Thunderbird Community Forum

My desktop will not support Windows 11 so I will have to change. Need advice on how to copy Thunderbird folders & address book on to USB. I know you can copy individual messages but cannot find this facility for folders. Am not technically literate so nedd info in layman terms

Hello,

I don't understand the efficacy of the new "No Message Found" alert.

I have received many messages every day for many years and have never a problem.

Thank you !

First off you should warn that this version changes your profile, so there is no going back. I installed it and have lost ALL of my accounts and had to start from scratch. It took me back to the beginning. I hate the interface, too cluttered, to busy and generally sucks. I am thinking of dumping thunderbird at many, many years of using it.

After Thunderbird is running for a while, it "freezes" with a message saying it is no longer responding. When I click on shut it down it says it is reporting this to windows . After shutting it down windows 10 basically reboots (it takes a while) before I can click on the Thunderbird icon again. Been happening for several weeks.

It should be very simple and no add on needed.

For some reason, all of a sudden, in the correspondence column it ALSO shows the email address.

All I want is for that to be removed. That's all.

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Once again, since my husband suddenly passed 13 December 2024, I cannot send or receive email via my intoknow.com account.

Previously, it was somehow "repaired." Please, i need this account to stay active.

Susan Hungerford [edited] @intoknow.com (Currently not working, however) [edited phone# and email from public community forum]

This is a very strange issue. Some of the messages in my inbox, when selected do not display the message itself. Blank box. I looked at the message source and there is nothing displayed but white space in the box. The messages that are not displaying are before 3 August 24 and back in time to the year 2018. Those messages received in 2018 appear correctly.

Messages received after midnight (12:01 AM) 3 August display fine. Message source view displays the contents.

On that computer, I have other email accounts that display the messages correctly. Nothing missing. So whatever happened, only one email address account was affected. It is like something deleted that data.

Running Windows 10 Pro and latest version of Thunderbird. No extensions

Anyone that can inform me as to what might have caused this and tell me if it can be fixed, I would be greatly appreciative.

Thank you

I am a bit confused!

If I compose a message and start typing in the address field ("Partington") then 2 addresses are shown. One is the right one and one is an old one that I do not want.

However, if I look in my Address Book and select "All Address Books" then the old address is not shown. Can anyone suggest where it is picking this up from?

after i have suddenly upgrade to newest version my autocount can't send the mail by mapi system integration in software. i use that program is inside autocount called 'send by email (Ms Outlook compatible)'.

it appear error msg failed to send msg.

how i can solve it.i have try downgraded to old version and set default apps in default apps windows also can't.

thunderbird 115.13.0 how do i see my all folders with ALL of the emails? When i go to unified folders sent/inbox it flips the most recent email to the bottom, how do i flip it back, are there any videos, anywhere, that i could watch and learn from????? i can save us both a lot of tme if i could watch a video on how to do this? thank you...b³

for example: also how do i make a directed screen shot of a page? as opposed to the whole page?

I gathered all my mailboxes under Thunderbird and saved my passwords. All of them work except my Outlook email addresses (live) because I have to re-enter the password several times (inaccessible server message). Can you help me

For some silly reason when I changed my email password Thunderbird cannot connect to server either setup password or user incorrect. I am so sad because I love Thunderbird. I have tried everything I can think of. I chatted with Optimum and they said I needed to contact you. When I try to ping my server it just times out. My servers are pop.suddenlink.net and smtp.suddenlink.net. what could be wrong?

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files.

As a home user with a not very fast upload (~10Mb/s) it takes a very long time to transfer files to my cloud backup provider.