Firefox Community Forum

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Why does PG&E (Pacific Gas & Electric) now refuse to accept login's to their website using Firefox? They claim that they no longer accept Firefox as a supported browser. Gotta use Microsoft Edge (ughh)

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft Edge"

I always use Firefox as my default browser. In the past, I did not have any problem on getting access to Yahoo Mail such as downloading and deleting the incoming mail. Having upgraded Firefox to its version 129.0 recently, my Yahoo Mail cannot delete the incoming mail after reading. In addition, the counter number of incoming mail remains the same and has no effect. Appreciate it much if any technical assistance will be given soon.

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached example screenshots showing issues (yellow highlighting with Firefox) and proper display (green highlighting with Chrome). Thanks!

when I try to use face book messenger for video calling I receive the message "video calling is not supported by this browser" I have never had this problem before I agreed to Firefox as my default browser. Is Firefox not compatible with face book?

I want to make Mozilla stop the black pop ups giving me a bunch of information I don't need on my desktop. If I have to go to another browser I will but I like Firefox but I don't like the pop ups.

I've been having problems with my PC, so I decided to reset Windows to see if it would help. I was able to restore my old bookmarks but I can't for some reason find a way to restore my old tabs. Any help would be appreciated!

Sorry but I really don't like these hover 'tooltips-boxes' that appear on the tabs if I hover them - and I'm trying to turn them off!

I have set all three of these to FALSE but they are still there after reboot.

browser.tabs.cardPreview => FALSE browser.tabs.cardPreview.enabled => FALSE browser.tabs.cardPreview.showThumbnails => FALSE

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Hi Firefox

I cannot view this document in full screen

https://scu.eg/cuit-e-books/?eb=knowledge-base-en

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies. I've been able reach these websites with Microsoft Edge. I downloaded an updated version of Firefox. What can I do?

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Yesterday there was a Firefox update. After the update, I could not open Firefox. The message was that 2 files were not "compatible." I don't recall the names of the files. So, stupidly, I decided to uninstall and reinstall Firefox. Now, when I try to download Firefox, I get a message that the "virus scan failed." What do I need to do to install Firefox?