turn off translator

This new feature in android and pc piss me off. In any aingle site i must turn off this scam window. I want to completely remove transltor feature. I cant found there i c… (read more)

This new feature in android and pc piss me off. In any aingle site i must turn off this scam window. I want to completely remove transltor feature. I cant found there i can do.

Asked by saskela 4 days ago

Last reply by saskela 4 days ago

signing in with goggle need your help

I lost my phone and trying to recover my account [edited] 6@gmail.com with Google. But I do not have access to my phone number [edited from public]2.. same email [edited]… (read more)

I lost my phone and trying to recover my account [edited] 6@gmail.com with Google. But I do not have access to my phone number [edited from public]2.. same email [edited] @gmail.com but different phone number [edited from public]. Firefox and Facebook/ messenger recognize who I am Andrew Joseph Mendez

Asked by Andrew Joseph Mendez 4 days ago

cannot sign in

Hello. Please help! For some time I am unable to sign into Pocket with my mobile phone, Xiaomi 12T. I am always sent back to the initial sign-in page when I try. Pocket w… (read more)

Hello. Please help! For some time I am unable to sign into Pocket with my mobile phone, Xiaomi 12T. I am always sent back to the initial sign-in page when I try. Pocket works perfectly on my Asus laptop. This is really frustrating as I often want to add things from my mobile. It worked well until a month or 2 ago. I have deleted and reinstalled Pocket 3 times, still the same problem. I have rebooted the mobile phone too, still the same problem. If anyone can help, I would be very grateful. Thank you

Asked by Sally Veall 4 days ago

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 1 month ago

Last reply by Guillaume Soucy 4 days ago

amounts of money translated.

I just used the very helpful translate feature on a furniture website of a store located in canada. A price was listed as $349 (349 cad) but upon translating from french … (read more)

I just used the very helpful translate feature on a furniture website of a store located in canada. A price was listed as $349 (349 cad) but upon translating from french to english the price became 349 euros.

This is incorrect for three reasons.

Asked by Jack Rennie 4 days ago

complaint

Hi Your service is total waste your not helping out bor getting back with the answer instead your giving info about using using abusive language well you deserve it as y… (read more)

Hi

Your service is total waste your not helping out bor getting back with the answer instead your giving info about using using abusive language well you deserve it as your service is shit so what you like I'm going to raise the complaint regarding this. And also as mentioned in previous message that cant reach to your team well it's true and I saw that results already.

Asked by jiten doshi 5 days ago

user digital certificate and CA in Firefox Android

Digital user certificates do not work in Firefox 128 Android. is there any solution? When I enable debugging mode in settings > about firefox, and enable using third-p… (read more)

Digital user certificates do not work in Firefox 128 Android. is there any solution? When I enable debugging mode in settings > about firefox, and enable using third-party CA certificates, in secret settings; In Android, the digital user certificates are not in the CA tab, the user certificates are located in the user certificates tab. Surely that's why he doesn't see them.

And about:config not function in firefox. Why?

Asked by pregunta 5 days ago

How do I set a desktop/taskbar shortcut for Firefox?

I suppose I somehow missed an option to set a desktop and/or taskbar shortcut to invoke Firefox. I am currently able to open Firefox only through an HTML document. My usu… (read more)

I suppose I somehow missed an option to set a desktop and/or taskbar shortcut to invoke Firefox. I am currently able to open Firefox only through an HTML document. My usual first access is for my email.

Asked by GooRoo 5 days ago

Some websites uses foreign languages instead of my set language

This is happening to me since a long time that some websites uses foreign languages instead of the set language The websites are: tiktok.com uses Portuguese suppor… (read more)

This is happening to me since a long time that some websites uses foreign languages instead of the set language

The websites are:

  • tiktok.com uses Portuguese
  • support.mozilla.org in some parts uses Thai or Hindi idk
  • Some websites that uses the MediaWiki software uses Portuguese

I was not using VPN and in the country where I live (Mexico) those languages are not spoken here

Asked by Emiliano 5 days ago

emails too small on Android firefox

Hello, when I view certain emails in Android Firefox, they resize and get so small I cannot read them. Specifically emails from NYTimes and others. Is there a fix? Thx. … (read more)

Hello, when I view certain emails in Android Firefox, they resize and get so small I cannot read them. Specifically emails from NYTimes and others. Is there a fix? Thx. John

Asked by johnvc 2 weeks ago

Open Tab Sync Not Working from Android to Windows

Firefox Sync is not working appropriately insofar as, when I check Firefox on my Windows 11 desktop, I cannot see any tabs being synced from the Firefox app on my Android… (read more)

Firefox Sync is not working appropriately insofar as, when I check Firefox on my Windows 11 desktop, I cannot see any tabs being synced from the Firefox app on my Android phone, even though both apps are logged into the same Firefox account and syncing open tabs is enabled on both machines.

However, when I check my phone, I can see all the tabs synced from my desktop. So, this seems to suggest that the sync process is working correctly on both desktop and mobile because I can actually see all the tabs that are open on my desktop, but I cannot see any of the tabs that are open my Android.

Everything is checked to sync on both the Windows and the Android Firefoxes.

Has anyone encountered a situation like this before, where sync is working appropriately, but one device seems to be refusing to upload specific data to the sync servers?

Asked by dmmyccnt 5 days ago

Disable open in external apps even from an home screen shortcut

Hello It appear that the option to never open link in external apps do not work the same when using Firefox from a link in the home screen. - I configured Firefox to ne… (read more)

Hello

It appear that the option to never open link in external apps do not work the same when using Firefox from a link in the home screen.

- I configured Firefox to never open a link in an external app. - If I go to YouTube for example, I correctly do not get anymore the popup asking me to open the page in the YouTube application, so that is OK. - On the YouTube page, I use the menu of Firefox to click: Add to home screen. - Now when I use this home screen shortcut, I have the popup asking me to open the page in the YouTube application.

So it seems the setting is not use in this Home screen mode.

Can any of you have the same behavior, or am I missing something ?

Have a good day, thanks

PS: I'm using Firefox 128.0.2, on an Android 14 (Samsung Galaxy A54)

Asked by arobasse2 6 days ago

Dead ?

Is this Support Forum Dead or what ? It's been almost a Week since I asked a Question. Forget Solution, Atleast, A Reply would have been something. If stated my iss… (read more)

Is this Support Forum Dead or what ? It's been almost a Week since I asked a Question. Forget Solution, Atleast, A Reply would have been something.

If stated my issue in Play Store reviews, it says to ask my question in this Support Forum.

Is my question - https://support.mozilla.org/en-US/questions/1453029 even visible to you all or not ?

I loved everything in Firefox Mobile except for this above stated issue. I had plans to even Donate to Firefox if this issue had been resolved. It's not even a big issue, just apply a fix from Firefox Focus to Firefox Mobile. Is it too much to ask ?

I know your volunteers are Mozilla users just like me, who take the time out of their day to help. But, still, No Reply for a Week ?

Okay. I think doing anything or waiting for replies and helps any further is waste of time. This might be the reason Chrome is still way better.

Goodbye Firefox.

No Thank You.

Asked by Lucifer 1 week ago

Last reply by Lucifer 6 days ago