ટેગ કરેલા પ્રશનો બતાવી રહ્યાં છે: બધા પ્રશન બતાવો
  • Archived

Firefox won't remember my device

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail,… (read more)

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

Asked by monika.agnieszka 2 years ago

Last reply by Terry 2 years ago

  • Archived

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (read more)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Asked by ronpaap 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Privacy and security part of account may have been hacked

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off a… (read more)

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off auto fill then Proxy was turned on. I didn't make either of those settings. Also, metro PCS website has been blocked. Error message says This problem can sometimes be caused by disabling or refusing to accept cookies. I did not make any changes to cause cookies to be refused or disabled and had been on that site a couple days prior. I'm thinking this has to be a hack because my Chewy account was hacked, ID changed, login pop up to sign in was changed and 2 orders were made. I reported it to PayPal and contacted Chewy and got the orders canceled and account closed only to get a notice the next day that the account was reopened. I almost had to have them list me as having to contact them by phone or chat to open an account in order to close all accounts and make sure no more accounts were opened in my name. I will be contact Metro PCS also because other numbers on my account have been hacked or have had problems. I'm trying to catch this thing on all sides. If possible, if there is a way to see if someone else accessed my account it would be appreciated. I connect to my account on laptop only at home 1 location and on my phone. I think the number is on file.

Asked by cinvowell 2 years ago

Last reply by James 2 years ago

  • Archived

Automate toggling about:config values?

Windows 8.1, Firefox 102.0.1 I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage. For example, it … (read more)

Windows 8.1, Firefox 102.0.1

I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage.

For example, it is impossible to log into your Mozilla account (because you are not accepting cookies!) if you have set dom.storage.enabled = false using the about:config editor.

So, as you can see, those sneaky folks at Mozilla :) like to obscure "cookie" collecting by using DOM storage cookies instead of the usual cookies everyone complains about and have to be warned about by law. (I love the "I don't care about cookies" extension, by the way. It shuts up that completely asinine annoyance.)

As a test of sorts I would like toggle the blocking of DOM cookies on a regular basis by toggling dom.storage.enabled. Rather than going back and forth and toggling the value manually using the about:config editor I would like to automate the process, possibly with a Windows batch file or a script. Also, possibly, (just for fun) I would like to take this concept of the automating the changing of certain preference values into building an extension. If I ever learn how to properly code one, that is.

So, my question is -- Where is the dom.storage.enabled value stored? (I examined the pref.js file but it is not there unless it has some other name.)

Asked by dkwalton 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (read more)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (read more)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Asked by Pat Grey 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (read more)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Asked by mak229 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Cannot reach web site with Firefox - isn’t redirecting properly

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error o… (read more)

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

Asked by Mark D 2 years ago

Answered by Dropa 2 years ago

  • Archived

Google accounts sporadic and disconnecting only on Firefox/Windows

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this er… (read more)

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

Asked by kevinyao93 2 years ago

Last reply by kevinyao93 2 years ago

  • Archived

Captcha problem

I am not signed into firefox. Most times I go to a site that I always go to knowing it is truly safe, I get the captcha question. How can I get rid of that ? I kno… (read more)

I am not signed into firefox. Most times I go to a site that I always go to knowing it is truly safe, I get the captcha question. How can I get rid of that ? I know this has been discussed ad-nausea-um but I have never seen an answer that applies to me.

Thanks!