Firefox Support Forum

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set my page to, and it SHOWS it is set in English, i still keep getting pages opening up entirely in Portuguese..and have to work my way thru to reset it BACK to English.

what  is going on ?

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_and_drop

The dropHandler function works as expected the first time I tried to drop a file into a "drop area" div, but then does not work anymore. In all subsequent calls, the drop event is triggered but there is no file in

`` event.dataTransfer.items // empty event.dataTransfer.files // empty ```

This behavior is the same in Troubleshoot Mode.

Additional data

Firefox version: 123.0.1 (64 bits) OS: Debian 12

When I left-click on text and hold the left mouse button, then right-click, first release the right button, then the left button, a "selection mode" is activated, where the end of the selection follows the mouse pointer despite no button is held. In principle this looks like a useful feature (or it would if the scroll wheel worked in that mode, which it doesn't). But at the same time, the context menu opens when the right button is released. So we trigger two features at once, making both less useful, because they're getting in each other's way.

This frequently happens to me when double clicking on a word and right clicking to open the context menu on it. Accidental overlap of the left and right clicks triggers the selection mode.

Can this behaviour be configured (e.g. to use a custom shortcut) or, if not, be deactivated entirely?

I'm using Firefox 123.0.1 on Linux (openSUSE Tumbleweed).

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (windows 11) My old desktop (windows 10) does not have such problems. What can I do to reach www.belastinggdienst.nl on my laptop? It might have something to do with my firefox settings.

I am most grateful for any help

ruud de jongh ruudjdejongh@gmail.com

When Firefox first runs, it works properly. All menus appear properly. At some point after use, a hour or so, all the menus stop appearing. The main menus, right click context menus, hamburger menu, all stop showing up. Even the pull-down menu on this website for "Which topic best describes your question" fails to appear, though I can select an answer by clicking on it and using he down arrow.

Hardware acceleration does not affect it. The problem occurs whether it is on or off. Nothing fixes it except shutting down and restarting Firefox, and that is only a temporary measure, as it inevitably happens again after some use. z

Updating graphics drivers does not fix it. It has been happening over the last three sets of Nvidia driver updates.

Sometimes the menus temporarily return, but soon go away again. They are gone far longer than their short returns.

I recently got a new computer and when I setup/transfer my email account over the history did not transfer with it. How can i get my history to do this? On my second email address I am now not receiving emails?

This is getting ridiculous! Recently the dam pinterest crap keeps popping up when hovering over images. I have yet to find a solution. It doesn't show in add-ons and appears this pinterest crap has just recently showed up. Yes, this is crap!

Hello,

I have cleared cookies, cache, temp files, updated, no translation settings are enabled. repaired and even removed and installed Firefox again. When I click on my Google mail quick button or even just type the URL in to get to my mail. The language displayed appears to be Chinese? The URL for the site shows "zh-cn" I'm in the US, no VPN, no proxy.

Additional troubleshooting:

Tested with Chrome and it appears to be working fine.

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Hi,

I have Weather Network among my regularly used bookmarks at the top of my screen, but this is the only site that causes a video crash. If I click on Weather Network, I get to the main page and usually a video will start to play as I scroll down. If I scroll past the video, it changes to PIP in the bottom right corner. Once I close Firefox, my mouse cursor freezes for a moment and then all 4 screens go blank. They try to come back on, but usually just flash and I only see a portion of what I should see for a brief moment before it goes blank again and continues this cycle. I try to use Task Manager, but I only get the Task Manager dialogue box with no text, just the window with a coloured background. If any thing does finally come up, I usually restart Windows Explorer and all of my problems go away, but most of the time I have to to a full restart of the PC. I did manage to get video of the crash on my phone.

I have pinned various shortcuts in the New tab to link to websites I frequently use. I use two different laptops and both are configured the same. However the New tab randomly clears the pinned shortcuts. I have attached two screenshots illustrating the changes.

I'm not aware of anything I do that caused the shortcuts to be deleted. When they are pinned I think they should be there permanently.

I created an account with chat gpt with my google login. Lately, when I try to log into it using Firefox, after I click the "Continue with Google" button, I am redirected to https://www.arkoselabs.com/ !

After a few tries with the same result, I tried in chrome and had no issues accessing my account.

This one's stumpped me. I'm at a loss. Anyone else having this problem? Is it a redirect virus? Chrome is prone to the yahoo redirect virus. I'm wondering if this is similar or if there's somethin' wrong.

I downloaded and installed Firefox and VPN to my husband's laptop (as one of the 5 allowed devices) but by signing in with my account, all of my data was migrated to his laptop. How do I remove that information so that only his "stuff" is on his laptop. If I delete what is there of mine, everything is deleted across all computers. I want to reflect that he and his device is just a "user" on my account.

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.

Thank you!

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I look, I cannot find all of my highly needed bookmarks that I have had for years...all gone. I need some help please. Thanks.