Firefox Support Forum

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Yesterday, the pdf document had a time/date stamp for the time and date of printing. Today it is gone. How do I make the printed copy show time/date, website, etc that I am printing the pdf from?

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how to do it. There is no saved login data in Firefox and deleting site data does not help. Thanks, John.

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

Hello, I bought a new acer laptop that has only installed by default Microsoft edge. Now, It seems that I can't see how to download and install Firefox as my browser by default. It seems that Firefox is not supported by Microsoft edge browser. I need my Firefox browser to my new laptop. I need help please.

Cox communications updated my internet from high speed cable to fiber. New fiber terminal, wire, and box at the side of the house. My desktop (windows , pc) can no longer access google search and gmail from firefox (all other websites work). However I can access google search and gmail from edge and chrome from the same computer.

Please help, I have already tried: Uninstalling firefox and re-installing firefox checking privacy settings deleting cookies

Hi, I used to be able to go to my email with Foxfire Mozilla with one click. Now I have to go to gmail, click on user name, insert my password twice, and then go to my phone to click on "yes, it is me" and sometimes before that enter a code, and then go to update securty all before I can read my email. I don't need any of this; I am the only user of my account and the only person who uses my computer. I am very unhappy with this. Also, just recently I now have lots of popups, most about music. It isn't even advertising, that I could understand, just annoying boxes of useless information that I have to dismiss. What is going on?,

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site.

Installed Firefox 121.0 as root and placed folder into /opt, as instructed. Went through all the settings and imported my bookmarks.

Now there is a 121.0.1 upgrade available but my browser won't automagically install the upgrade. Says click here to download. So I do. I get the entire tar.bz2 bundle, which creates a full directory structure, as if I was starting over.

Can I just move a few files from that into the existing /opt/firefox directory to get the upgrade? If so, which ones?

Or, can I move few files from the existing directory into the new version, and replace the whole lot? If so, which ones?

Thanks in advance.

Every few minutes I am getting some kind of warning from Mozilla Firefox, or McAfee via D. Earthheartsmith.top saying I have been hacked, etc. I have disabled the notifications endlessly and it doesn't help. I DO NOT WANT McAfee! I have an Anti-Virus. Is this even from Mozilla? How do I Fix it? Is it even possible?

I sometimes have a problem connecting to a URL. It does not make any difference which URL. Microsoft Edge has the same problem when this occurs.

I have two network connections. One is via Ethernet and one via WiFi. I generally don't connect the WiFi since I am sitting next to my router. Yesterday, when this occurred, I connected the WiFi and everything worked. I thought it had something to do with my WiFi, but today when it failed I tried the same thing and the problem continued.

I ran the Microsoft troubleshooter and it displayed that I was connected to the Internet.

When this occurs I can ping my router successfully, but I cannot connect to my router via Firefox or Microsoft Edge.

Today I rebooted my router, even though other devices do not have a problem connecting to the Internet, and when the boot was completed everything worked. When I rebooted the router my PC indicated that it did not have a connection and when it was able to access the router initially it indicated that I did not have a connection to the Internet. When my PC indicated it had an Internet connection Firefox functioned correctly.

I have a UPS which has my router, modem, and desktop PC connected. We have had power failures and either my PC is turned off or I turn it off. My router and modem continue to function and we can access the internet via tablets or cell phones. I was wondering if the power failure somehow could have affected my network provider and I needed to reset my router so that it could establish a new connection to the modem. Don't know if this makes any sense or not.

I have Microsoft Office 2021 which is Microsoft's perpetual license version of Office 365. I use Outlook in Microsoft Office 2021. What surprised me is that when this is going on Outlook will function correctly.

Is there anything I can access in Firefox that can help me determine what is going on, or do you have any suggestions?

I use Duck duck go as my default search engine. I've noticed that after the last couple of updates, the default has changed to Google. This has not happened before. There must be a bug somewhere that is causing this to happen in the new version of Firefox.

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.