מוצגות שאלות עם התגיות: הצגת כל השאלות

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (read more)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson לפני 5 חודשים

Last reply by zeroknight לפני 5 חודשים

Company Logos in Google SERP Have a Gradient applied to them?

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs? I.e., typically the website's Favic… (read more)

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs?

I.e., typically the website's Favicon is pulled or an image written into Schema data to display the company logo next to the search result excerpt. But lately, and apparently only in FF, the logos are discolored by some kind of overlay?

Please see attached comparison between Chrome and FF. Chrome displays the logos unaltered, and FF displays them with this crazy obnoxious overlay/ color correction.

As far as I can tell, this is coming from FF as I don't see it in any other browsers/ devices. Chrome, FF Developer Edition, MS Edge, and Safari do not alter the logo colors.

Is there anyway to request the Mozilla FF stop doing this? I can't possibly begin to imagine how this is helpful in anyway to users... but of course I'm open to hearing any logic behind this decision, if in fact this is coming from FF.

Thank you all for your time and help!

Asked by muzzle לפני 5 חודשים

Last reply by zeroknight לפני 5 חודשים

So.....what the heck is this?

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something … (read more)

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something like it, so i ran a gamut of virus scans from many different tools to see if it was a PUP virus or whatever, but nothing came up as a hit. I was puzzled on WHAT it was, but after i shut my browser down and rebooted it, the blue keyhole symbol vanished

so.....wat was dat?

Asked by sullenlock6 לפני 5 חודשים

Last reply by zeroknight לפני 5 חודשים

Add New Search Engine Missing

Firefox crashed hard on me. When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed. So I need to delete Google a… (read more)

Firefox crashed hard on me.

When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed.

So I need to delete Google as my default search engine and restore Yahoo as my preferred engine.

The button to add new search engine is missing.

Without using an add-on, how am I supposed to restore my search engine?

Asked by Colin WG לפני 5 חודשים

Last reply by zeroknight לפני 5 חודשים

Two-step authentication can't turn it on?

Two-step authentication can't turn it on? When I try I go to another site to get the a-code but when I try to setup a account there I'm blocked cause they need a mobile … (read more)

Two-step authentication can't turn it on? When I try I go to another site to get the a-code but when I try to setup a account there I'm blocked cause they need a mobile number well I do not have one Bad AREA very week signal.

Asked by The Lemming לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

Keep getting this in firefox

Trojan:HTML/Phish!pz file: \Device\HarddiskVolumeShadowCopy15\Users\Dean\AppData\Local\Mozilla\Firefox\Profiles\2lamkcbc.default-release\cache2\entries\007C6A02D270A6BD3D… (read more)

Trojan:HTML/Phish!pz file: \Device\HarddiskVolumeShadowCopy15\Users\Dean\AppData\Local\Mozilla\Firefox\Profiles\2lamkcbc.default-release\cache2\entries\007C6A02D270A6BD3D63FB53453745ADFB1CD69A

Asked by deanvowles לפני 5 חודשים

Last reply by Bunker לפני 5 חודשים

Bookmarks won't add or delete.

I'll try to make this short. Old laptop crashed and burned, rebuilt new laptop, brought over places.sqlite files and all my bookmarks are there however I can't add to the… (read more)

I'll try to make this short. Old laptop crashed and burned, rebuilt new laptop, brought over places.sqlite files and all my bookmarks are there however I can't add to them, delete any of them, and on occasion they disappear and I have to restore the places.sqlite files just to get them back. HELP! This browser is driving me nuts!

Asked by dave_mellon לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

Primary Password

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Passwor… (read more)

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Asked by Bonniebc לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

How can I prevent my shared files in a Google folder from being copied or downloaded ?

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (whil… (read more)

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (while he is using the firefox browser). How can I do that ?

Thank you !

Asked by Abethomas לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

Tabs remain open after closing and opening browser

After a session with many tabs open, I will close the browser. It doesn't matter if I open browser immediately or the next day, or after rebooting computer, the same tabs… (read more)

After a session with many tabs open, I will close the browser. It doesn't matter if I open browser immediately or the next day, or after rebooting computer, the same tabs remain.

Asked by David U Juarez לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים

Website being blocked,

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing. Things I've tried. Adding exceptions in the privacy settings in 2 s… (read more)

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

Asked by Mixelplix לפני 5 חודשים

Last reply by cor-el לפני 5 חודשים