Thunderbird Community Forum

On my Windows 10 laptop, Thunderbird updated from version 115.14.0 to 128.0.1esr, then two days later, to 128.1.0esr. After the last update, the mail tab is completely blank. Other tabs, such as address book and calendar, display properly. Thunderbird appears to work properly, because messages are downloaded and filtered normally.

I have tried changing to different layouts, clearing the startup cache, deleting and reinstalling both version 128 releases, upgrading from 128.0.1 to 128.1.0, and deleting (actually moving) the contents of the "smart mailboxes" folder, but nothing restores my view of mail folders or messages.

The error log reads: 1723992037003 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 1723992038519 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 1723992038519 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled Uncaught (in promise) NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.server]

   setFolderPropertiesFromFolder chrome://messenger/content/folder-tree-row.mjs:399
   setServer chrome://messenger/content/folder-tree-row.mjs:262
   _createServerRow chrome://messenger/content/about3Pane.js:2135
   initServer chrome://messenger/content/about3Pane.js:962
   _initMode chrome://messenger/content/about3Pane.js:2121
   _toggleMode chrome://messenger/content/about3Pane.js:2069
   set activeModes chrome://messenger/content/about3Pane.js:1972
   init chrome://messenger/content/about3Pane.js:1611

folder-tree-row.mjs:399 Uncaught (in promise) TypeError: win.messageBrowser is undefined

   openTab chrome://messenger/content/mailTabs.js:102

mailTabs.js:102:13

Is one of my configuration files corrupted? Any help would be appreciated.

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

I used to use Virgin email but now have Thunderbird. Over the last few days when I get a notification of new message I get it twice. How do I disable the virgin ones.

Without any warning about half of my folders disappeared as did the icon for writing a new email, as you can tell by my lack of jargon, I am not very skilled in the world of software, just an essential user, so any suggestions welcome, up to and including a 'takeover' by one of the actual software engineers, please advise.

I just got a new machine running windows 11 Home, I installed thunderbird just two of my email acconts and I can't see emails. The titles are there when i try to view don't get anything. I go back to my windows 10 set up I see my messages. Thank you in advance for your help..

                                                                         Russell

I have a gmail account and all E-mails are forwarded to a roadrunner account. The E-mails in the roadrunner account are downloaded using POP3.

I am now setting up Thunderbird, and connect it to the roadrunner account using IMAP. For some reason, several forwarded E-mails in roadrunner Thunderbird Inbox are missing. They are, however, showing on the roadrunner Server. (They are also still in the gmail account).

To troubleshoot, is there some way to "refresh" the inbox or download the messages again??

I am running Betterbird v. 115.14.0-bb31 (64-bit) - Portable

I finally figured out what was causing the problem from this, old question.

https://support.mozilla.org/en-US/questions/1411081

I have filters set to auto-forward mail to another email account. Apparently when you have a forwarding filter, it does not add those messages to the outbox.

I need to become more competent with Thunderbird functionality. I see manua.ls has a manual I can download. Do you have experience with that? I find searching the knowledge base at Thunderbird difficult to use - my incompetence, I'm sure! Is there a tutorial that would teach me the basics? I've been using Thunderbird for about 20 years and it's vital to my business. I've had techs screw it up a couple of times. I think I need to be my own repairman. Any direction you can give me will be greatly appreciated. Thanks much!

Starting about 8/12/24 (2 days ago) I ran Malwarebytes. Now my Thunderbird is not capturing most of my yahoo mail. I still get some emails, but no emails sent out to large groups (that include me).

How can I troubleshoot this? How can I fix this?

Thank you!

For the past couple of months, every time I boot up my computer and launch Thunderbird I get the attached error messages for each of my email accounts (2 Hotmail and one Outlook)

Repeatedly clicking "retry" often results in success but sometimes I get the second message indicating the server has disconnected. Usually, after a few minutes things settle down, the messages come through and all is well but it is a nuisance. I would switch to using Outlook but it cannot send multiple emails which I periodically need to do and I don't want to encourage Microsoft's near monopoly of computer technology.

I have tried accepting coookies as advised elsewhere in here and tried turning on O Oath as my authentication method but this just got me another error message saying this authentication "was not supported on this platform" (whatever that means??) Anyway, I reverted to using "simple password" which does eventually work.

I looked at 2 factor authentication but that proved to be impossible to understand and, in any case, I rarely carry a 'phone with me and do not want to clutter my 'phone up with more apps. I use 2 factor authentication on a lot of my confidential accounts and none of these were as complicated to set up as this one and certainly did not invole scanning QR codes and installing special apps.

Will this bug be fixed by more updates to Thunderbird or is there some other way of solving this problem.

Hello. My Thunderbird has been slow to pen,lagging while in it,and when clicking on messages,they do not show,and have to close it by right clicking the icon several times then waiting for it to close,then when reopening it,it says it is processing,and still open,and a box appears with an option to close the program so it can open again.I have done nothing to cause this.I have many important emails etc,and i cant uninstall the program,so i installed OE Classic,and was able to import settings from Thunderbird to it,and luckily i was able to export Thunderbirds setting to a 2.1 gn file that was the file i used to import to OE Classic,but OE Classic waits,and authenticates,and then i get a big error message,and here is the screenshot. I guess i,l try outlook express if its still any good for email(have heard /read otherwise) By the way i tried right clicking on the thunderbird shortsut,and selecting run as admin,and make it run in compatibility mode for win7,and thunderbird was fast for a day or two,but now its back to quicksand. Any help is appreciated. ThankYou, Screenshot....

Incoming emails go to my "all mail" folder instead of to my "Inbox" on top. When I try to erase any emails, a line goes thru the email, but it does not go to "trash" as they used to. Nothing seems to get them to "trash"; my system is clogged with huge #s of deleted emails; driving me nuts!!! HELP PLEASE!!!! Thanks & Best, Ned Ned Tompkins Realtor Owner Broker Realtor Emeritus status with the National Association of Realtors Outstanding Life Member of the Masters Club 916-812-4NED (4633) cell/text 1folsomflash@gmail.com Over 52+ years (gasp!!) of exemplary brokerage to always grateful and randomly generous buyers and sellers throughout the "Greater Sacramento Area"

When I search for anything using "Search Messages" (Ctrl+Shift+F) it takes forever - like up to half an hour!!! Even if the search criteria is "Subject contains" [textstring], or "Date is" [today's date] - which used to take seconds. It seems as if it's stopped indexing my emails.

Any idea how to fix this?

I'm using TB 115.12.2 and Windows 10.

Many thanks

Dave