Thunderbird Community Forum

Hello, From yesterday we have a problem opening Thunderbird. It doesn't load, when we click 2 times on the icon it shows a text, which says Couldn't load XPCOM. We tried restarting the PC but it doesn't get better. May you help by telling us how we could fix it?

Hallo, ich habe Windows 11 neu installiert, nun habe ich das Problem, das angeblich mein Mail Passwort nicht stimmt. Ich habe schon alles ausprobiert, die korrekten Passwörter von T-Online eingebeben, die Passwörter geändert, nichts hilft. Ich habe auch schon Thunderbird neu installiert, doch alles ohne Erfolg. Könntet ihr mir bitte weiterhelfen, das ich dieses wundervolle Programm wieder nutzen kann?

Hier noch mein System: i7 6700 K, WIN 11 HOME, GTX 970Grafikkarte, 500 GB SSD, 16 GB RAM, 1 TB Harddisk,

Danke im Voraus

Rainer

I have reports from two people who cannot get their messages to me. One goes back to sender marked "blocked", the other is marked "refused to receive this message". I do not have any filter settings on either address. Can you tell me what is going on? Also, how can this be corrected? Thanks Marion Nickey

I have a problem with outbox, i lost a possibility to read old emails i see them in outbox folder, but every signle email is blank the problem contain not all messages from this files, the newest are ok, and the olders also, but i have like 2 years gap i see al the messages but i cant read it, moziile display only whole white screen

any tips?

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

Hi recieved this email from Microsoft and wondering what to do....

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods. '

Hello,

I'm encountering a problem with sending emails through Thunderbird. I'm receiving the following error message when trying to send emails to certain recipients: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 amandasrwt09@gmail.com
   host smtp.antispamcloud.com [38.89.254.227]
   SMTP error from remote mail server after end of data:
   550 Your account has been locked. Please contact your administrator.
 larradh6600@gmail.com
   host smtp.antispamcloud.com [38.89.254.227]
   SMTP error from remote mail server after end of data:
   550 Your account has been locked. Please contact your administrator.

Reporting-MTA: dns; s1088.usc1.mysecurecloudhost.com

Action: failed Final-Recipient: rfc822;larradh6600@gmail.com Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 Your account has been locked. Please contact your administrator.

Action: failed Final-Recipient: rfc822;amandasrwt09@gmail.com Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 Your account has been locked. Please contact your administrator.

Could someone please help me understand why this is happening and how I can resolve it? It seems like the issue is related to the SMTP server or account settings, but I am unsure how to proceed.

Any assistance or guidance would be greatly appreciated.

Thank you!

I installed email provider Mailfence as it was recommended by Thunderbird as a good free provider, only to find out that if used with Thunderbird it charged for the service. After the first year I have decided to cancel and have informed them that at the end of the term on 9th September I will not be renewing, and later on the same day i find i have no service with them. My contract which I paid for runs out on 9th September so i have another month to ensure all contacts are aware of the closure of the account. I feel Thunderbird needs to be aware of their deceit and if possible make them comply with their contractual obligations, and determine whether they are fit to be recommended.

My desktop will not support Windows 11 so I will have to change. Need advice on how to copy Thunderbird folders & address book on to USB. I know you can copy individual messages but cannot find this facility for folders. Am not technically literate so nedd info in layman terms

Hello,

I don't understand the efficacy of the new "No Message Found" alert.

I have received many messages every day for many years and have never a problem.

Thank you !

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Once again, since my husband suddenly passed 13 December 2024, I cannot send or receive email via my intoknow.com account.

Previously, it was somehow "repaired." Please, i need this account to stay active.

Susan Hungerford [edited] @intoknow.com (Currently not working, however) [edited phone# and email from public community forum]

I gathered all my mailboxes under Thunderbird and saved my passwords. All of them work except my Outlook email addresses (live) because I have to re-enter the password several times (inaccessible server message). Can you help me

For some silly reason when I changed my email password Thunderbird cannot connect to server either setup password or user incorrect. I am so sad because I love Thunderbird. I have tried everything I can think of. I chatted with Optimum and they said I needed to contact you. When I try to ping my server it just times out. My servers are pop.suddenlink.net and smtp.suddenlink.net. what could be wrong?