Firefox Support Forum

I use Firefox to access my bank account, and it autofills the personal id number, and, when I click, the 6 digit code, which I allow it to store, because no one else has access to this PC. BUT, I had to take it in for repair, and give them my Windows login details. When I got the computer back, I went to the bank login page, and the autofill was a different personal id number. Does this mean that somebody used Firefox on my machine to login to their account? Or could a reboot have meant that Firefox randomly changed the PID number? Thank-you for your help.

I have set Firefox to not automatically restore the previous session on launch. That is, "Open previous windows and tabs" is unchecked in the Startupsettings.

Most of the time it does not do so, however the previous session will get erroneously auto-restored in the folowing circumstances.

Open a few tabs in a normal Firefox window. Fully quit Firefox (via, for example, pressing ctrl+shift+Q). Open a private window first. Open a normal window second.

What should happen is that the new normal window contains just a single new tab. What actually happens is that the tabs that were open in the previous session get auto-restored in this normal window.

To sum up, there is no auto-session restore if Firefox is launched with a normal window first. There is auto-session restore if Firefox is launched with a private window first, and then a normal window is opened second.

Is this a known issue, and are there any known fixes to prevent the auto-session restore in the latter case also?

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

After installing Firefox on a new Windows 11 laptop, I've noticed some issues with the scroll bar. If I'm trying to view comments on Medium, for example, I am unable to scroll in the comments window as the main page scroll bar blocks it. I did not have this issue with Firefox on my previous Windows 11 laptop. I've tried changing some settings to see if it makes any difference with no success. I found a previous question regarding a similar issue where someone replied with a suggestion to toggle the "Always show scrollbar" option in the General > Browsing settings, however this option does not exist in my settings.

As seen in the attached screenshot, both scroll bars sometimes appear at the same time. However hovering the mouse over them activates the main windows scrollbar, making it impossible to scroll in the comments window. Trying to scroll the comments window with the keyboard arrow keys also does nothing.

I would really appreciate some advice on how I can fix this!

Hi

This has only recently happened but PDF comments are no longer displaying in OWA365 when using Firefox. I can open the same email in Edge and they are displayed fine. Strangely, if I go to print the PDF within Firefox, I can see the comments.

I've set my Application to open PDF with Adobe Acrobat Reader but this makes no difference. Is there anything else I can try?

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

I want help to recover bookmarks and password saved on my Firefox browser.

There was a issue with my Windows 11, due to which I was not able to boot on to Windows, hence I don't have the option to export the profile etc. Due to this the only option for me was to copy all the data on C drive through cmd prompt. After having taken all data back, I have reinstalled windows and firefox.

I did some search on the internet to locate the profile files so that I can get back my bookmarks and passwords. However I am unable to locate the same.

Request some guidance and help on this.

thanks Nitin

I have the same question as the OP in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1265898#answer-1241526].

I am currently finding that the address bar history search using caret "^", does not always list all the webpages that I have visited, especially if I found the page using the search bar within the site. Is there a way to enable Form and Search History in the most recent versions of Firefox as described in the previous post?

Hello and good day.

I am a little lazy and i want to open firefox(one window) on my two monitors, i can do this by open firefox then open another tab, then drag to the other monitor, but i want to know if is possible to add a command on the shortcut and do this in one go.

Note: i am using linux mint 20+.

Thanks.

I'd love to find a solution! Sometimes this happens when opening a link from my email (to a well-known retailer as shown in the images below), and at other times it is in response to a website requesting information as part of a 2-factor ID request or, or even a password change. It has become almost almost debilitating! What setting seems to be wrong here.

I use Webroot SecureAnywhere and the relevant updates are applied automatically.

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear again ?

So I've recently shifted from Chrome to Firefox and there's his specific touch pad gesture I set up on windows settings and it acts like media controls, but it seem to be unresponsive. Tried it with Chrome and VLC media player and it worked normally. Tried setting about:config; media.hardwaremediakeys.enabled but its already set to true.

I have Windows 11, Firefox yahoo email. I must have clicked somewhere that consolidated all my email to the left in a narrow format. Can't locate where to correct it. Also had no luck attaching a screen shot. Next to the condensed email, is another column that is blank except for the white envelope. Is there a place where I can change the format? Thank you.

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update