Firefox Community Forum

Hello, When I tried to use ChatGPT on Firefox, It showed only white blank page. I can't type or do anything to ChatGPT. But in Chrome it works fine. I tried to reset Firefox but still be the same. Does anyone know how to fix this? It happened yesterday.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86.

Here is the web address for Barclay Card: https://cards.barclaycardus.com/

I have attached the screenshot of the FF problem on my Windows 10 64bit laptop comp. As you can see, the login section is blocked, with a message "Firefox Can't Open This Page".

Thanks in advance for your help. Richard P.

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen bjhansen53@yahoo.com

Up until the last couple days I have been able, for years, to enter a search query in the search bar. It no longer works, but the bar is still there.

Will this be fixed? Kind of a deal breaker for me. I have this functionality with other browsers.

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventually) audio but not video - it hangs up on the thumbnail. If I refresh about a thousand times the video will play. I thought this was a Rumble issue, but the site is smooth and problem-free on Chrome. I love using Firefox! Is there a setting I need to change, or is there an update Firefox could do? Thanks!

When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These websites also either won't let me log in to an account or will immediately kick me out of my account after logging in. I've tried everything I could find online and nothing has helped. I am on the latest Firefox software.

Here is an example of the error message: Access Denied You don't have permission to access "http://www.sephora.com/shop/makeup-cosmetics" on this server.

Reference #18.460dc17.1724630066.2ccd664f

https://errors.edgesuite.net/18.460dc17.1724630066.2ccd664f

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

My Desktop crashed and I had to do a complete reset and reinstall of Windows Ten that deleted all my personal data. [It was a problematic event]

Now, when I attempt to load certain pages like Gab.com or Facebook it states that JavaScript must be enabled. But, after checking about:confif gor javascript it is, in fact, enabled.

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-open it. Then, again this repeats itself each time I use the Firefox search bar.

In last few days some links and web URL's get redirected to Facebook pages. For example www.vh1.com redirects to https://www.facebook.com/VH1/. I have cleared cache and cookies. Oops just testing Chrome as I type this and the same thing happens there, so not Firefox solely. Still, anyone any suggestions where to start to look?

For the past few weeks, I’ve been having serious issues with the default search/address bar.

Usually when I want to search for something on my default search engine (Google atm), I just type in what I’m searching for in the top search/address bar, press enter and it will give me the google search results. But for the past few weeks, I’ve been having issues with this.

What happens is, when I type in something, press enter, most of the time nothing happens (but sometimes it works as it used to). I then have to mouse-click on the typed in search parameters in the search/address bar and press enter again. At that point it might “hold” and show me the search results. But other times, it doesn’t and I have to repeat the process up to 10 times before it finally holds and shows me the search results.

Even more annoying is when I’m already on some site in Firefox, and I want to type in a new site/search result over the existing one. It used to work just fine. But now, most of the time the same thing happens as above, except that when it doesn’t work the first time, typed in search parameters are gone, as it just shows the last site address in the search/address bar, so I have to go up to the search/address bar, type in the search parameters again, and press enter again, hoping that it will hold that time. If it doesn’t, I just have to repeat over and over again. So it’s basically easier to click a new tab, type the search parameters in there, and spam mouse-click, enter until it holds.

This is getting so annoying that I’m seriously considering moving away from Firefox and going to Chrome, which I honestly hate cause I really don’t want to support Chrome and want to stick with Firefox, but this issue is driving me nuts.

I have also tried troubleshooting the usual thing with “Refresh Firefox” and “Clear Cache”, removed all my extensions, and nothing helped.

Does anyone have any idea why this would be happening, and why I’m not finding any reports of a similar issue anywhere? What could actually be the issue here?

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Hello all,

I got increasingly frustrated that google.com search page gets increasingly unresponsive under Firefox, and performing searches from the address bar does not do a thing. Does not respond. The page remains blank. Sometimes it remembers to respond, but most often, it does not. I wanted to search something in the search bar. No response after hitting Enter, even though, I can open any bookmarks or webpages other than google.com. If I type google.com in the address bar and hit enter, it reverts to the previous page. Such as, imagine that I was at www.mozilla.org, and in the address bar, I type google.com. I hit enter, and it just ignores it, and reverts to mozilla.org. But if I type microsoft.com, it goes to open microsoft.com in an instance. My Firefox constantly update itself and before, I always deleted the cache file, now I don't even let caching pages, still, it is like this. I am not sure what is going on. Thank you in advance your kind response.

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it.

I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).