Firefox Community Forum

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Hello all,

I got increasingly frustrated that google.com search page gets increasingly unresponsive under Firefox, and performing searches from the address bar does not do a thing. Does not respond. The page remains blank. Sometimes it remembers to respond, but most often, it does not. I wanted to search something in the search bar. No response after hitting Enter, even though, I can open any bookmarks or webpages other than google.com. If I type google.com in the address bar and hit enter, it reverts to the previous page. Such as, imagine that I was at www.mozilla.org, and in the address bar, I type google.com. I hit enter, and it just ignores it, and reverts to mozilla.org. But if I type microsoft.com, it goes to open microsoft.com in an instance. My Firefox constantly update itself and before, I always deleted the cache file, now I don't even let caching pages, still, it is like this. I am not sure what is going on. Thank you in advance your kind response.

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it.

I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

When I type something in Google search I have two issue. #1 it moves the search up to the browser address bar which is utterly annoying. I've tried finding ways to disable that and use Google the original way which I think most people prefer. But #2, more annoying than this is that starting in July 2024 the searches started randomly not working. You hit enter... nothing happens. I'll clear all the browser cache and history (everything selected) and it will work once or twice, then nothing. At first I thought maybe the enter key on my keyboard was going bad since it was seemingly a little intermittent, but no, it's not the keyboard... it's Firefox.

I also tried a full delete and reinstall of Firefox but that doesn't work either.

I also tried shutting off my free version of AVG, which I've had for quite awhile, and that didn't help either.

I have no idea what else to try and absolutely no idea what else could be causing this. I just know I use Google A LOT and have never liked other search engines.

So with that said, I think my days of using Firefox have come to an end. If someone doesn't post a legitimate fix to this by the end of the month (Aug 2024), I'm just going to delete and use Chrome. I don't feel I have any other choice at this point. This has simply become way too frustrating. And from what I've found, no one else has been able to resolve this either.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

When I start my browser, after a couple of minutes the search bar completely stops working until I restart it. When I type something and press enter it does'nt load anything and stays on the page it was on, and refreshing doesn't do anything either.

My nice big Search bar just below your logo is useless? When I highlight it, the curser blinks inside it, but when I start typing my search info it automatically types it into the small address bar on top?? I much rather use the SEARCH BAR!!!! I was able to before. Whqat's goingon??

I’m encountering a persistent issue while browsing certain websites in Firefox where I consistently receive a 'Secure Connection Failed' error message. This issue disrupts my browsing experience and I’m keen to understand how I can troubleshoot and resolve this error effectively.

I’ve already checked my internet connection and confirmed that other browsers do not encounter the same issue. Additionally, I’ve ensured that my system’s date and time settings are accurate. Despite these steps, the problem persists specifically within Firefox.

Could someone please provide detailed steps or insights on how to diagnose and fix the 'Secure Connection Failed' error? I’m particularly interested in understanding how Firefox handles SSL/TLS connections and any specific settings or configurations within Firefox that could affect this error.

Your assistance in resolving this matter would be greatly appreciated. Thank you!

After several years doing online business with my local bank, I just started getting this message whenever I tried to log into my account at the bank with Firefox 129.0.2 in Windows 11 on this HP ENVY Laptop 17:

“Access Denied You are unauthorized to access this resource. Reference ID is: f0575ab8a6. Troubleshooting Steps. 1. Reload the home page and try again. 2. Clear your browser cache and try again. 3. Try logging in with a different browser. 4. Try logging in with a different device.”

My initial questions to a customer service rep at the bank were not fruitful. Following their advise, I tried reloading the bank’s login site. Still denied. I cleared the Firefox cache. No good. I was able to login successfully with another Windows computer, a desktop running Win 10, also using Firefox 129.0.2. I can also log into the bank on this laptop using both Google Chrome and MS Edge browsers. A strange wrinkle: I can log into my account with this Firefox-Computer if I use a Private Browsing Tab.

Please help me fix whatever I must have done so I can continue to use Firefox here.

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.