Firefox Community Forum

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

I've read through lots of instructions, and tried to list a site as an exception to the ad blocker, but it doesn't seem to work. The site that I want to be able to contact me is Rakuten.com. Please help. This seems so complicated.

This is an ongoing conversation.

This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and refresh this page." I want Rakuten to send me to the Samsung site as I am interested in buying something there.

I am in a dialogue with someone on this Mozilla site, and trying to explain my problem. I don't know if the problem is that Rakuten is being blocked from sending me to the Samsung site or Samsung is being blocked. (Rakuten is a site that has arrangements with many companies who give discounts to customers.)

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

I open firefox and bing.com home page search pops up. not in theams and extensions to be removed. how do i get rid of this???

I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response. I would like to know if anyone experienced similar and can guess what changes were made to the browser that caused this.

To recap,

Firefox v120 - the stations play correctly

After Firefox v120 - they stopped playing

Other browsers except those based on versions after 120 - the stations play correctly

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.

When I open up a website of a non-Mozilla Company Website using your Fire Fox browser----your "system" automatically loads my Login information--- my User Name and Password. What action can take be taken so your "system" doesn't do that?

I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell of data is pasted into its own box in the Word chart. However after just moving to One Drive, the copy/paste action fails to paste correctly into Word via One Drive. Instead of each Excel cell of data being pasted into its own box in the Word chart, all the cell data from Excel gets pasted into only the 1st box in Word when using One Drive. This is unique to Foxfire. The problem does not occur using Edge or Chrome. Can you please help to suggest what might be an easy solution. This is on a brand new Dell Latitude using Windows 11. Thank you.