Corrupted contact details.

Hi, Set up a thunderbird account on advices from experts due to current issues with BT Email in UK. Have set up an account which is working but the contacts are corrupted… (tuilleadh eolais)

Hi, Set up a thunderbird account on advices from experts due to current issues with BT Email in UK. Have set up an account which is working but the contacts are corrupted? In personal address book loads of hash tags and symbols with no details. In Mac OS x has names but most only have telephone numbers. Also have multiple names for same contact as I tried to download again! I use an Apple IMac PC. Is there any easy way to remove all contacts and what is the best way to try again and get contacts to import with full information? I am not very Techy so plain English with any solution would be appreciated. Still have BT account and downloaded to a CSV file when trying.

Asked by hibs13 1 lá ó shin

Last reply by hibs13 1 lá ó shin

after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (tuilleadh eolais)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Asked by becyclist-temp 1 lá ó shin

Version 127.0.2 (64 bit) a lot of lag from keystroke to being displayed

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings… (tuilleadh eolais)

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

Asked by Philip 1 lá ó shin

Firefox hangs.

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes sc… (tuilleadh eolais)

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes screen" illustrating an actual instance. At this point, I run out of memory and Firefox crashes.

tl Firefox (15) 7.0% 1,133.1 MB 0.1 m/s 0 Mbps i£, Firefox Efficiency... 0% 398.5 MB o m/s 0 Mbps Firefox 1.7% 268.3 MB o.i m/s 0 Mbps Firefox 3.6% 174.8 MB o.i m/s 0 Mbps Firefox 0.8% 120.8 MB o m/s 0 Mbps Firefox Efficiency... 0.8% 48.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 36.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 30.7 MB o m/s 0 Mbps Firefox 0% 20.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 17.6 MB o m/s 0 Mbps Firefox Efficiency... © 0% 8.4 MB o m/s 0 Mbps Firefox Efficiency... © 0% 5.3 MB o m/s 0 Mbps Firefox 0% 1.8 MB o m/s 0 Mbps Firefox 0% 0.8 MB o m/s 0 Mbps i£. Firefox 0% 0.8 MB 0 MB/s 0 Mbps Firefox 0% 0.5 MB o m/s 0 Mbps

Asked by Puzzler 1 lá ó shin

Televideo Changes Sound Settings via Browser?

Three times in the last few months when I was forced to do a TeleDoc visit using my health care provider's 3rd party teleconferencing software I noticed that it changed m… (tuilleadh eolais)

Three times in the last few months when I was forced to do a TeleDoc visit using my health care provider's 3rd party teleconferencing software I noticed that it changed my Windows 10 sound setting from the correct Optical (Digital Audio S/PDIF) to the incorrect "USB Audio Codex". Consequently, I couldn't hear anything until I changed the sound setting back to Optical. The 3rd time the user interface had changed significantly and for the better except that the sound setting had not only changed to USB Audio Codex, but it was stuck at that setting--so the Doc called me on the phone so I could to listen to what he had to say.

I don't think this is browser dependent. The 3rd time I was using Firefox, the previous 2 I may have been using Edge. I am still very surprised, think that it's a security issue (I'm using Bit Defender), and wonder how else Windows can be tampered with?

Please let me know what you think, and what my next step should be?

Asked by EMMA_SKEPTIC 1 lá ó shin

URENT FIx Browser

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and… (tuilleadh eolais)

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

Asked by misse1 6 lá ó shin

Last reply by misse1 1 lá ó shin

Can't send email, 2 different SMTP servers both time out

Hello -- Not sure when this happened. Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP server… (tuilleadh eolais)

Hello --

Not sure when this happened.

Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP servers.

Now I am trying to send, it is asking for passwords, which I have and is 100% correct. In fact, if I put in wrong password it tells me, so I know it is communicating. When I put in the correct password, I get a timeout on BOTH SMTP servers.

I disabled Norton Firewall.

Works fine from another PC app (poppeeper) and from my android (k9 mail). Both accounts are IMAP.

Neither SSL/TLS or STARTTLS makes a difference. Nor did a re-boot.

TB 115.12.2 (64 Bit) on Windows 10

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mailroom4.hostrocket.com timed out. Try again.

Description: hostrocket Server Name: mailroom4.hostrocket.com Port: 465 User Name: ernie@e(redacted).com Authentication method: Normal password Connection Security: SSL/TLS


Anything change?

Asked by Ernie B 3 lá ó shin

Last reply by Ernie B 1 lá ó shin

Suggestion: Switch to New Tab

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a n… (tuilleadh eolais)

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a new background tab. It should open the link in a new tab and bring that tab to the foreground, like it does in the desktop app.

Asked by HuntingPudel 1 lá ó shin

Website downloads through Firefox are failing

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that … (tuilleadh eolais)

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that website, but after pressing on with my plans with Edge and later trying to download Microsoft Visual Studio through Firefox, it failed again.

A week or two prior downloads were working fine, and I hadn't changed any Firefox settings between now and then. There's clearly something blocking downloads, but I don't know what. I'm not adept enough at fiddling with individual settings all day to know what they do or figure it out easily. All I know is that pretty much all of the conventional solutions from the most recent posts about this (2+ years ago) are not working. I've tried messing around in about:config and about:profiles, tried disabling and unchecking Firefox security settings, and changing the directory for downloaded files. I've even tried disabling Windows Firewall and Nord VPN.

Asked by abwier 1 lá ó shin

didnt sync

how to restore bookmark,password,extensions,etc ? the last time i already registered account, and with imported data from another browser : i can use bookmark … (tuilleadh eolais)

how to restore bookmark,password,extensions,etc ?

the last time i already registered account, and with imported data from another browser : i can use bookmark menu, etc THEN i reinstall my windows, i login account in firefox, and : DANG! , no saved bookmark, no saved password, my old extension + preference

dont tell me firefox still use : "firefox.exe" -profile "%profilepath%" like old method (v.52.3.0ESR) for saving bookmark,password,extensions,etc ?

did i made mistakes, or firefox account cant save bookmark,password,extensions,etc ?

Asked by drakerafe 1 lá ó shin

Downloading pdf file returns error popup - [filename].part could not be saved, because an unknown error occurred. Try saving to a different location.

Version 127.0.2 for linux. Opening a direct link to a pdf file gives the error --- Downloading [file].pdf.part (header) [...].pdf.part could not be saved, because an un… (tuilleadh eolais)

Version 127.0.2 for linux. Opening a direct link to a pdf file gives the error --- Downloading [file].pdf.part (header) [...].pdf.part could not be saved, because an unknown error occurred. Try saving to a different location. --- The file name is 144 characters long including spaces. I don't have any technical browser experience so I'll put what I know. These are the headers HTTP/1.1 200 OK Server: nginx Date: Fri, 28 Jun 2024 03:52:54 GMT Content-Type: application/octet-stream Content-Length: 4841076 Connection: keep-alive ETag: "65a096a5-49de74" Accept-Ranges: bytes Content-Disposition: attachment; filename="[144 char long filename].pdf" Everything seems okay. When I click on the link instead of opening as Save As, which I think it should, it immediately gives me that error. I have the ask me where to save thing checked. My home directory is ecryptfs. Ecryptfs says it has a max file name of 143 characters. Mine stops working after 140 characters or 144 including ".pdf". Anyways I think the file name breaks my file system. I was trying to download two pdfs. This is another one I tried to download earlier that gave me the error. It's definitely above the characters my file system can handle. https://download.library.lol/main/2860000/6148479dea7d8c9661201ecfc6108525/Alexander%20Brown%20-%20The%20genesis%20of%20the%20United%20States_%20a%20narrative%20of%20the%20movement%20in%20England%2C%201605-1616%2C%20which%20resulted%20in%20the%20plantation%20of%20North%20America%20by%20Englishmen%2C%20disclosing%20the%20contest%20between%20E.pdf It's public domain from the 1800s. I don't pirate. I was able to download it with wget while choosing a shorter filename. I don't know why it wouldn't let me choose after clicking the link. [solved] I have a few more problems I'd like to put in this ticket. A. After giving me the error Firefox crashed immediately afterwards. This was a few days ago. Firefox has never crashed like that before in months. I don't remember exactly what happened but it did crash. If crash logs are needed I can find it. B. After attempting to downloading a video (mp4) file this happened. The mp4 file didn't show up anywhere but a -1 byte part file showed up. It took the name of a subfolder in the folder I had intended to download the image file. I'll explain it in further detail below. I attempted to download an image in /home/user/Documents. In the Documents folder I had another folder which I'll call example. So /Documents/example. I did save the video in Documents but I don't think that mattered. After closing the save as box that popped up after clicking save video I noticed the weird file show up in the Downloads tab. It showed up in the "example" folder and took the name "example".part. Remember I never chose the "example" folder but I did choose the Documents folder. All my files inside the "example" folder broke and I couldn't delete the weird part file. Clicking properties showed the permissions could not be determined. When I interacted with it (I think I tried deleting it) it gave me an error with "gvfsd-admin daemon". I don't remember what it said exactly. I applied my folder's permissions to its contents and I was able to delete it. It doesn't show up in my downloads manager now. I ran clamav and everything was fine. Note I downloaded the video from a trusted source, twimg or the twitter video host. That's all. I'm almost certain it's due to the filename length. Cancel that. I didn't realize the "Applications" thing did that. I'd suggest to override the "Applications" preference if an error saving occurs. I'd still like to ask about A and B though.

Asked by stver 2 lá ó shin

Youtube thumbnails issue on Firefox For Android

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything.… (tuilleadh eolais)

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything. As currently expected, you can see the PC version on https://github.com/Omarplayz233/pearify-firefox

Asked by OmarSounds 1 lá ó shin

Desaturated Icons

Hi, I am experiencing an issue with desaturated icons in the toolbar and tabs of Firefox. I don't think any extesion may be causing this problem and i have already tried … (tuilleadh eolais)

Hi, I am experiencing an issue with desaturated icons in the toolbar and tabs of Firefox. I don't think any extesion may be causing this problem and i have already tried reinstalling and resetting Firefox, but this did not resolve the problem.

Asked by gabricordella87 1 seachtain ó shin

Last reply by gabricordella87 1 lá ó shin

Search Suggestions not showing up.

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are n… (tuilleadh eolais)

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are no search engine suggestions. There are no history based or bookmarks based suggestions.

The search suggestions is ticked in the settings. And I also disabled hardware acceleration.

Steps I took to troubleshoot: 1. Refreshed Firefox through troubleshoot mode. 2. Restarted firefox in add-ons disabled mode. 3. Tried creating new profile. 4. Tried using Firefox nightly and Dev builds. 5. Got fed up. Switched to Floorp. 6. I also tried a bunch of about:config modifications, that were suggested in earlier such support posts. None to any avail. 7. Tried it on an entirely different windows. And again, the minute I log in, the search suggestions are gone.

This is when I realized, the issue was popping up whenever I log in using my mozilla account. I tried any firefox alternative without logging in and the search suggestions work. The minute I log in with firefox account/mozilla account. The search suggestions stop. This has to be something due to sync is what I guessed. And I stopped sync. And reinstalled. Then the issue resolved. But the minute I log in it reverts back. And no search suggestions.

The search suggestions do not work on any windows based system. I checked my android device and suggestions are working. Sadly, I do not have access to any other platform.

So at this point I was very much frustrated. So someone please help me out. I will give whatever logs you need. But fix this. I need search suggestions. At least bookmarks and history. I believe it to be a core part of the experience.

Not even recently searched are in suggestions. That drop-down box itself is missing.

Asked by Sai Sibi Suresh 1 lá ó shin

Disabling translation still offers to translate

I am running Firefox 127.0.2 on Android 12. I have disabled the "Offer to translate when possible" setting and I still get the pop-up to translate pages in languages othe… (tuilleadh eolais)

I am running Firefox 127.0.2 on Android 12. I have disabled the "Offer to translate when possible" setting and I still get the pop-up to translate pages in languages other than English; please see attached images.

I want this to stop. I AM NOT AT ALL INTERESTED IN TRANSLATING!!! Is this possible?

Thanks!

Asked by oscar.t.po 1 lá ó shin