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failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (read more)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID לפני 2 חודשים

Answered by James לפני 2 חודשים

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Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 לפני חודש

Answered by jscher2000 - Support Volunteer לפני חודש

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Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode לפני חודש

Answered by tonywoode לפני 4 שבועות

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Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper לפני חודש

Answered by dee_veloper לפני חודש

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Dead keys not working only in a specific profile

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the… (read more)

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the letter itself. It can render them just fine and I can paste them from another app normally too, but actually typing them is impossible from firefox.

After trying to troubleshoot, I eventually found out a few things: - iBus is not at fault, since it works in every other app and I even restarted it, but the problem persists - This only happens in my main profile, newly created profiles don't have that problem - The problem still happens on troubleshoot mode (as long as it is my main profile) - Compose key also doesn't work (I don't want to use compose key anyway, because my keyboard has specialized dead keys, but I at least tried it)

I suspect the problem lies in a setting on about:config that's different from newly created profiles, but I have no idea which and Ctrl+F searching this site doesn't show any relevant configuration that might be the culprit.

Asked by Kazuma לפני חודש

Answered by Kazuma לפני חודש

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Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wi… (read more)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Asked by EmJay Dubbya לפני חודש

Answered by EmJay Dubbya לפני חודש

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The new apostrophe quicksearch-function is a problem for me

Hello There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefo… (read more)

Hello

There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefox 125.0.3 on a Macbook Air.

This new function makes it very difficult for me to practice touch typing in Firefox, and I would like to turn this function of.

Best regards Max Andersson

Asked by Max Andersson לפני חודש

Answered by TyDraniu לפני חודש

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Google Sheets Cells Turn Black

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will com… (read more)

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will come back but just briefly and back to black. Very annoying as these are shared sheets for my business with other employees. It's not happening in Vivaldi Browser or Edge. I hate Chrome so not even trying it there but guessing it's fine. Seems to just be Firefox all of a sudden. See pic. Help please as I have no clue what's causing this.

Asked by Keith Robinson לפני חודש

Answered by Keith Robinson לפני חודש

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How can I enable seeing *all* tabs from other devices in Firefox View?

Hello All! I have recently tried to use Firefox View button in order to quickly open pages that I have opened on my Android device, however I found that only some (rando… (read more)

Hello All!

I have recently tried to use Firefox View button in order to quickly open pages that I have opened on my Android device, however I found that only some (random) portion of the tabs appear in the Firefox View under [tabs from other devices/my android device].

Is there any way I can change that behaviour? This is renedring the Firefox View kind of pointless, as I still have to open my phone to check whether there was maybe one more important page that I wanted to check out, that was not listed in the Firefox View on my PC. At that point, I could very well just see what were I at, on the android device, and just google stuff again. The mixed approch (some opened via Firefox View and some manually) is more time consuming than either of the approaches alone, so I would really appreciate help, as Firefox View seemed to be a time-saver - I believe I have something set erroneously somwhere. Thanks!

I am on firefox 125.0.3. 64-bit.

Asked by gawroon7 לפני חודש

Answered by jonzn4SUSE לפני חודש

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Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but … (read more)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

Asked by pompan2 לפני חודש

Answered by cor-el לפני חודש

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Setting Startpage as search engine

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could impro… (read more)

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could improve the process for us.

Asked by gregcane90 לפני חודש

Answered by jscher2000 - Support Volunteer לפני חודש

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When opening a new tab, why can't I automatically search?

When I open a new tab, I can't automatically start searching anymore. Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae… (read more)

When I open a new tab, I can't automatically start searching anymore.

Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae-9ff9-cdbe2b8b955b

Now, I have to click into the search bar to type. That's annoying.

Anyone know how to fix this?

Asked by Kevin George לפני חודש

Answered by jscher2000 - Support Volunteer לפני חודש

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Missing Window?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the … (read more)

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

Asked by Carina Elliott לפני חודש

Answered by jscher2000 - Support Volunteer לפני חודש

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"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx לפני 2 חודשים

Answered by NoahSUMO לפני 2 חודשים

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Hotmail through Firefox breaks my network card

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I o… (read more)

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

Asked by M Donaldson לפני חודש

Answered by zeroknight לפני חודש

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New computer problems

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan… (read more)

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

Asked by Susan Gatewood לפני חודש

Answered by TyDraniu לפני חודש