Firefox Support Forum

At the time of the attached screenshot, I only had one window open with 6-7 tabs. One of the tabs was Youtube and was playing PIP

I have a pretty decently powerful Mac desktop with a good amount of memory and storage (attached screenshot with details as well)

This has been happening consistently and sometimes causes my computer to freeze for long periods of time or even crash entirely if something else is running (e.g. Adobe Illustrator, which I do not use very often)

Any quick help would be greatly appreciated as this is affecting my work efficiency as well

Thanks Sara

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

I have my bookmarks alphabetized. When I click on one far down the list & then want to click on the next one the list of my bookmarks always reverts to the top of my list. Can I change this to have my bookmarks stay in the same place that I left off with instead of having to scroll all the way down again?

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

I signed in yesterday and instead of getting Bing as my home page, I got Norton Safe Search. Never asked for Norton and don't want it. How do I get Bing back? There was some reference which said in effect that the home page was changed by 'an extension' and that it could be changed but no indication on how to do that. I recently downloaded Windows 11 from Windows 10.

Last night I was able to access www.wattpad.com with no problem and have in fact been receiving notices from them all day. However, when I tried to access the website this morning and this evening I get an Error 404 message. I can bring up the page on Chrome, but Chrome is not my preferred browser. I have received the same error on two different computers.

I was paying a bill and at the end there was a pop up from Firefox to save the payment method. I clicked the wrong box and it was saved. I would like to reverse that error. I don't know where to find it to delete my choice. It was my bank account information that I use to pay bills on line. Thanks in advance for your help. Sue Ellen Knutson [email address]

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

When I open "Extensions" (about:addons) by clicking the Extensions icon, I want it to start on my own extensions, not Recommendations. How can I make "Extensions" open to the actual Extensions tab? Or can I remove the "Recommendations" tab entirely?

I already saw [to remove 'Recommendations' tab in about:addons]. But about:config

 extensions.htmlaboutaddons.recommendations.enabled = false

only removes recommendations from the Extensions tab. And adding

 extensions.getAddons.showPane = false

does not work, the Recommendations tab is still there.

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that effect Spotify Browser player. This has been happening for about three or four days. Firefox is up to date.

In the past I could save a document on Firefox as a pdf. I'd hit PRINT and select the "save as PDF" option at the bottom left corner. But I no longer see that option. I will have to switch my default browser to Safari or Chrome if this is not possible. Suggestion?

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi-Account Containers KB article (see attached screenshot KBContextMenu.png).

My context menu looks like the attached screenshot MyContextMenu.png.

1. Has the Multi-Account Containers add-on been updated, and the KB article needs to be revised?
2. Is there a setting that I need to do to show this context meny element?

My list of sorted bookmarks is extensive with many folders and subcategories etc.

I'm able to open all the tabs in the 'Library' but don't really see a way to print to PDF this list. Is it possible to get a list of bookmarks and all the files in each folder?

PS. Using Windows 10

I've switched my gpu from a nvidia gtx 970 to a nvidia rtx 2060, reinstalled my drivers after cleaning them with DDU but for some reason Mozilla (and only Mozilla) when running diagnostic pages like webglreport still report using the old card: "Platform: Win32 Browser User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0 Context Name: webgl GL Version: WebGL 1.0 Shading Language Version: WebGL GLSL ES 1.0 Vendor: Mozilla Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Unmasked Vendor: Google Inc. (NVIDIA) Unmasked Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Antialiasing: Available ANGLE: Yes, D3D9 Major Performance Caveat: No "

probably it is just an estetic issue but as I'm using several webgl intensive apps I would like to know how to "reset" mozilla gpu detection.

Is there a possibility to get more recently used bookmark folders? No there are only 7 folders but I could show much more recently used bookmark folders. When I use Function "Choose" I get a small window where I see only 6 Bookmark folders. Same here, my screen can show much more folders and it would be much easier to choose the right one when I see 15 or 20 folders.

Is there a possibility to get more folders in the view?