Thunderbird Community Forum

I recently bought new Dell Inspiron and loaded Thunderbird as I have used elsewhere for very many years The folders are threaded which is usless for the way I work and I want to permanently disable this preferably in one action as I have many folders

Advice how to do this would be appreciated

Many thanks John Puncher

I use the latest Thunderbird on the latest (Sonoma) MacOS. Whichever filelink service I try to add (in Settings > Composition > Attachments) that service appears with an exclamation mark in a yellow triangle (and I am unable to send links to large files). I thought that for Dropbox and for Box that might have been as a result of the limited file sizes allowed to be sent using my free accounts. However, for Thunderbird Send, WebDAV and *cloud after clicking "Add to Thunderbird" and then clicking "Add" to provide permissions I also get the same exclamation mark error indication. (refer image 1)

Perhaps the problem is related to selecting "Create link for Send service instance" (refer image 2) - I can't make the selection stick - when I close the tab and reopen it, that option is unselected.

What am I doing wrong or not doing? Help appreciated.

I used to use Virgin email but now have Thunderbird. Over the last few days when I get a notification of new message I get it twice. How do I disable the virgin ones.

Without any warning about half of my folders disappeared as did the icon for writing a new email, as you can tell by my lack of jargon, I am not very skilled in the world of software, just an essential user, so any suggestions welcome, up to and including a 'takeover' by one of the actual software engineers, please advise.

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

I just got a new machine running windows 11 Home, I installed thunderbird just two of my email acconts and I can't see emails. The titles are there when i try to view don't get anything. I go back to my windows 10 set up I see my messages. Thank you in advance for your help..

                                                                         Russell

I have a gmail account and all E-mails are forwarded to a roadrunner account. The E-mails in the roadrunner account are downloaded using POP3.

I am now setting up Thunderbird, and connect it to the roadrunner account using IMAP. For some reason, several forwarded E-mails in roadrunner Thunderbird Inbox are missing. They are, however, showing on the roadrunner Server. (They are also still in the gmail account).

To troubleshoot, is there some way to "refresh" the inbox or download the messages again??

I am running Betterbird v. 115.14.0-bb31 (64-bit) - Portable

Hello:

I allowed one of my domains to expire recently, but forgot to remove the account from Thunderbird (TB). Since the domain no longer exists, TB is choking--to the extent that I am unable to access the menu (i.e, File | Work Offline or Settings.)

I have been trying to start TB offline using the Profile Manager, setting the default profile to Work Offline, but that doesn't work. I have use the command line parameter "-safe-mode", but that has no effect. I found an ancient (18 years old) forum post that mentioned a "-offline" parameter, but that too had no effect.

I've been looking for a way to manually edit the profile, but haven't found anything.

I am really stumped. Any assistance/insights into this issue would be greatly appreciated.

Patrick

Hi E-mail message which i sent via Thunderbird contains in headers my internal and external IP in "Received from" record. Is it possible to hide it without use proxy or VPN? Recipient can see it.

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix the problem. I use those same settings to send my mail OUT with webmail (which is inconvenient to have to switch all the time), so I know the settings are correct. Can you help me understand why my outgoing mail won't work even when I verify that the settings are correct.

I finally figured out what was causing the problem from this, old question.

https://support.mozilla.org/en-US/questions/1411081

I have filters set to auto-forward mail to another email account. Apparently when you have a forwarding filter, it does not add those messages to the outbox.

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

I need to become more competent with Thunderbird functionality. I see manua.ls has a manual I can download. Do you have experience with that? I find searching the knowledge base at Thunderbird difficult to use - my incompetence, I'm sure! Is there a tutorial that would teach me the basics? I've been using Thunderbird for about 20 years and it's vital to my business. I've had techs screw it up a couple of times. I think I need to be my own repairman. Any direction you can give me will be greatly appreciated. Thanks much!

Starting about 8/12/24 (2 days ago) I ran Malwarebytes. Now my Thunderbird is not capturing most of my yahoo mail. I still get some emails, but no emails sent out to large groups (that include me).

How can I troubleshoot this? How can I fix this?

Thank you!

For the past couple of months, every time I boot up my computer and launch Thunderbird I get the attached error messages for each of my email accounts (2 Hotmail and one Outlook)

Repeatedly clicking "retry" often results in success but sometimes I get the second message indicating the server has disconnected. Usually, after a few minutes things settle down, the messages come through and all is well but it is a nuisance. I would switch to using Outlook but it cannot send multiple emails which I periodically need to do and I don't want to encourage Microsoft's near monopoly of computer technology.

I have tried accepting coookies as advised elsewhere in here and tried turning on O Oath as my authentication method but this just got me another error message saying this authentication "was not supported on this platform" (whatever that means??) Anyway, I reverted to using "simple password" which does eventually work.

I looked at 2 factor authentication but that proved to be impossible to understand and, in any case, I rarely carry a 'phone with me and do not want to clutter my 'phone up with more apps. I use 2 factor authentication on a lot of my confidential accounts and none of these were as complicated to set up as this one and certainly did not invole scanning QR codes and installing special apps.

Will this bug be fixed by more updates to Thunderbird or is there some other way of solving this problem.

Hello. My Thunderbird has been slow to pen,lagging while in it,and when clicking on messages,they do not show,and have to close it by right clicking the icon several times then waiting for it to close,then when reopening it,it says it is processing,and still open,and a box appears with an option to close the program so it can open again.I have done nothing to cause this.I have many important emails etc,and i cant uninstall the program,so i installed OE Classic,and was able to import settings from Thunderbird to it,and luckily i was able to export Thunderbirds setting to a 2.1 gn file that was the file i used to import to OE Classic,but OE Classic waits,and authenticates,and then i get a big error message,and here is the screenshot. I guess i,l try outlook express if its still any good for email(have heard /read otherwise) By the way i tried right clicking on the thunderbird shortsut,and selecting run as admin,and make it run in compatibility mode for win7,and thunderbird was fast for a day or two,but now its back to quicksand. Any help is appreciated. ThankYou, Screenshot....