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Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I updated Firefox and rebooted my iPhone but still the same results.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards

Björn

1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.

1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!

/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

When loading Roku dot com, Firefox 111.2 (29672) freezes the site. Menus of roku won't work and scrolling isn't limited and will eventually freeze for minutes. This happens on other sites too, not all. I tried desktop and also turned off enhanced protection to no avail. I complained on the Apple Review page and a developer responded saying to report it here.

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

Hi there!

I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried to navigate in the Mozilla site to download a newer version of the browser and got the same error (see attached screenshot).

Thank you for helping me with this!

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.