सभी प्रोडक्ट Support Forum

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalled it 3 times.

How does one fix this problem?

Gordo Weitzel Metro Vancouver, BC CANADA

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

I tried installing firefox but microsoft won't let me. an article said to install from firefox website so I tried. How do I install direct from firefox website because still goes to microsoft and won't install. I want firefox browser and microsoft so I can do email and internet at same time. besides all microsoft does when searching internet is stick me with bing. I don't like bing. firefox does better more concrete searching not all over the place. How can I install from firefox website and it does not go to microsoft.

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically familar with Firefox that can resolve this issue?

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Windows operating system crashed and I had to reload it but before I did I coped all my files to an external drive Now Im back up running but need my bookmarks and saved passwords from my old firefox file What folderdo I need to copy from my backup to get my data back Note I can not run the old firefox progrea,

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, and I want to keep myself logged in onto google services but I don't know how to toggle it. Please help thank u!

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then click on camp chairs, and that is where it stops. I tried it using microsoft edge and it works fine, so my desktop pc isn't the problem. Sportsmans Warehouse has a similar web site layout and it works fine, so the 228 kb is strictly related to cabelas. The 228 kb of cached web content that won't clear and the cabelas problems started together.

No matter how many times I clear the cookies, data, web cache, that 228 kb stays right there.

If I can find some way to clear that 228 kb, I bet cabelas will again work.

Thanks in advance!

On the iPhone and iPad it is possible to automatically open a desired URL when opening a new tab. But is it seriously not possible to do this on a Windows PC? It doesn't make sense to me, as browsers on PCs usually have more functions and mobile browsers have fewer functions.

Hi, having an issue where new tabs crash while browsing.

Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crashed.

Using a working tab is OK as long as I stay on the same site.

All drivers are updated.

Once it happens, I close my browser and I am then fine for a while.

Removed all themes/add-ons in case of conflict but still same issue so re-added.

Any advice appreciated.

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to change it to the desktop site like when im on my phone

any help rectifying this would be a great help

When I try to access Developer Community from Visual Studio 2022 ('Send feedback' 'report a problem') the banner displays with selection items but no content is displayed. This has been a problem for several months (years maybe). I now have a problem that I cannot solve and I need to report it and I cannot if content is not displayed.

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during the install.