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SharePoint

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I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Both can access from Chrome and Edge, I have reinstalled fresh on both clients and the issue still happens in Safe Mode. I have already contacted Microsoft who states because it works in Chrome and Edge the issue is going to be Firefox.

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Both can access from Chrome and Edge, I have reinstalled fresh on both clients and the issue still happens in Safe Mode. I have already contacted Microsoft who states because it works in Chrome and Edge the issue is going to be Firefox.

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