Thunderbird Support Forum

I have two problems tha occur when using the Unified Folder tree view.

1) The view of Local Folders that appears in the Unified Folders view (which I use and require) has lost all subofolders except for Outbox. In particular, it does not show Sent Copies which is folder I rely on.

However, Sent copies and several other subfolders for Local Folders are visible in the All Folders View. As a workaround, I am currently set the tree view to show both Unnified Folders and All Folders to have access to Sent Copies in local Folders...but this is a pain because it means I have to scroll far, far, down in an excessively long folder tree to find Local Folders/Sent copies.

So the solution I'm seeking to number 1: Restore Sent Copies, and other normal subfolders, to the view of Local Folders that appears in the tree when the view is set to Unified Folders. (Closing TB, Deleting the Smart Folders from the Mail folder and re-starting TB does not solve or have any effect on this problem. See my conjecture at end below).

Second problem is: I'm seeing a big handful of duplicate emails showing up in the Unified Folder Sent folder. I've cleared up most of this problem by deleting Smart Folders from the Mail Folder in the profile...but this repair fixes most, but still permits a handful of duplicates to remain, especially in the Sent folder. I have been running TB happily for maybe 10 years. Current setup is Windows 10 on a Lenovo desktop....my two mail accounts are Hotmail and Gmail.

I'd be very grateful for assistance with these problems.

My conjecture about these problems: They arose in past month while there were a lot of starts and stops and edits of settings for TB in past couple months in order to keep TB connecting to Hotmail. That finally got solved a week or so gao... but my conjecture is that some program crashes thar arose while editing TB sedttings may have contributed --at least to the missing subfolders n the main or Unified view of Local Folders.

I recently patched to Thunderbird 115.12.2, and discovered that threading has been turned on everywhere. Reading through the forum, I disabled threading by default in the config editor via mailnews.default_view_flags, and manually went through every folder setting "View" -> "Threads" -> "Ignore threads".

However, it appears that disabling threading is only honored for the inbox. Setting "ignore threading" on any other folder is ignored, and Thunderbird continues to thread.

For example here is the "Sent Mail" folder with "ignore threads" set (see screenshot) and it still displays with threading. Apparently, "ignore threading" only works with the inbox. I would like threading disabled on all folders, not just the inbox. If there was a switch to disable threading universally, that would be easiest for everyone who dislikes threading.

Thanks in advance. John N. jnyhuis@gmail.com

I have set toolkit.legacyUserProfileCustomizations.stylesheets to TRUE in both Thunderbird and Betterbird.

I have created the file C:\Users\MYNAME\AppData\Roaming\Thunderbird\Profiles\r2v9k1zw.default\chrome\userChrome.css

I have successfully entered css into that file that work as expected in Thunderbird v115.12 and has for the past several versions. But I have NOT been able to do anything in that file that works with BetterBird. In fact, using the inspector, I don't see userChrome.css even being loaded! I have also tried starting the file with '@namespace html url(“http://www.w3.org/1999/xhtml”)' but that makes no difference either.

How do I get BetterBird to recognize the userChrome.css file?

Refer to two images below.

Just loaded Thunderbird on a new laptop. It displays a list of messages with no headings, each message listing in two lines and acres of wasted space in the middle. See Image 1 (6300040).

How do I get back to a list of one-line entries with headings at the top of each of the columns (which lets me change the sorting direction)? It works so much better for me. See Image 2 (6300039).

Thanks in advance for your help.

Long-term fan

Latest Thunderbird update has placed the From and Subject fields on two separate lines in the classic view. Other views I have tried do not put these two fields on the same line which is what I have had for decades. I have essentially lost half the space I had to view contents of my email inbox and folders. How can I modify my view back to the way it was before with From and Subject on one line giving me a more compact view of things?

recently I learned how to point all accounts "archive" and "junk" and "Sent" to "local folders". But, Thunderbird continues to isolate archived messages into a separate subfolder within each of my several email account(s) - I work with a unified inbox and prefer unified "Junk" and unified "Archive" and unified "Sent"... How do I do teach Thunderbird to start using the intended folder structure ?

See the previous, now archive post about it.

If this option makes emails sent from Thunderbird to any other email client have arbitrary line breaks where the line changes in the view of the composer. Please explain to me like I am 5, why is this ON by default? I just spent hours wording and formatting a work email vital for my career just to find out it will most likely look like a poem to the person that reeds it. This mailnews.wraplength "feature" looks a lot like is there to signal to other non-Thunderbird users to use Thunderbird. I really really hope there is a good explanation for why `mailnews.wraplength` exists and is on by default.

Hello,

I am new to Thunderbird and need help with configuring the 'Copies & Folders' tab in Thunderbird 115.12.2 (32 bit) running on Windows 10.

Background: I have just set up a pop3 account to download and locally store all incoming messages to my inbox and also to keep a copy of those messages on the server.

I want to store all sent messages for that pop3 account locally too, in a 'sent' folder.

Questions: 1. If I have more than one pop3 account set up like this, do I: (a) set up a separate 'sent' folder for each of those accounts; or (b) set up one 'sent' folder containing sent messages for all pop3 accounts, or (c) is it personal choice?

2. How do I set up: (a) a separate 'sent' folder for every pop3 account? (b) a single 'sent' folder for all pop3 accounts?

3. Can I keep a copy of all sent messages on the folder in addition to storing the locally; and if so how do I configure this?

4. How do I set up the Drafts & Templates section for the above scenario? My preference here would be to have one drafts folder for all pop3 accounts. I don't use templates.

5. If I uncheck the 'keep message archives in' check box, will that turn off automatic archiving and keep all incoming pop3 messages in the inbox?

6. Is there an up to date manual for Thunderbird? I can't find one.

Many thanks for your help with this.

Like all of us, I get bombarded with spam emails. So I set up filters to separate the "definitely spam" from "possibly spam". I've been doing this for many years now. But recently, maybe for the past few months, I'm finding that these blacklist filters aren't working anymore. The filtering failure seems to be getting worse as time goes on. And, yes, I do a match on "any", but that still doesn't work. As I said above, my filtering rules used to work just fine, but possibly a new Thunderbird update several months ago broke filtering?

Also, is there a way for filtering on the message content URL? I find that sometimes that's the only way to distinguish spam.

Trying to all threads to come up when I click on a new email as a default. Already did this:- settings>general - scroll down to config editor - enter mailnews.default_view_flags and change value to 0. Does not work!

I have a Thunderbird on my laptop with a big folder in the Local Folder. It has a labeled "mail window" having 5,044 messages in a folder named under the internals of the Profile as "Family" and "Family.msf". Under "Family" are at the next level called "Archive-A" and "Archive-A.msf". (This may not be a kosher "archive".) I tried to use NanaZip to prepare as a zip by Exporting it the other laptop's Thunderbird in our house, but the process seemed to hang before that could do it. Maybe there had to be two levels, I dunno. Maybe getting from a .ZIP to a .SBD....

Even if that had resulted in a useful .ZIP, I'm not at all clear how I could I succeed in importing it into the main profile on the other TB computer. I am defeated at this point.

I wish I had a "Thunderbird for Dummies", or at least a manual + a lexicon with acronyms.

Could someone help me out?

Thanks!

~Steve

I am considering moving to Thunderbird from MS Outlook. I want the rules I have already setup in Outlook to work in Thunderbird. Is this possible & if so how do I make it work.

Would you please help me permanently remove cache2 folder from Local Folders please. I'm using Thunderbird 115.12.2 (64bit) on esr channel with Windows 7 Ultimate Service Pack 1 OS.

I don't want Local Folders / Cache2 folder (or incidently Inbox, Drafts, Archives, Junk, Deleted and Outbox) but Thunderbird highlight - right click - delete button doesn't get rid of it. I can temporarily delete the Doomed and Entries sub-folders with right click - delete - delete folder but they move to Deleted folder where once again they can be deleted the same way but when restarting Thunderbird they are back under the cache2 folder again.

Even after exiting Thunderbird and directly deleting the cache2 folder(s) in system AppsData - Local and Roaming Thunderbird profiles the cache2 folder (with persistent sub-folders) returns to my Local Folders when restarted.

If ignored I eventually end up having a cache2-1 folder etc.

why is there no back button on thunderbird? I clicked on a message (have to click twice on it now in the lousy upgrade I was forced to use), and now I can't go back to the inbox. What's up????

I would like to know what the options below, contained in the settings editor, are for and how I can adjust them so that every message sent is configured to require confirmation of receipt by default:

mail.identity.default.request_receipt_header_type mail.identity.default.request_return_receipt_on mail.incorporate.return_receipt mail.receipt.request_header_type mail.receipt.request_return_receipt_on mail.request.return_receipt mail.server.default.incorporate_return_receipt

I have stayed on an old version of TB because of the old extensions that made it a much better product.

With the installation of Win 11 I decided to try the latest version of TB. I have to say I am not impressed. I forgot how much better TB was with the extensions.

My first question is how do I get to sort the order of items I see in TB? I want News & Feeds to be displayed above my email accounts. It would seem that this would be easy but I cannot find a way of doing it. What am I not understanding? Surely this should be simple? I want to choose the order of everything.

I also customised the interface with better scrollbars etc. None of the add-ons I used to use seem to work with the latest TB. At the moment the new install of TB is incredibily ugly. How do I change that?

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?