Firefox Support Forum

I've used Firefox for years and I like it!! I'm just wondering if there is anything Mozilla can do to counter the apparent collusion between YT and MS to coerce people into using Chrome, by means of YT degrading their videos when playing on Firefox?!

Hello! I have a Mailchimp signup form here: https://utexas.us4.list-manage.com/subscribe?u=91ef16fd009c97ce473909aa7&id=1d94de45cb

The form should display with checkboxes that allow multi-select. It used to work that way in Firefox, but currently it only highlights the selection and doesn't allow more than one option to be selected. It works correctly in Chrome and Edge, however. Is there a way to get this working again? Thanks in advance for any advice!

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

FF115 Win11 I have synced my old computer to the new one but I am unable to open all the tabs transferred from the old to the new. (Right clicking on old computer name in the sidebar does nothing)

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I click on the Firefox icon on my new computer (Windows 11), the profile manager doesn't start up, so I can't choose the old profile. I've tried copying over all of the old files into the new profile folder, and that didn't work, either. What's going on?

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

I keep getting 'Gah. Your tab just cashed' notices for nearly all my tabs and also Youtube keeps buffering and finally just goes black. I used trouble shooting modebut that didn't help

After yesterday's (12.19.2023) auto update of FF ESR 115.6.0 on both my mac os 10.13 desktop and laptop, sites no longer load. Reinstalling 115.5.0 is working for now. Is FF aware of any problems, and if so are there plans to correct?

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?