Gach Táirge Support Forum

I cannot send or receive messages on my Thunderbird a/c. I Believe I have to firstly update my email password from my supplier (Spark New Zealand) but to date I have been unable to do this. When I tried to do this on line Thunderbird indicated they did not recognize my email account at all. What should I do?

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Our small business has a handful of Zoho email addresses that we use via Thunderbird on MacOS computers in our office. The computer I am using only has some of the email addresses listed in Thunderbird, and I am trying to add the rest.

Once all requested data is entered in the "Set Up Your Existing Mail Address" screen, we receive the error message: "Unable to log in at server. Probably wrong configuration, user name, or password." All of the data is correct, and I have tried this process different weeks to see if the issue will clear on its own, but no. I've attached a screenshot of the error message.

I have tried this with several pre-existing email addresses and it's giving me the same message, although it did allow me to add one address recently. That newly added, previously existing address is now somewhat accessible via Thunderbird, but every time we open Thunderbird it says "Login to server imap.zoho.com with username shipping@jadeandpearl.com failed." I can access the inbox and other folders of this account in the Thunderbird desktop app, but it is not currently showing new email.

Thunderbird version: 115.12.1 (64bit) MacOS: Sonoma 14.5

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

Thunderbird 115.12.1 (64-bit) on Linux Debian 12, I have several accounts in a panel on the left. When the accounts are collapsed, they unexpectedly expand and make it difficult to know which account's email I'm reading on the right.

How do I control that behavior, please?

Dear

Subject to the following mail addresses: gunter.peeters@scarlet.be

We keep getting the following message when sending emails. An error occurred while sending email. The mail server replied: ip 213.49.30.104 blocked for relaying spam http://www.scarlet.be/pm/?e=f53&s=r&p=213.49.30.104. Please check if your email address is set correctly in your account settings and try again.

We are able to receive emails.

Is it possible to check this out?

Thanks in advance!

Kind regards Gunter Peeters

Translated with DeepL.com (free version)

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?

I keep getting "can't connect" message and I have to enter my password for outgoing mail. Incoming comes through no problem. How can I get Thunderbird to remember my provider password for outgoing? They obviously already have it for incoming.

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Apple forum, but not this particular problem. Any suggestions? Thank you.

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Regularly the messages in some subfolders are doubled. I don't know why or how it was triggered. It is very annoying, because some subfolders contain a lot of messages. Since I don't know how to get rid of this double messages, except by deleting them by hand one at the time, it is a very time consuming matter. I tried repairing the folder, but that didn't work. I already have had a folder where all messages were doubled several times. So every message was there six, seven, or eight times! Is there somebody with an explanation and - preferably - a solution to prevent this?

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

To the Mozilla Community:

I have a Posteo account and set it up successfully in Thunderbird. Emails and Calendar are both working without any issues.

However, Posteo contacts are not syncing. I used the TbSync / Provider for CalDAV and CardDAV without success. And using the Add CardDAV Address Book in Thunderbird is not working either.

Posteo Support confirmed my settings are correct. (Enter https://posteo.de:8843/addressbooks/johnexample/default in the URL field and replace johnexample with the local part of your email address. )

Any assistance that can be provided to troubleshoot and resolve this issue is appreciated.

Thank you.

--Shaun

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Hi, first I've been using Thunderbird for decades and couldn't do without it -- keep up the good work! I have a keyboard shortcut bug and an icon action bug to report, as well as a text formatting suggestion. As background, I'm running TBird 115.12.1 (64-bit) on Windows 10 and have three different IMAP email accounts and a collection of local message folders that I access.

• Keyboard Shortcut Bug: I use the the filter box activated by <Ctl+Shft+K>. Everything works fine when I freshly launch TBird, but after some variable length of time after switching between various apps and activities, when I return to TBird I find that <Ctl+Shft+K> does not switch focus to the filter box. In this state, typing a search string gets lost. I can manually select the filter box and enter a search string, but the keyboard accelerator is not functional. It does not repair itself until I relaunch TBird. I have tried unsuccessfully to isolate events outside of TBird that bring this on.

• Icon Action Bug: I also use the inbox selector icon and a similar problem happens after extended external session activities, but not necessarily coincident with the filter box problem. The inbox selector icon stops functioning to display the new input mailbox folder being selected -- it keeps the previously selected folder in the mailbox window. To switch to another folder, I have to manually open the folder sidebar menu and select the folder I want to display. Again, I have not been able to pin down what causes this to happen. It resets to normal function when I reload TBird.

• Text Formatting: Before the upgrade to SuperNova, when composing/editing a message, I could select disjoint strings (using <ctl>select) and have text formatting options (like text style) apply to each of the selected substrings in parallel. Now with SuperNova, when I select disjoint strings, the text formatting option applies only to the first selected substring. This makes complex text formatting very tedious because I have to sequentially select the substrings and apply the formatting commands. Please restore the previous ability of reformat multiple selected disjoint strings.

Thanks again for your outstanding work on improving TBird!

Regards, Tom Rindfleisch <tcr@stanford.edu>