सभी प्रोडक्ट Support Forum

I am having a problem with incoming emails appearing in non-HTML format (see below), and I have checked "Allow remote content in messages" and there are no exceptions. Is there another setting that would cause the loss of HTML formatting and/or remote images? (see images of same email in full HTML and without) Thanks for any suggestions Lee

I couldn't send email, so I deleted and re-setup my email account. This lost my remembered passwords, so now I can neither receive or send email. My basic password still lets me onto TB though.

It doesn't matter if I add www.youtube.com site to hosts file in Linux and delete cache, Firefox just doesn't block it, bypassing my meassures to prevent me to get hooked up here. It was blocking everything as expected some weeks ago. I also tried redirecting to different IP's and it didn't work.

After some checks, I noticed:

• It happens only with www.youtube.com, it doesn't happen with youtube.com (without www)
• Other common pages like other Google pages, Facebook, TikTok or Instagram, get succesfuly blocked by hosts file as expected
• I have tested creating new profiles with about:profiles, but the issue continues
• The issue started after Firefox Developer Edition version 125.0b1 as you may notice in the images attached.
• I also tested with the latest nigthly version and the issue continues.
• DNS over HTTP (DOH) doesn't seems to be the problem since it seems that my network doesn't met the requirements to enable it, and if I manually make sure it's disabled, the issue still continues.
• Chromium browser blocks www.youtube.com as expected, so that indicates my PC might be correctly configured

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Hello,

I am setting up PGP in Thunderbird. Sometimes I want to send an email which is signed but not encrypted. However, before I send this to someone else I want to make sure that it works. So I sent an email to myself (2 different accounts which I both control and have added to Thunderbird). The email has the signature attached but the Thunderbird UX doesn't give me any information about whether or not it successfully verified the signature. I tried downloading the `.eml` file and checking the signature against that, but it failed (I'm assuming that I tried to verify the wrong thing, not that the signature is actually bad).

Any help would be appreciated.

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.com. Receiving emails is OK. The other emailaccounts are working OK. Looks like there is something wrong with the authentification. Reïnstalling Thunderbird didn't help.

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

• I followed the same steps on Chrome on the same machine

The website works

• I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

• I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

• I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing extra added, straight from latest Mint install.

I am having trouble adding a second email account in Thunderbird (115.8.1). First comcast account was very easy, standard comcast defaults, works fine, downloads and sends. Second comcast account keeps giving "Unable to Connect" poput screen. (https://localhost/?code=0.ac.w2.PciwTw)

I can login to either Xfinity email account through Firefox browser using same addresses ((username)@comcast.net) and passwords I am using to attempt to add second account in Thunderbird.

Tried it with Mint Firewall off, then on, then off again. Do I need to setup firewall for second account?

Can someone give me a hint on this problem? Is is Thunderbird? Comcast? Something else?

Firefox 123.0.1 W10 Pro.

Recent refresh of Firefox, suggested by Mozilla, due to some HTTP conflict.

Refresh created a new profile and backed up/saved old profile. Now can not get auto login or auto fill to work. Will not stay logged in when leaving a page.

Can I remove the new profile and use the old one?

I use a privoxy hosted on my home server to route Firefox traffic through a VPN. It usually works fine, but I am trying to set a few services to bypass the proxy using the "No proxy for" box in the Firefox connection settings - specifically streaming sites like netflix, hulu, and plex. Despite putting these domains in the "no proxy for" box, the proxy still seems to be applied - ie. Netflix fails to stream as it would if I were connecting through the VPN.

To test, I also tried adding "whatismyipaddress.com" to the "no proxy for" box, and this did successfully bypass the vpn (showing my real IP), so it is working to some degree. I can also confirm that that site shows my vpn IP when it is not on the whitelist.

I assume that these streaming services are connecting to a different domain when streaming video, which is not on the whitelist to bypass the proxy because I have not added them. Does anyone know if this is the case, and if so, how I could fix the issue?

Thanks.

Just installed Thunderbird. Little Snitch (on Mac) alerted me to allow/deny a connection to location.services.mozilla.com

Why is it doing so?

Hi everyone,

I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in the input area, the browser suggests "Manage Password" even though it's not a relevant action on this page.

I'm using Firefox 123.00 and this happens on both my Linux (Ubuntu 22.04) and Windows 11 OS. I don't have any password manager extensions installed.

While this might seem like a minor inconvenience, it's quite disruptive to the workflow when managing user rights on MediaWiki sites.

Has anyone else experienced this issue? Is there a known solution or workaround to prevent the "Manage Password" suggestion from appearing on the "Special:UserRights" page?

Thanks in advance for any help!

Hi,

My PGP subkeys are on a Smartcard (Yubikey).

I'm running Thunderbird 115.8.0 (64-bit) on Windows 11 Enterprise (23H2; 22631.3235) with Gpg4win-4.3.0.

I configured an external key ID per Thunderbird:OpenPGP:Smartcards#Allow_the_use_of_external_GnuPG. I've imported my public key into Thunderbird's key manager.

However, when I try to send a digitally signed message, sending fails and the console in Browser Toolbox says "Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working".

The GPGME shared library is installed at path "C:\Program Files (x86)\Gpg4win\bin_64\libgpgme-11.dll" and "C:\Program Files (x86)\GnuPG\bin\libgpgme-11.dll". PATH contains "C:\Program Files (x86)\Gpg4win\..\GnuPG\bin".

Is there something I'm doing wrong?