Firefox Support Forum

This is getting frustrating beyond belief. Buying things online is one the the basic activities anyone does using a browser these days, yet I am increasingly finding myself unable to do so.

It's a particular concern because, like many others, I am disabled and depend on the internet for the delivery of essential goods and services.

This problem for me began a few years ago with the Cashflows payment service that many retailers use. The card details entry page would never load up and consequently no payment could be attempted, nevermind passing through the security checks after this. Earlier this year or so, Firefox updated itself and seemingly fixed the problem.

Today, I again have problems with Firefox and Cashflows-enabled websites. I also have problems with VivaWallet-enabled sites now too, and one other that I presently forget the name of. Possibly also Apple's website, but I'm not too sure about this. Taking the browser right down to base settings with no extensions etc, a fresh clean install even, does nothing to resolve it.

The workaround seems to be use a Chrome-based browser instead, undermining the privacy and security advantages of Firefox, although this doesn't always work in all cases. I also find this less accessible as a disabled user, not that Firefox doesn't still have a long way to go towards accessibility - it certainly does, especially since it dispensed with the Nuance extension for Dragon.

Is Firefox intending to shoot itself in the proverbial foot? Because I don't think it will have much of a future if it can't at least get this bit right, for all the security and privacy advantages it cares to boast about.

It's an infuriating and distressing issue. As I encounter more payment issues, I begin to wonder how much more my world could close in on me. Imagine if all the other browsers started behaving this way too? It's a scary thought.

Please, Firefox, make this issue the priority it deserves to be. You can have all the security and privacy bells you like, but a browser that is otherwise dysfunctional is no good to anyone.

Generally the video source either YT or twitch should only play/resume when that tab is in focus. however since the latest update its being doing it even when firefox is not focused and I am working on something else.

Hi, I recently opened an account on my iMac with a news media provider. I opted for the Mozilla-generated email mask and securely-generated password. In both cases the mask and password consist of a very long sequence of randomly generated characters. Just wondered if there is an easy way to log in to apps on iphone without having to copy out a long sequence of characters for both email mask and password? Using latest version Sonoma 14.5. iPhone 15 iOS 17.5.1.

My New Tab page has four rows of shortcut tiles, 8 to each row. Total= 32 tiles. I accidentally "dismissed" one tile and now the page has only 31 tiles. I can find no way to restore the setting for 32 tiles. I looked in the "about:config" file but cannot figure it out. Kindly help. Thank you.

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivating extensions, troubleshooting mode, repairing firefox, uninstalling and installing Firefox, trying several versions of Firefox (Quantum, ESR, Nightly), downgrading to an earlier version, uninstalling and completely cleaning Mozilla folders on AppData, deactivating graphics/hardware acceleration...

At one point, Firefox was crashing after ten seconds of watching a video on Youtube or another platform. After reinstallation, video playback no longer causes the browser to crash, but closing a tab does.

I am currently using Mozilla ESR 115.12.0. After reinstalling, I lost all the reports I sent. Nevertheless, I was able to reproduce the crash to give you the ID: [https://crash-stats.mozilla.org/repor.../a2d0f5de-d03f-450b-88f8-a8fdc0240705] Another crash report : [https://crash-stats.mozilla.org/repor.../71c602f6-c682-4158-9880-24d6a0240705]

According to the crash table, the reason for the crash is as follows: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE This reason appears on all crashes.

Thank you.

In recent Firefox versions, long container names are trimmed to around fifteen letters. Is there a way to disable this feature?

Since containers are named by the same user as the browser, people who want shorter names will name shorter ones by themselves. I wonder who wants this feature.

Version: 127.0.2

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting.

This broke after a recent update to the browser. I cannot specifically say which upgrade, but it worked a month ago, now it doesn't anymore.

It may be worth noting that this broke in Brave (based on Chromium) at the same time.

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update

Hi having a problem with viewing my web site images on any products where the images lay out DO NOT display correctly , and place themselves one below the other as opposed to side by side.

This means that we have to scroll for a long while to be able to get to the descriptions

We have tried to many things, but no luck

Can someone provide some advise

Thank you

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox.

Firefox is painfully slow using Google Earth, all the others are fast with Google Earth.

This is fairly recent behavior (last month or so).

As far as I can tell, FF is configured to allow Web Assembly (WASM) to be used for rendering images, etc. Since Google Earth is written in WASM, I don't have a clue why it is so horribly slow.

scrolling/sliding the image around on the screen is slow and jumpy. Displaying images attached to a waypoint is extremely slow: It takes 5-10 seconds to switch from one image to the next.

Any suggestions? Thanks in advance!

Fred

alright guys you need to fix your browser, it crashes everytime i try to play a youtube video.. i searched tou site for fixes and NOTHING worked. you vanilla version of the browser was perfect then yall had to go and do the microsux thing and screw it all up by adding this that or the kitchen sink. i have submitted numerous reports yet no resolution. if you guys dont fix your crap i will move on to another browser and recommend to all my friends n family to do the same.

I am on ESR on my older Mac running OS10.12.16, in order to operate Quicken 2007. However I also use a newer Mac, running OS 14.5. When I transferred my data to the newer Mac, Firefox stayed at the ESR version. Can i run a newer version of Firefox on one mac and still operate the older Mac on the ESR version? If so, how so?

Switching to Protected Browser... COULDN'T LOAD XPCOM.!! it stopped a month ago and yet to get an answer , from you guys. It seems no one want to answer or try to find the error issue. Uninstall firefox and reinstall!!! No by doing that you will lose all of your data thats attached to firefox anywhere from you bookmark to user names and so on, Thas not a good solution AT ALL!!

I want URLs of a page to stay the same no matter where I scroll, including on Discourse where stopping at a certain comment changes the url to that comment's number. Scroll this page to see: https://meta.discourse.org/t/should-url-change-as-you-scroll/55302

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).