढ़ें)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Asked by sweet0670 2 साल पहले

Last reply by Paul 2 साल पहले

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (और पढ़ें)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 2 साल पहले

Answered by focuspuller 2 साल पहले

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Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (और पढ़ें)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Asked by mak229 2 साल पहले

Last reply by jscher2000 - Support Volunteer 2 साल पहले

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Cannot reach web site with Firefox - isn’t redirecting properly

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error o… (और पढ़ें)

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

Asked by Mark D 2 साल पहले

Answered by Dropa 2 साल पहले

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Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (और पढ़ें)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 2 साल पहले

Last reply by jscher2000 - Support Volunteer 2 साल पहले