Thunderbird Community Forum

snowski Sep 1, 2024, 18:50 CST

Emails were blocked from being sent out of Thunderbird. The solution was to change the smtp Outgoing settings, which works but only once: Telstra (email provider) recently upgraded it's security and the Outgoing Server details needed changing to "smtp.telstra.com" with Port 465, SSL/TLS, Normal Password, user name. The old default Outgoing Server was smtp.bigpond.com etc.

I deleted all the old Outgoing Server details and changed the old "smtp.bigpond.com" to "smtp.telstra.com" etc as the default. All was fine, emails could now be sent. The problem is that when Thunderbird is closed and reopened all the old smtp settings are being restored and the new SMTP settings removed/deleted. Emails now can't be sent again until the smtp settings are changed back to smtp.telstra.com etc. I've tried the advanced option and removed old smtp settings but that didn't work. Each time Thunderbird is closed the new Outgoing SMTP settings are overwritten by the old values. Is there somewhere on the C drive that I can access to delete the old settings manually or some other solution?

I have two Inboxes in which to receive emails from my online account using POP email forwarding. The emails are going into the online account's Inbox in Thunderbird, but I want them to go into the Inbox in my Local Folders. It's not a big issue, but a matter of preference. Otherwise I have no problems in Thunderbird.

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

I have used Thunderbird as my preferred mail client for many years. Recent upgrade to Kubuntu 24.04 from 22.04.4 seems to have changed storage options. Thunderbird 128.1.0esr(64bit)

I store my mail on my local server so that I can access it from a number of different computers on the same network. If I set the Local Directory to that network folder it is changed to /run/user/1000/doc/5f5f8977/mail.xxxxxx.com and the mail is imported to my local disk in that folder.

However, when I restart the computer I have to set up the network folder again each time.

I have never had this problem before. How do I set the Local Directory permanently to the network server address? Thanks Bob

I'm looking for the DOM for the currently selected folder. I'd like to alter the style of the border and remove the annoying vertical bar on the left. If anyone can provide the CSS selectors I'd be grateful.

Also, if someone can point me in the direction of how to find this information for myself, that would also be cool.

Thanks in advance!

i have a half dozen personal group address books in thunderbird but cannot find out how to enter a new one. i spent a lot of time with my menu (tools, files, etc.) and could find nothing related to setting up a new group file. Please help...

I had to reinstall Thunderbird after a crash. Before, my inbox was split in two. The top half was the messages and the bottom half a preview of the selected message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks.

Hello,

Since some days ago, my Kaspersky antivirus has detected trojans from emails of January 2021. It seems like Thunderbird saves a backup from old emails on our system, and these emails contain spam and trojans.

See attached image. All of our computers show same issue. And it happens with more than 50 old emails. Also I have attached the path of these emails, where the issue has been detected by Kaspersky.

How can I remove these old emails and configure Thunderbird not to save old emails backups?

Best regards, Alba

Hi

I use Thunderbird on Windows (now 11) for 16 years now. Currently I have Thunderbird version 128.1.1. I would like to share profile between Windows and Linux (Ubuntu 24.04) installations on same machine. Profile folder is in a ntfs partition accessible both from Ubuntu (automatically mounted) and Windows. I managed to edit profile.ini file to point to right profile folder. On Windows evenrything workes fine. When I try to open Thunderbird in Ubuntu I get empty folder list and no account information in configuration. In the profile folder there ale many files created with names ending with corrupted are created (like folderTree.json.XXX.corrupt). Another try to open Thunderbird ends with message that profile is already in use. Any advice? Maybe I should debug starting Thunderbird (if yes let me know how to do that).

Thanks in advance. Marcin

On your latest email you show a dark blue colour side bar (https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.1.1&channel=esr&oldversion=115.14.0 However I am unable to change the colour of the side bar. It keeps the old light gray colour. (See attachment) I tried to change it with a "Right-Click" on the side bar and change the colour but nothing seems to change. How do I do this? Thank you :)

I use Greek letters Omega (Ω) and mu (μ) in electronics discussion, where the Greek Omega (Ω) is the symbol for "ohms" of electrical resistance to the flow of current, and Greek mu (μ) stands in for "micro" or millionths of an ampere of current (1μA is 1/1000,000th of an ampere of current flow).

I sent an email to others and my email account on which I use Thunderbird Mail (version 115.13.0 on Linux Mint). I artfully spelled in all caps the word "Communicator," using the Ω sign in the place of "O" and the μ sign in the place of a "U." I received the word with this spelling: "C?MM?NICATOR"

Checking in Firefox on my Gmail account's Sent folder, I found the Greek letters in good order. Firefox can use UTF-8 encoding.

I found a solved thread on the Stack Exchange. Look under Tools • Options, as it is in Windows, but in Linux that's Edit • Preferences • Display. I have neither Options nor Preferences in this version of Thunderbird, nor can I find anything about setting encoding in Edit • Settings. I should set encoding from Western to UTF-8 on both incoming and outgoing mail to see foreign characters.

Some info about my installations of Firefox and Thunderbird here: In order to not lose my profile when I need to reinstall Linux for whatever reason, I have both Profiles stored on an outboard disk that is treated as a permanent disk on the system. This move also gives the profiles room to expand as needed

Linux Mint 21.3 Cinnamon 64-bit MintBox Mini 2 Pro by CompuLab No longer on Amazon, but info here at the Linux Mint store .

So I ask, "Where to from here?"

This is a new Dell Precision 3260 with Windows 11 and a 1st time install of Thunderbird 128.1.1esr (64-bit)

By default Write, Reply, Forward are missing which may or may not be correct.

However the "View"->"Toolbars" ->"Customize" page shows all the buttons available but when any one is selected it cannot be dragged or saved, it's as if the customize option has been disabled.

Also the blue Save icon is always greyed-out.

Any help much appreciated. Thank you

How can I change my email address in Thunderbird? My current address (very old sympatico server) is defective and I cannot respond to mail I receive. I want to create a different email address and delete the old.

Thank you, Walter Vieira Ottawa, ON Canada

I just updated to Thunderbird 128.1.1esr and now the green read status dot seems smaller. Or maybe my eyes are getting too old. Either way I need a way to increase the size of the dot.

It used to be that when the row showing the active message was greyed over to indicate the active message the green would disappear but the dot still showed some shading that indicated the current letter was unread. Now I can't see any difference between read and unread. And it's tougher to select the smaller dot with my mouse.

I tried using the Aris-t2 Github userchrome modification for CSS but I'm not sure what to change for such a specific goal as making the green read status dot bigger.

Any help would be greatly appreciated.

I want to add the Print command to my Thunderbird toolbar. I right-clicked on the toolbar and clicked on "Customize." I chose the Print button and saved, but it's still not on my toolbar. It says "available for mail space only." I have no idea what that means.

It used to be less complicated.

My thunderbird setttings is not being saved. My email account is added as a pop account and supposed to be using normal password instead of oauth2. Every time I change it to normal password and close thunderbird, it just revert back to oauth2. What I did is I tried to remove the account and re-add it as an imap so that it will be able to use oauth2 since I am unable to change that settings,and it just keeps reverting. After adding the account as imap. I tested it, its working, I was able to send and receive and its using oauth2. After I close thunderbird and reopen it, the account reverted back to pop. I don’t know what to do, it seems like I’m unable to make some changes on the settings in thunderbird. Need help.

    Also we are unable to disable that option for the flash screen every time I open thunderbird.

Please respond to Owen Rice and lexusa@verizon.net