Thunderbird Community Forum

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta will be deprecated on macs. Consequently my question is where can I find directions to import messages, filters, and preferences from Postbox to Thunderbird?

How are some of my past saved Thunderbird emails automatically being combined into one email without me knowing about it when I try to look at them again? What is odd is that they are different saved contact company names so I can't figure out why certain past emails of mine are automatically being bunched together making them to take forever re-loading them when I re-open them and then having to scroll down them a long ways due to all of the extra emails they are putting underneath them making the email so long & odd when they are all different companies!

Hi there,

I have Thunderbird on my laptop and map in to that three email accounts. One outlook and two plusnet.

On Wed 31st July this week when I did my daily look EVERYTHING for just one plusnet account has totally deleted. The shell of the email account is still present in the left hand pane, but no content at all. Nothing. All emails and folders and not in trash or anywhere. New emails are still coming in from that point.

On the plusnet online webmail portal they are also gone too.

The other two accounts are totally fine (including the other plusnet account).

I'm totally at a loss as to what happened. It was a totally normal day. I hope you can offer some insight. Thank you for your time. Neil

i have been noticing that some of my subfolders and their labels disappear. The still exist on the source (xfinity .com) but even after syncing they do not come back. If i change the name of the folder in the source and sync then the new folder shows up. Thi occurs under my main email folder not the local folders..

Hi All, I'm using Thunderbird to manage Apple and Outlook emails. When I logged in this morning all my folders under the apple ID have disappeared. They still exist in webmail but not in the program. Cant work how to fix this. Any help would be greatly appreciated. Thanks Andrew

Is there a way to create an Event / Task in Thunderbird Calendar so that it is in a box which I can assign a color to for each event (T-Bird.jpg). I have attached a screen shot of what I would like to do vs how Thunderbird looks now. (T-Bird 1. jpg.

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Hi,

For some reason all my mesages- both incoming and sent- are only being shown as plain text- all HTML funcionality and formating is lost. I have searched the settings, tried troubleshooting mode, emptied the cache, repaired the folders and scoured the forums to no avail. I am using version 128.0.1esr (64-bit) - which I believe was recently updated.

Any help would be greatly appreciated.

I'm running on windows 10. Evidently, Thunderbird updated itself last night and today my entire configuration is trashed. I'm going to have to re-set everything back up from scratch. Not Good and I'm not happy

Hello,

I don't understand the efficacy of the new "No Message Found" alert.

I have received many messages every day for many years and have never a problem.

Thank you !

First off you should warn that this version changes your profile, so there is no going back. I installed it and have lost ALL of my accounts and had to start from scratch. It took me back to the beginning. I hate the interface, too cluttered, to busy and generally sucks. I am thinking of dumping thunderbird at many, many years of using it.

Hi, I am having issue with an outlook account that will constantly say it has failed to connect. I will hit retry and be re-prompted several times and then eventually it will be fine. Any help would be appreciated.

One of my three email accounts shows all top level folders at the same level as Inbox. (This account is hosted on Google.)

The other two accounts show all top level folders as subfolders of Inbox, although the servers show them correctly at top level. (Hosts are Inmotionhosting and Dreamhost.)

Is there a way to get these folders correctly shown at the top level?

The Manually Sort Folders add-on no longer sorts subfolders, so can't be used on these two accounts without this fix.

I have POP3. Thunderbird leaves all messages on server. I have to use another app to remove them from the server.

I've read some messages here that there's a setting to Leave or Not Leave messages on the server. I haven't been able to find this setting.

Related -- Is there a way to tell Thunderbird NOT to automatically download messages until I click get new messages?

Thanks.

Thunderbird was updating when we lost power. When power was restored, Thunderbird would not start and gave me the following message:

Procedure ENTRY POINT ??1SOUNDTOUCH@SOUNDTOUCH@UAE@XZ could not be located in the DYNAMIC LINK LIBRARY C:\Program Files (x86)\MOZILLA THUNDERBIRD\XUL.811

This message was followed by: couldn't load xpcom

Hi, I'm running into the issue where I have a public certificate issued to security@companyname.tld as they don't issue a separate one for most employees, but Thunderbird won't let me use it for sending (I think it's used when replying?) it to firstnamelastname@companyname.tld

Is there a way around this?