Duk Kayayyaki Support Forum

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

When I click on a link from thunderbird mail to a specific website, it takes me to a log in page in the specified website where the email is automatically filled in. In firefox browser, I have cleared history for all time, including "form and search history", cookies, cache, browsing and download history, active log ins, site settings, and offline website data. I have deleted my log in for the specific website (the id and password for the site in settings, password section. In Thunderbird, I also deleted, in the Privacy and Security section, all "saved passwords" When I open up the page of the specific website in question, through Thunderbird, I continue to see on the log in page, that an old email I no longer use is entered automatically. When I type in firefox browser the same specified website, the old email address does not show up. That makes me think that the log in information is stored somewhere in Thunderbird, not firefox. What is the solution to remove this information whereever it has been stored?

I have seen some posts on this request but unsure if anything has been done to add/use if already there a feature to make an email account "inactive". I have several email accounts set up in Thunderbird but do not use them much but don't want to delete the account but don't want to have to have them active either. Any update on this issue is appreciated.

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.

My calendar is Baïkal 0.8.0 running an a debian 10 server. My thunderbird is 115.12.0 (64-Bit) running on Ubuntu 22.04.4 LTS My other devices are two thunderbirds 115.12.0 (64-Bit) running on Ubuntu 22.04.4 LTS and aCalandar 2.8! running an Android 14

It does not matter on which client I add or change calendar entries then synchronize them (I can see on my Baikal dahboard, that the synchronization has succeeded!) the other thunderbird clients don't show the changes, even after explicite synchronization, only after unsubscribing and then new subscribing.

Please advice for help!

Thanks in advance

After installing Firefox on a new Windows 11 laptop, I've noticed some issues with the scroll bar. If I'm trying to view comments on Medium, for example, I am unable to scroll in the comments window as the main page scroll bar blocks it. I did not have this issue with Firefox on my previous Windows 11 laptop. I've tried changing some settings to see if it makes any difference with no success. I found a previous question regarding a similar issue where someone replied with a suggestion to toggle the "Always show scrollbar" option in the General > Browsing settings, however this option does not exist in my settings.

As seen in the attached screenshot, both scroll bars sometimes appear at the same time. However hovering the mouse over them activates the main windows scrollbar, making it impossible to scroll in the comments window. Trying to scroll the comments window with the keyboard arrow keys also does nothing.

I would really appreciate some advice on how I can fix this!

Hi

This has only recently happened but PDF comments are no longer displaying in OWA365 when using Firefox. I can open the same email in Edge and they are displayed fine. Strangely, if I go to print the PDF within Firefox, I can see the comments.

I've set my Application to open PDF with Adobe Acrobat Reader but this makes no difference. Is there anything else I can try?

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

I want help to recover bookmarks and password saved on my Firefox browser.

There was a issue with my Windows 11, due to which I was not able to boot on to Windows, hence I don't have the option to export the profile etc. Due to this the only option for me was to copy all the data on C drive through cmd prompt. After having taken all data back, I have reinstalled windows and firefox.

I did some search on the internet to locate the profile files so that I can get back my bookmarks and passwords. However I am unable to locate the same.

Request some guidance and help on this.

thanks Nitin

Installed 127.0 (20240606181944) from http://download.opensuse.org/repositories/mozilla/openSUSE_Leap_15.5/ and since then I've been unable to:

• Close a window by closing the last tab (the last tab X does nothing)
• The toolbar Account icon has nothing under it, have to go via Settings to manually sync and manage account

I have the same question as the OP in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1265898#answer-1241526].

I am currently finding that the address bar history search using caret "^", does not always list all the webpages that I have visited, especially if I found the page using the search bar within the site. Is there a way to enable Form and Search History in the most recent versions of Firefox as described in the previous post?

Hello and good day.

I am a little lazy and i want to open firefox(one window) on my two monitors, i can do this by open firefox then open another tab, then drag to the other monitor, but i want to know if is possible to add a command on the shortcut and do this in one go.

Note: i am using linux mint 20+.

Thanks.

I'd love to find a solution! Sometimes this happens when opening a link from my email (to a well-known retailer as shown in the images below), and at other times it is in response to a website requesting information as part of a 2-factor ID request or, or even a password change. It has become almost almost debilitating! What setting seems to be wrong here.

I use Webroot SecureAnywhere and the relevant updates are applied automatically.

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

I was trying to download ledger live from an official site when I noticed Firefox had twice tried and failed to download an old version of the tor browser I downloaded a long time ago.

A few hours before this happened my pc froze for a minute.

I'm not sure if I have malware on my device or if this is Firefox acting up. My antivirus scan shows nothing.

Greetings,

In Thunderbird 115.12.2 (64-bit) on Linux Debian 12.6, when I examine "Help -> About", cursor movement in the focused information window moves the list of messages displayed underneath in the unfocused messages window. Hopefully the image suggests the issue. Is this an OS problem or something that can be corrected in Thunderbird?

Also, I maintain several accounts, each with several folders. It would be helpful if these all stayed collapsed until selected, with a digit alongside indicating the number of unread messages in each, but recently they each seem to fully expand at inopportune times, making email management rather difficult.

Is this the result of a selectable setting somewhere, please?

When I start a email message search, I am bombarded with bad suggestions for email addresses. These include addresses from everyone I've received email from even though I have deleted these entries in collected email addresses and my personal address book.

The addresses could be from old purchases or ebay responses or anyone I've ever received an email from. I have deleted most of the emails entirely, yet I still get all these bad addresses when I search.

Is there a way to clear the history in search or remove the email addresses where I have deleted the email?

I've attached a Home Depot search as an example.