Everything I Try To Download Fails

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download … (read more)

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Asked by PoisnedArtist 3 weeks ago

Last reply by gijs 2 days ago

Can't download files from MacbookPro all of a sudden

All of a sudden I am not able to download files on my MacbookPro in Firefox. I am using Version 126 on Mac OS 12.7.5 Monterey. Downloads are working if I use Safari, bu… (read more)

All of a sudden I am not able to download files on my MacbookPro in Firefox. I am using Version 126 on Mac OS 12.7.5 Monterey.

Downloads are working if I use Safari, but I do not use it. I just used it for testing purposes. Is anybody else having this problem? I've already "refreshed" Firefox per their suggestion.

Asked by ddown199 3 weeks ago

Last reply by gijs 2 days ago

Can't download files in yahoo browser today. Yesterday I could

I have no idea how to fix a problem that just emerged in the last hour. I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Fir… (read more)

I have no idea how to fix a problem that just emerged in the last hour.

I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Firefox as my browser for more than 10 years. I tried restarting my computer that didn't help.

Stephanie Ezrol

Asked by stephanieezrol 3 weeks ago

Last reply by gijs 2 days ago

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 3 weeks ago

Last reply by gijs 2 days ago

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 3 weeks ago

Last reply by gijs 2 days ago

Unable to download/failed/cancelled downloads

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?

Asked by Qtip_69 1 month ago

Last reply by gijs 2 days ago

Updated from Windows 7 computer to a new H-P running Windows 11, downloaded Mozilla Thunderbird as I had used it on Windows 7, received all my In-Box e-mail but nothing in my Sent box. Help please!

Updated from Windows 7 computer to a new HP running Windows 11, downloaded Mozilla thunderbird from my old computer I had used it successfully for years, & received a… (read more)

Updated from Windows 7 computer to a new HP running Windows 11, downloaded Mozilla thunderbird from my old computer I had used it successfully for years, & received all my In-box email but nothing was received in my Sent box. The Thunderbird application works as I sent myself an email and received same, but the entirety of my sent email history never arrived. What to do?

Asked by billrempfer 3 days ago

Last reply by david 2 days ago

downloading an excel xlsx file (via a website link)

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF… (read more)

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF setting?

Asked by Patrick Bell 2 days ago

Last reply by TyDraniu 2 days ago

Location services in Mozilla

Searches in Oregon always default to Seattle, even if I put an Oregon city in the search bar Cannot locate any Oregon businesses or restaurants in oregon Going to trou… (read more)

Searches in Oregon always default to Seattle, even if I put an Oregon city in the search bar

Cannot locate any Oregon businesses or restaurants in oregon

Going to troubleshooting page deletes this entry Don’t know what else I can do

Asked by ringle08 3 days ago

Last reply by cor-el 2 days ago

Retaining email addresses for login to Fastmail email webpage

Firefox does not retain email login addresses for Fastmail email webpage. I have used Firefox and Fastmail for many years and this has never been a problem. When I opene… (read more)

Firefox does not retain email login addresses for Fastmail email webpage.

I have used Firefox and Fastmail for many years and this has never been a problem. When I opened Fastmail previously and placed my curser on the email address box I was always presented with a choice of three or four email addresses. However now I am only presented with the first email address I entered since the Fastmail/Firefox upgrades.

I have contacted Fastmail about this and they suggested it might be a Firefox issue

Asked by scotthudman 3 days ago

Last reply by cor-el 2 days ago

major bookmark problem

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore pre… (read more)

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore previous book marks firefox freezes. i have manged to copy bookmarks menu into other bookmarks and then copy other book marks back into bookmarks menu multiple times. have probably set a record for most book marks as i had over 1.3 million. i have managed to delete a lot of folder but i cant do anything with the ones i left without freezing

Asked by robertpinner 3 days ago

Last reply by cor-el 2 days ago

Firefox will not run because its already running

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persist… (read more)

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persists. I open Task Manager & see Mozilla Firefox appears to be running: "Mozilla Firefox (3)". I end task which stops Firefox opening further but the same thing happens again when I try to open Firefox.

My PC is running Windows 11 fully updated as at today.

Can anyone suggest a fix?

Asked by Jerry 3 days ago

Last reply by cor-el 2 days ago

What has happened to containers?

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few day… (read more)

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few days of trying to use Safari, I installed Firefox. But I can no longer see the possibility of using containers. I found them particuarly helpful when I had more than one account for a certain platform - with containers, I didn't need to sign out and sign in to switch users. It also (supposedly) kept Facebook from tracking our interests. Has Firefox done away with containers? Or have I simply forgotten what they are called (buckets, maybe?). I searched and searched the help articles to no avail. If they have done away with them, why?

By the way, Chrome (which I had to use at work) started offering a similar product and it was also very helpful.

Asked by redwoodchoirs 3 days ago

Last reply by cor-el 2 days ago

I can't remove the fake "your computer is locked up" message, despite following advice.

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on openi… (read more)

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

Asked by Anthony Thompson 3 days ago

Last reply by cor-el 2 days ago

bookmark issue on mac

Hi, i have formatted my macbook pro, before i have made a back up with timemachine. I'd like to restore my bookmarks but i can't find it on the back up. I have tried to f… (read more)

Hi, i have formatted my macbook pro, before i have made a back up with timemachine. I'd like to restore my bookmarks but i can't find it on the back up. I have tried to find on Library>Application support but in this folder there is not the Firefox folder in wich i expected to find the Profile folder.

Asked by lucamanes 3 days ago

Last reply by cor-el 2 days ago

Firefox silently terminates

Please help me. I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never… (read more)

Please help me.

I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never comes up.

If I try to open it as administrator, it comes up but will not accept any web addresses. I can type in a web address but is doesn't go to the site. The screen just stares at me and does nothing.

Both Edge and Chrome work just fine. I have used Firefox for many years. I love it but has just stopped working. I have reinstalled it several times and the same problem occurs.

Mike Manley [edited phone# and email from public support forum]

Asked by cmmanley2490 3 days ago

Last reply by cor-el 2 days ago

Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 3 days ago

Last reply by cor-el 2 days ago