Hi,
my firefox does not load any webpage no matter what Firefox profile I am using (created a new one for tests). I have a Win10 pc with Avast and Comodo installed, the … (read more)
Hi,
my firefox does not load any webpage no matter what Firefox profile I am using (created a new one for tests). I have a Win10 pc with Avast and Comodo installed, the system with the mentioned software and multiple different Firefox profiles was running since several years without problems.
A month ago I had the same issue with Firefox 126, which I guess was caused by a windows update, where I had trouble getting it installed. But after this (I had to increase the system reserved partition) Firefox was running without any problmes like before ...
Now no pages kan be load and always the crash monitor pops up.
AdapterDeviceID: 0x5916
AdapterDriverVersion: 30.0.100.9865
AdapterSubsysID: 224e17aa
AdapterVendorID: 0x8086
Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:125.1.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,leo_ende_de%40search.mozilla.org:1.1,ecosia%40search.mozilla.org:1.2,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4
AvailablePageFile: 28210671616
AvailablePhysicalMemory: 6727372800
AvailableVirtualMemory: 138531126534144
BackgroundTaskMode: 0
BuildID: 20240606181944
CPUMicrocodeVersion: 0xf4
ContentSandboxCapable: 1
ContentSandboxLevel: 6
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1719121467
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
GpuSandboxLevel: 1
HeadlessMode: 0
InstallTime: 1718671975
LastInteractionDuration: 76
LastStartupWasCrash: 0
LauncherProcessState: 0
ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll","AavmRpch.dll","aswCmnIS.dll","aswCmnOS.dll","dll_loader.dll","aswCmnBS.dll"],"Comodo Security Solutions, Inc.":["guard64.dll"],"Microsoft Windows":["CryptoWinRT.dll","d3d9.dll","windows.internal.shell.broker.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","thumbcache.dll","wpnapps.dll","Windows.StateRepositoryPS.dll","cdp.dll","explorerframe.dll","dataexchange.dll","edputil.dll","oleacc.dll","tiptsf.dll","GdiPlus.dll","cscapi.dll","twinapi.dll","ondemandconnroutehelper.dll","MSAudDecMFT.dll","mfperfhelper.dll","msmpeg2vdec.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","winmm.dll","wininet.dll","wsock32.dll","windows.staterepositorycore.dll","msdmo.dll","RTWorkQ.dll","mfplat.dll","ktmw32.dll","FWPUCLNT.DLL","OneCoreCommonProxyStub.dll","Windows.Security.Integrity.dll","comctl32.dll","Windows.ApplicationModel.dll","npmproxy.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","srvcli.dll","urlmon.dll","Windows.UI.Immersive.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","dbgcore.dll","TextInputFramework.dll","Windows.UI.dll","MrmCoreR.dll","Bcp47Langs.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","DXCore.dll","AppXDeploymentClient.dll","winnsi.dll","MP3DMOD.DLL","OneCoreUAPCommonProxyStub.dll","rasadhlp.dll","UIAnimation.dll","MMDevAPI.dll","AudioSes.dll","twinapi.appcore.dll","WindowManagementAPI.dll","ninput.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","xmllite.dll","nlaapi.dll","wshbth.dll","wtsapi32.dll","dsreg.dll","d3dcompiler_47.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","policymanager.dll","netprofm.dll","apphelp.dll","dbghelp.dll","WindowsCodecs.dll","uxtheme.dll","resourcepolicyclient.dll","dwmapi.dll","rmclient.dll","windows.storage.dll","winhttp.dll","propsys.dll","kernel.appcore.dll","dxgi.dll","fwbase.dll","firewallapi.dll","profext.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","winsta.dll","msasn1.dll","fltLib.dll","version.dll","devobj.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","bcrypt.dll","ucrtbase.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","cfgmgr32.dll","bcryptPrimitives.dll","msvcp_win.dll","win32u.dll","gdi32full.dll","user32.dll","imagehlp.dll","oleaut32.dll","ole32.dll","combase.dll","clbcatq.dll","nsi.dll","sechost.dll","shlwapi.dll","SHCore.dll","kernel32.dll","msvcrt.dll","gdi32.dll","rpcrt4.dll","advapi32.dll","ws2_32.dll","psapi.dll","shell32.dll","msctf.dll","setupapi.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","libGLESv2.dll","nss3.dll","freebl3.dll","osclientcerts.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll","libEGL.dll"]}
MozCrashReason: Shutdown hanging at step AppShutdownNetTeardown. Something is blocking the main-thread.
Notes: FP(D00-L1000-W0000100-T00)
DWrite? DWrite+ WR? WR+ WebGL? EGL? EGL- GL Context? GL Context- GL Context+ WebGL+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
QuotaManagerStorageIsNetworkResource: 0
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 1269
ShutdownProgress: profile-change-net-teardown
ShutdownReason: AppClose
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1719121150
SubmittedFrom: Client
SystemMemoryUsePercentage: 60
Thank you so much.
Best John
