Firefox Support Forum

Hello everybody,

since the last two updates Firefox started tab-crashing everytime I enter search terms on Google and then I click on "Images" Previous versions of Firefox had no problems at all.

I'm running Linux-Ubuntu 16.04

For example:

1. I "insert nut M6" in the google search-bar 2. Google shows me mixed image and text contents 3. I click on the "Images" button of Google 4. A collection of images appears for a fraction of a second, but immediately after.... 5. ....boom! Tab crashed message (see attached screenshot)

Any clue? Giulio - Munich/Germany

Name Firefox Version 114.0.2 Build ID 20230619081400 Distribution ID canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/114.0 OS Linux 4.4.0-210-generic #242-Ubuntu SMP Fri Apr 16 09:57:56 UTC 2021 OS Theme Greybird / Adwaita Application Binary /usr/lib/firefox/firefox

My ubuntu OS 16.04 would not allow any FF updates - I was on the latest 88.0. But by using snap i was able to update to FF 102. However next time I rebooted it was back to FF 88.0. So i tried reinstalling via the terminal with all the latest ubuntu updates which works because I have extended security maintenance until 2025. It reports that Firefox is installed but still nothing will open and i can find no record of my FF88 profile and settings all appear to be lost! Can anyone help in restoring this?