Firefox Support Forum

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailable). Other audio and YouTube video is woking perfectly. Please solve this issues.

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset.

Troubleshooting within Firefox won't work because it disables the extensions.

The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on).

The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

Hi,

Firefox = 121.0.1 64-bit Win10 = 22H2 (19045.3930)

Not for the first time but the 3rd in the past few months I was closing a tab in Firefox and my PC immediately reset. No warning, just straight to blank screen as soon as I closed a tab (I had 4 open). Next thing I knew it was going through re-boot. No crash report in Firefox.

This last time I had Facebook open, I had a video in Facebook popped-out, it had finished playing and I went to close the FB tab.

Ian.

Ccleaner gives message of "Firefox needs to be closed. i though it was Ccleaner that was the problem. it's not Ccleaner's problem... I get the same message when I run advanced system care... when I click 'close for me' it just skips it over and over. i then run it after starting PC and it still tells me FF is running. the 1st time it lasted for weeks(summer-ish of 2023) and seemed to fix itself. and it also wasn't fixed with 1 or 2 FF updates because i was waiting to see after updates that it would be fixed but wasn't. And I can't find Firefox running in Windows or advanced system care task manager. which means i cant close it manually. so I'm pretty sure it's a Firefox system problem... somehow FF is still running hidden in the background. i run malware fighter and anti virus to see if something is using it but comes up empty.

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it automatically saves the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder? I then have to find the saved bookmark and manually move it to the desired folder. Is there a fix for this or is this a permanent feature change? Thanks for your help.

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud through Firefox many, many times. However, I have no problem logging on to my iCloud account using an Edge Browser.

When I try to log on to my iCloud account using Firefox after entering my user name and password, I receive the two factor authentication from iCloud on my iPhone. However at this point, iCloud immediately gives me an error message (screen shot attached), and I am unable to enter the authentication code. I can only return to the log on page.

Since this problem occurs using Firefox on two different computers, but I have no problem accessing iCloud using a different browser, I have to assume this is a Firefox issue, but I do not see that this is a systemic problem. Any suggestions? I hate using Edge for anything, but I am on iCloud.com a lot, so this is inconvenient.

Hi all, Each time I open the browser Firefox opens in Turkish (most probably based on my location, I tried to change it but it did not accept) Then I have to switch manually or open my Google account. In settings I chose everywhere English like search results, but I goes back to basic. I dont want to see the search results in Turkish and I dont want to see the Turkish websites. Also when I write an email in English it checks against Turkish, so no help. I dont have the same problem with google products in Chrome ( the native browser) So I assume that the problem is with Firefox. I did not install anything in Turkish (I even do not use Turkish keyboard) Do I need to install English dictionary?? when I click to change the English manually each time, then it switches, but goes back to Turkish again. It is annoying, that is why I keep using Chrome. Can you pls help

Hi Recently my MS Windows Security app told me that I had malware which I'm very confident from was from using Firefox. The filename is: 3wabt6OY.htm.part and it went to a standard "download" folder on om win 10 PC.

Firstly I just wanted to flag this as a possible bug issue for Firefox?

Secondly I wondered if there was any thoughts on how to avoid this happening again and how to remove it please?! As Although MS Security identifies the file, it doesn't seem to be able to actually get rid of it!! Nor does SuperAntiSpyware.

Many thanks in advance

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Hello

https://soulldn.com/ This is my website.

Firefox not loading the site properly . but when i try to mobile Firefox browser then work properly. I think the domain is blacklist from firefox database. I can ensure the website fully malware free. so please whitelist the website asap

Thanks

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acceleration in Chrome has no artifacts. The error is not in the hardware or driver, but in the Mozilla software. By searching on this topic on Google, it's a common error in Firefox.

The last version where artifacts where not present was: pp_name: firefox build_date: 2020-01-15 build_file: C:\Users\tulle\.mozilla\mozregression\persist\2020-01-15--mozilla-central--firefox-74.0a1.en-US.win64.zip build_type: nightly build_url: https://archive.mozilla.org/pub/firefox/nightly/2020/01/2020-01-15-21-36-21-mozilla-central/firefox-74.0a1.en-US.win64.zip changeset: c35bb210b8ae793c844bd94c1848d246bf601293 repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central

Intel® HD Graphics 620

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening.

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach.

For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings appear but all bookmarks are just gone) and locking up (those headings cannot be opened and closed).

I have finally noticed that this happens when I am using Windows File Explorer to drag and drop files into my Google Drive opened with an entirely separate Google Chrome browser running concurrently with Firefox.

To be clear, I have Google Chrome and Explorer at the top of my desktop, with Firefox running behind them. When I drag a file from Windows Explorer over to the Google Chrome browser, the side bookmarks window in Firefox goes haywire. Close and reopening the bookmarks menu brings it back, but the issue remains.