Thunderbird Community Forum

Hi, I'm installing Thunderbird on my MacBook Pro (Apple M3). I've a mail account on GMAIL with OAuth2 and I've already correctly settled the "cookies" and the Javascript issues in SETTINGS. The popup window with my correct email address opens and I can click for having the new window to open for insert my password on "imap.gmail.com", but this new window in an empty one without any field where to add the password. In my old MacBook (Intel processor) everything works fine. I've imported the whole profile from the old to the new MacBook and it also does not work (same settings, thus). The problem is in this image. The screen from Google to put the credentials does not appear. I've not found any help on line. Any suggestion? Thanks giovanni

Hello,

I don't know what happened, but I cannot access my mails anymore, instead I see a "chat" view, with no mails to be found. I don't even understand how it happened or how I should call this view, but regardless, I cannot do anything.

I am scared of deleting/reinstalling Thunderbird, because I have a lot of decently useful mails saved and I am not sure what would happen to those.

It's in German, but I'll attach a screenshot of what I am seeing. I can't press any buttons, however, or rather, as I said, nothing happens, when I click on any field/button/word/...

Best wishes and regards!

As seen in the image, I have wasted spacing after the message in the list, how can I either remove the wasted space, or preferably, center the text as is the norm with outlook/emclient/others

It just looks and feels so unnatural and i just cant get used to it.

I want to restore a Local Folder to a newly installed Thunderbird. I have a complete copy of the Local Folder and want to copy it into the Mail directory (as it was previously). I then want to have it included in the programs index. Will this approach work if I re index the entire program which should pick up these messages and then display them under the categories that are spelled out for the Local Folder? Any help would be appreciated ... Robert

my email on my laptop is using Thunderbird I am having a serious issue with not being able to send more than 8 emails per day Optus notified me I had to authenticate my email and gave instructions on how to do this for Thunderbird I have followed all instructions to do this, but I cannot get any more than 8 to send still Have been trying this for 3 days now

All works fine on my iphone!!!! And online on the Optusnet Webmail

So, I need help asap please on how to get it working on Thunderbird Thanks Lee

When I first opened Thunderbird (just a few weeks ago), I noticed that some Calendar Tasks were already set up by Thunderbird. (My standalone calendar is Efficient Reminder).

But I don't see options for REMINDERS - popups (preferably) and/or sounds. (The purpose of a calendar for me is to be reminded to do things.)

I searched for options in Thunderbird, and I looked on the information here, but can't find anything.

If I can I select a sound and/or popup to REMIND me, where can I find the option to set it?

On Outlook.com, my login ID is 'dsmasterson@gmail.com'. When I try to connect the email for this Outlook.com account to Thunderbird, Thunderbird asks for an email address and password. My problem is that Thunderbird will assume this is my GMail account and try connecting up the email from GMail.

How can I tell Thunderbird that this is my login ID and not my email address?

David Masterson

I have a new Windows 11 PC and have installed Thunderbird (64bit). My current email is via my ISP who have outsourced their email to Gmail - I am using IMAP. This setup is in Outlook 2007 on my old PC. I have setup Thunderbird to obtain all of my current email from the IMAP server at Gmail. This went successfully.

I now wish to move all of my off-line stored emails from this old Outlook installation and also my calendar. When I started the import process on Thunderbird and selected Outlook as a source all I really wanted to do was to find out what Thunderbird would ask for in the way of files containing my data. But, as per other postings that I have found on this site it came up with the "No profile found" .

However Outlook is NOT installed on the Windows 11 computer and nor have I created any pst files or any other files and moved them to the Windows 11 PC. So the 32bit vs 64bit answer does not yet apply to my situation.

So what process should I follow to move my data from the old Outlook 32bit installation on my old Windows 10 PC to the new Thunderbird 64bit setup?

Thanks for any advice

Some times I get a reply to an email I sent out using my hotmail account and Thunderbird says I have one new message but the message does not show up in my inbox. If I login to my hotmail account through Microsoft it show it in my in box. What is the problem and how do I fix it?

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

I've tried restarting and reinstalling Thunderbird but no change in this blockage since Tuesday. I am running Windows 11 Pro and Thunderbird 128.1.0esr (64-bit). Downloading chunks of email from Comcast and trying to import them doesn't work. Please advise as I am stuck. I will check your answers on Comcast server as I can not read them directly.

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.

Over the past few weeks my emails are constantly freezing up when I open Thunderbird. It hangs up and I have to close the program and then restart, sometimes having to do this several times. It will then be normal for a short while, and start doing it again. I am running Windows 7 on my PC, I have the latest Thunderbird downloaded up until two weeks ago I never had this issue. I have not installed any new software either. I did think maybe it was CCleaner or Advanced Systemcare so I uninstalled those two programs yet the problem is still ongoing. Its quite frustrating and I can't figure out why its happening or what a potential fix for it. Thank you to those who respond.

Hi. When I view the Activity Manager, I see many log entries similar to the following except with different folders: "The current operation on 'Kailah' did not succeed. The mail server for account xxx@gmail.com responded: [NONEXISTENT] Invalid folder: Financial/Venmo/Kailah (Failure)." The folder in question existed a long time ago and has since been deleted. Same for all the other similar messages. The folder(s) was / were originally created in Thunderbird and then deleted after many months. If I create the invalid folder in Gmail, the message no longer logged. I reboot the computer daily and every day these messages appear. I am assuming something is out of sync and Thunderbird believes these folders exist. What can I do to remove these issues. Server type is IMAP Mail Server. Using Thunderbird 115.14.0 (64-bit)

Yesterday I upgraded to thunderbird 128. I have messages displayed in horizontal layout. Previously each message in the top pane used only one line, and there was minimal space between messages. Now each message requires two lines, with a large gap between messages. This means that I can see fewer than half as many messages at one time as before. How can I change the layout so each message takes up less space in the top pane?

I just had to reset my laptop and reinstall Thunderbird (TB). I saved the old profile and now I want to combine the old and new profile on my reinstalled TB. Will my old calendar be moved?

I have been using Thunderbird as my email client for many years, now in a W11 64-bit environment. Whenever I click on "insert image" to put an image into the message the whole thing freezes and all I can do is to invoke the task manager to force the closure of the program.

I did not have this problem in December 2023, which is the last time I wanted to insert images into an email. I can still attach an image or images without a problem. Sometimes, but not always, this is a viable alternative.

Is this a known problem? Is there a fix (easy or otherwise)? Will this problem be resolved in the next update and if so is there a date for its release?

Adrian Grant

Well, some of them, like my 711 YouTube subscriptions. This started three or four days ago when I noticed nothing new in the feeds folders.

I've not disabled the feeds and all looks well in the settings. I have restarted TB, checked to make sure get new messages was active, tried this in Safe Mode and nothing has made a difference.

I created a new feed, uploaded the OPML file to it and it grabbed 10,000+ ancient files and it updates when it's supposed to. But the old setup, with filters and folders, still does not work.

I found the new folder and the old one and copied the files from there to the old directory and.... nothing.

What might have happened?

It's as if the account simply no longer exists when I click FILE/GET NEW MESSAGES FOR/ and then select the account... nothing. Nothing shows up in the error console and I don't know where else to look. But I'd really prefer not to have to rebuild this whole thing.