Parts of email messages are invisible

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message… (read more)

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message, I cannot see anything but empty "From"and To" fields. Nothing is in the body of the message, either (see attached screenshot). But, if I open a reply or forward message, everything in the original message appears normal (see other screenshot). This problem does not occur using Micrsoft Edge, only Firefox. Anyone have any suggestions???

Asked by howe1 1 day ago

Mozilla VPN

I have purchased and installed Mozilla VPN on my laptop running Mozilla Firefox. I have set the VPN software to load and start on start up,however Mozilla VPN will not ru… (read more)

I have purchased and installed Mozilla VPN on my laptop running Mozilla Firefox. I have set the VPN software to load and start on start up,however Mozilla VPN will not run on start up of my computer nor Mozilla Firefox. I have to start Mozilla VPN manually every time I use Mozilla Firefox.

Asked by Hans 1 day ago

Version 129 Not Printing Headers and Footers

Version 129 is not printing headers and footers, despite manually checking the "print headers and footers" box in the print dialog (and despite making Page Setup visible … (read more)

Version 129 is not printing headers and footers, despite manually checking the "print headers and footers" box in the print dialog (and despite making Page Setup visible via about:config). This persists in the preview, when printing to PDFs, and when printing to physical printers. This is new behavior to me since some time in the 128 series (the last time I tried to print a webpage showing the URL and date/time).

I have manually reset all print_h... and print_f... entries to default, but that didn't help either.

Asked by Jaws 1 day ago

Last reply by Jaws 1 day ago

Lost power at my home today, lost all of my bookmarks (as well as the interface i knew). Old dog on Windows 7.

I lost power today and when I had it restored, had a message that the Firefox versions were incompatible (I think it got interrupted during an update. Anyway, no interne… (read more)

I lost power today and when I had it restored, had a message that the Firefox versions were incompatible (I think it got interrupted during an update. Anyway, no internet access through Firefox, so I deleted Firefox thinking I could reinstall and all might be good. So far, not so good...

I was able to Google my way to install the extended release version of Firefox for dinosaurs but I lost all of my bookmarks. Is there a way to get this back? I would hate to start over finding the places I visit and also recalling old spreadsheets, documents, etc....

Any help would be appreciated.

Thanks ---

Asked by tucsonsolar 1 day ago

Why does a website (communityapps.com) open and function on my Macboook Pro (2020) but gives only a blank page pn my iMac (2021) bothh with current & identical OS and Firefox versions?

Why does a website (communityapps.com) open and function in Firefox and also Safari on my Macbook Pro (2020) but gives only a blank page in Firefox (loading OK in Safari)… (read more)

Why does a website (communityapps.com) open and function in Firefox and also Safari on my Macbook Pro (2020) but gives only a blank page in Firefox (loading OK in Safari) on my iMac (2021) both with current & identical OS and Firefox versions? (I don't want to use Safari.)

Thanks, Randall

Asked by jrandallnichols 1 day ago

Firefox search and Captcha vs no Captcha using Chrome

When searching with Firefox, I am forwarded to a Captcha using Google search. I am not required if searching from chrome. Why the difference and how do I use Firefox and… (read more)

When searching with Firefox, I am forwarded to a Captcha using Google search. I am not required if searching from chrome. Why the difference and how do I use Firefox and avoid the Captcha requirement?

Asked by Pearmtn 1 day ago

Address bar does not run search/autocomplete sometimes

When I attempt to search something and expect a redirect to my search engine or try to access a site that autocompletes in the address bar (for example, typing drive, aut… (read more)

When I attempt to search something and expect a redirect to my search engine or try to access a site that autocompletes in the address bar (for example, typing drive, autocompleting to drive.google.com, then clicking Enter to go to Google Drive), sometimes the website does not load after pressing Enter, and it is as if the search/address input did not go through after pressing Enter.

This seems to be an issue that has been occurring only over the past few months. What may be the issue, and how may I resolve this?

Asked by almazan.earlrussell 1 day ago

Website will not allow Firefox to display the page if another site has embedded it

this needs to be able to be disabled. I cannot view my reports on medicare.gov due to this security measure. Help and forums are not helpful.... It says just open in a n… (read more)

this needs to be able to be disabled. I cannot view my reports on medicare.gov due to this security measure. Help and forums are not helpful.... It says just open in a new window, but if you do that, you have to log in and then it is not a new window, and will not open. Now I have to go another browser which irritates me to no end because I have used firefox always. There are many sites that have embedded information and reports that I would like to see, but cannot and they are perfestly SAFE. NOT ok firefox.

Asked by katmarq 1 day ago

Thunderbird Update yesterday

Yesterdays update of Thunderbird seems to have crashed my Thunderbird and all it's saved info. How do I restore it and I searched my hard drive and can't locate the .exe … (read more)

Yesterdays update of Thunderbird seems to have crashed my Thunderbird and all it's saved info. How do I restore it and I searched my hard drive and can't locate the .exe file?

Asked by Lloyd 1 day ago

A firefox profile does not save logins and passwords.

One of the Firefox profiles does not save logins and passwords, but other profiles of the browser at that same computer have not that problem. How can I solve this proble… (read more)

One of the Firefox profiles does not save logins and passwords, but other profiles of the browser at that same computer have not that problem. How can I solve this problem ?

Asked by zrt 1 day ago

hulu not working after 129.0 update

After 129.0 update hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of firefox 115.14.0esr (64bit) (old pc m… (read more)

After 129.0 update hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of firefox 115.14.0esr (64bit) (old pc microsoft 8.1) and it works fine there. Can i go back to an older version of firefox or is this a known issue with update?

 This is the issue, Hulu website loads and allows you to log in. When you try to stream a show it plays commercial then freezes.

Asked by Don 1 day ago

Last reply by Don 1 day ago

Facebook log in

I have a new computer ... I like using Firefox as a browser but continue to have issues logging into Facebook...I have opted to use Chrome as I do not have issues using i… (read more)

I have a new computer ... I like using Firefox as a browser but continue to have issues logging into Facebook...I have opted to use Chrome as I do not have issues using it.. When is Mozilla/Firefox going to address this issue & finally fix it??

Asked by sandymick 1 day ago

Access Denied

When I attempt to go to Walgreens.com to access my prescription account I get the following message: Access Denied You don't have permission to access "http://www.walgre… (read more)

When I attempt to go to Walgreens.com to access my prescription account I get the following message:

Access Denied You don't have permission to access "http://www.walgreens.com/" on this server.

Reference #18.a132817.1723232610.1250f21

https://errors.edgesuite.net/18.a132817.1723232610.1250f21

What is wrong and how do I correct it?

Asked by glscott11 1 day ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 days ago

Last reply by YetAnotherUser 1 day ago