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Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (tuilleadh eolais)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 1 seachtain ó shin

Last reply by James 10 nóiméad ó shin

Zoom file selector thumbnails

Hi all, I need to solve a problem that is a bit annoying. I am on ubuntu 22.04 and using SNAP Firefox 127.0 (64-bit). When I am prompted to select a file, for example t… (tuilleadh eolais)

Hi all, I need to solve a problem that is a bit annoying. I am on ubuntu 22.04 and using SNAP Firefox 127.0 (64-bit).

When I am prompted to select a file, for example to upload an image, the file picker is shown. However the thumbnails are so small(and right now I only see the image name) that I cannot see what's the content of the image. I managed to show a preview on the right of the single selected image by modifying an option in about:config. However it is still a pain to find the image I am searching for when I have a long list of images. Is there any way to enable zoom on the list of thumbnails so that I can preview the contents of the images? I don't understand why there is no option to customize the display of the file list. In the attached image I show how it looks right now.

Thank you

Asked by Gianf DS 5 huaire ó shin

Last reply by jonzn4SUSE 3 huaire ó shin

  • Réitithe

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (tuilleadh eolais)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 3 lá ó shin

Answered by jscher2000 - Support Volunteer 3 lá ó shin

Videos do not play in Firefox

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. … (tuilleadh eolais)

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

Asked by cassidy.radtke 1 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (tuilleadh eolais)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Asked by tbalent 1 seachtain ó shin

Last reply by jesup 1 lá ó shin

Firefox Print Preview is blank after the 255th page

Hi, I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changin… (tuilleadh eolais)

Hi,

I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changing the destination but this seems to be a persistent issue. I tried the same procedure with Microsoft Edge and the entire page was able to be seen in the Print preview window.

Thanks

Asked by ddalesio 2 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Unable to send message using the NPR "contact form"

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I acces… (tuilleadh eolais)

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I accessed their website using Microsoft Edge and had no trouble sending a message using their contact form.

Can you help me correct this FireFox malfunction? Thanks!

Asked by susiefern47 2 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Unified "Archive", "Junk", "Sent" in "Local Folders"

recently I learned how to point all accounts "archive" and "junk" and "Sent" to "local folders". But, Thunderbird continues to isolate archived messages into a separate … (tuilleadh eolais)

recently I learned how to point all accounts "archive" and "junk" and "Sent" to "local folders". But, Thunderbird continues to isolate archived messages into a separate subfolder within each of my several email account(s) - I work with a unified inbox and prefer unified "Junk" and unified "Archive" and unified "Sent"... How do I do teach Thunderbird to start using the intended folder structure ?

Asked by ted31 4 mhí ó shin

Last reply by Jean Ricky 2 lá ó shin

Firefox stops working on Mac

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be … (tuilleadh eolais)

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

Asked by John Thurstenson 5 lá ó shin

Last reply by John Thurstenson 3 lá ó shin

Unable to set up an Outlook account on Thunderbird 115.12.0 (64-bit)

I am trying to setup an Outlook account on Thunderbird and I get an error: "Unable to log in at server. Probably wrong configuration, username or password." I have an exi… (tuilleadh eolais)

I am trying to setup an Outlook account on Thunderbird and I get an error: "Unable to log in at server. Probably wrong configuration, username or password." I have an existing Outlook account which I am able to use on the Outlook app on Windows, the Android app and the web version on outlook.live.com I wish to have an e-mail client on my Linux Mint machine from which I can access my Outlook e-mails. To do so, I went to the 'Account Setup' page on Thunderbird and used these to set up my account: Your Full Name: <My Name> Email address: <email-id>@outlook.com Password: <My Microsoft password which I use to sign in to Outlook> Under Manual configuration: INCOMING SERVER Protocol: IMAP Hostname: outlook.office365.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: <email-id>@outlook.com OUTGOING SERVER Hostname: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: OAuth2 Username: <email-id>@outlook.com

I am sure that the password I am using is indeed the correct password. I still get an error as shown in the screenshot on the Account Setup tab. How do I resolve this issue? Thanks a lot!

Asked by kaddy 1 seachtain ó shin

Last reply by kaddy 6 lá ó shin

Firefox opens up a second browser screen automatically when I am already in a website!

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window w… (tuilleadh eolais)

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

Asked by graemesmith300653 4 mhí ó shin

Last reply by munrorod 6 lá ó shin

Marking messages as "read" AFTER opening WITHOUT using 'Message Pane'

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This optio… (tuilleadh eolais)

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This option has always been available and I use it. via Menu Bar Tools > Options > Advanced > Reading & Display or via menu icon menu icon > Options > Options > Advanced > Reading & Display select: 'automatically mark messages as read' Select: 'Immediately on display' click on OK When you select/left click an email in the list, it will auto open and display in the Message Pane below the list. If you use double click, it will auto open in a new tab or window depending upon what you selected. In bth instances the message will be immediately marked as read." Here's my problem with that .... I don't use the "Message Pane", I don't like it. I have my incoming messages set at "table view" and they are all just listed down the page by date. I don't want to see what's in the email until I actually open it....but, once I open it and read it when I close out of it the email still stays BOLD in the list....this didn't used to happen, once I read the email the BOLD went away. When I use the "automatically mark message as read immediately on display" then new emails are not in BOLD so I can't tell if they've been read or not. Bottom line, is there a way to have messages marked "read" AFTER they are opened WITHOUT using the message pane??

Asked by melmcc 4 mhí ó shin

Last reply by david 1 seachtain ó shin

Trash Folder missing after last update

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatic… (tuilleadh eolais)

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Asked by dsks 5 mhí ó shin

Last reply by musiclady1949 1 seachtain ó shin

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (tuilleadh eolais)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin